Windows Vista Forums

How do I get the Vista Installation Backup Disc?
  1. #1


    AmandaHatesVista Guest

    How do I get the Vista Installation Backup Disc?


    My Lenovo T61 with Vista Ultimate just bit the dust yesterday (3 weeks
    out of warranty, I might add) and after many calls with Lenovo Customer
    Support it looks like there is probably a simple fix if only I can get
    my hands on the Vista Installation Backup Disc to run the Windows
    repair process. Some files must be corrupted or missing and the
    Windows diagnostics will be able to try to repair them. This disc is
    available through Microsoft for a small fee of $15 or so, but only if
    you purchased the retail version from Microsoft directly. Who does
    that? Not to mention, if one had purchased it from Microsoft directly
    there would be no need for this disc unless you lost the first one, but
    I digress. Because I have an OEM version installed by Lenovo, I never
    got a disc with the computer and now they claim they cannot provide me
    with this disc because they don't have it, or a license from Microsoft
    to provide it to users. I guess I was mistaken when I assumed that I
    was actually purchasing a copy of the operating system because
    apparently I do not "own" anything. I know that Dell has a disc like
    this for sale but I am not sure if it will work for me. I was told by a
    Lenovo rep that any Vista installation CD will do (it could belong to
    anyone) because it will identify my product key when I put it in. What
    really gets me is that Microsoft won't sell it to OEM version customers.



    I know I can reimage my computer entirely and go back to square one but
    I would prefer to atleast try this first to save my personal data and
    programs, if possible. And if I need to reimage, I might as well go
    back to XP because I never had any hassles like this before Vista
    entered my life.

    Any other thoughts? I appreciate any feedback.




    --
    AmandaHatesVista



      My System SpecsSystem Spec

  2. #2


    Carey Frisch [MVP] Guest

    Re: How do I get the Vista Installation Backup Disc?

    Your Lenovo ThinkPad has a Windows Vista recovery partition.
    Find your User's Guide that came with your ThinkPad and read
    the instructions on how to perform a system recovery.

    If you cannot locate your User's Guide, download one from here:
    http://www-307.ibm.com/pc/support/si...testyle=lenovo

    --
    Carey Frisch
    Microsoft MVP
    Windows Desktop Experience -
    Windows Vista Enthusiast

    ---------------------------------------------------------------

    "AmandaHatesVista" <AmandaHatesVista.2d29d7c@xxxxxx> wrote in message news:AmandaHatesVista.2d29d7c@xxxxxx

    My Lenovo T61 with Vista Ultimate just bit the dust yesterday (3 weeks
    out of warranty, I might add) and after many calls with Lenovo Customer
    Support it looks like there is probably a simple fix if only I can get
    my hands on the Vista Installation Backup Disc to run the Windows
    repair process. Some files must be corrupted or missing and the
    Windows diagnostics will be able to try to repair them. This disc is
    available through Microsoft for a small fee of $15 or so, but only if
    you purchased the retail version from Microsoft directly. Who does
    that? Not to mention, if one had purchased it from Microsoft directly
    there would be no need for this disc unless you lost the first one, but
    I digress. Because I have an OEM version installed by Lenovo, I never
    got a disc with the computer and now they claim they cannot provide me
    with this disc because they don't have it, or a license from Microsoft
    to provide it to users. I guess I was mistaken when I assumed that I
    was actually purchasing a copy of the operating system because
    apparently I do not "own" anything. I know that Dell has a disc like
    this for sale but I am not sure if it will work for me. I was told by a
    Lenovo rep that any Vista installation CD will do (it could belong to
    anyone) because it will identify my product key when I put it in. What
    really gets me is that Microsoft won't sell it to OEM version customers.



    I know I can reimage my computer entirely and go back to square one but
    I would prefer to atleast try this first to save my personal data and
    programs, if possible. And if I need to reimage, I might as well go
    back to XP because I never had any hassles like this before Vista
    entered my life.

    Any other thoughts? I appreciate any feedback.




    --
    AmandaHatesVista


      My System SpecsSystem Spec

  3. #3


    LVTravel Guest

    Re: How do I get the Vista Installation Backup Disc?



    "AmandaHatesVista" <AmandaHatesVista.2d29d7c@xxxxxx> wrote in
    message news:AmandaHatesVista.2d29d7c@xxxxxx

    >
    > My Lenovo T61 with Vista Ultimate just bit the dust yesterday (3 weeks
    > out of warranty, I might add) and after many calls with Lenovo Customer
    > Support it looks like there is probably a simple fix if only I can get
    > my hands on the Vista Installation Backup Disc to run the Windows
    > repair process. Some files must be corrupted or missing and the
    > Windows diagnostics will be able to try to repair them. This disc is
    > available through Microsoft for a small fee of $15 or so, but only if
    > you purchased the retail version from Microsoft directly. Who does
    > that? Not to mention, if one had purchased it from Microsoft directly
    > there would be no need for this disc unless you lost the first one, but
    > I digress. Because I have an OEM version installed by Lenovo, I never
    > got a disc with the computer and now they claim they cannot provide me
    > with this disc because they don't have it, or a license from Microsoft
    > to provide it to users. I guess I was mistaken when I assumed that I
    > was actually purchasing a copy of the operating system because
    > apparently I do not "own" anything. I know that Dell has a disc like
    > this for sale but I am not sure if it will work for me. I was told by a
    > Lenovo rep that any Vista installation CD will do (it could belong to
    > anyone) because it will identify my product key when I put it in. What
    > really gets me is that Microsoft won't sell it to OEM version customers.
    >
    >
    >
    > I know I can reimage my computer entirely and go back to square one but
    > I would prefer to atleast try this first to save my personal data and
    > programs, if possible. And if I need to reimage, I might as well go
    > back to XP because I never had any hassles like this before Vista
    > entered my life.
    >
    > Any other thoughts? I appreciate any feedback.
    >
    >
    >
    >
    > --
    > AmandaHatesVista
    If the drive can be accessed at all (you indicate that you could possibly
    "repair" the installation) you need to take the drive out of the laptop, put
    it into a USB enclosure and copy the data files off the hard drive onto
    another system. Once that is done, put the drive back into the laptop and
    use the system that Lenovo has given you to restore your system to its
    factory specifications. Once that is done, copy the data back again.

    The laptop manufacturer is only required to provide some way to return the
    machine to the "as originally shipped" status when they provide you with a
    MS operating system. This may be OEM install disk, an install disk that is
    basically a drive image as it was shipped or a rebuild partition on the
    drive. Apparently this third method is what you have. Unless Lenovo
    decides to provide a separate OEM disk (which apparently they won't do) you
    can only recover this way easily. They have also provided you a method to
    create a image DVD for your system as originally shipped. This will all be
    spelled out in your operating manual.

    If you decide to go to XP, make sure you download all the drivers necessary
    for your laptop onto either a thumb (USB flash) drive or a CD before
    attempting. Apparently there are drivers for this laptop on their web site.
    Also back up the data on your drive using the method first shown above.






      My System SpecsSystem Spec

  4. #4


    Richard Urban Guest

    Re: How do I get the Vista Installation Backup Disc?

    See here!

    http://www.howtogeek.com/howto/windo...dont-have-one/

    --

    Richard Urban
    Microsoft MVP
    Windows Desktop Experience



    "AmandaHatesVista" <AmandaHatesVista.2d29d7c@xxxxxx> wrote in
    message news:AmandaHatesVista.2d29d7c@xxxxxx

    >
    > My Lenovo T61 with Vista Ultimate just bit the dust yesterday (3 weeks
    > out of warranty, I might add) and after many calls with Lenovo Customer
    > Support it looks like there is probably a simple fix if only I can get
    > my hands on the Vista Installation Backup Disc to run the Windows
    > repair process. Some files must be corrupted or missing and the
    > Windows diagnostics will be able to try to repair them. This disc is
    > available through Microsoft for a small fee of $15 or so, but only if
    > you purchased the retail version from Microsoft directly. Who does
    > that? Not to mention, if one had purchased it from Microsoft directly
    > there would be no need for this disc unless you lost the first one, but
    > I digress. Because I have an OEM version installed by Lenovo, I never
    > got a disc with the computer and now they claim they cannot provide me
    > with this disc because they don't have it, or a license from Microsoft
    > to provide it to users. I guess I was mistaken when I assumed that I
    > was actually purchasing a copy of the operating system because
    > apparently I do not "own" anything. I know that Dell has a disc like
    > this for sale but I am not sure if it will work for me. I was told by a
    > Lenovo rep that any Vista installation CD will do (it could belong to
    > anyone) because it will identify my product key when I put it in. What
    > really gets me is that Microsoft won't sell it to OEM version customers.
    >
    >
    >
    > I know I can reimage my computer entirely and go back to square one but
    > I would prefer to atleast try this first to save my personal data and
    > programs, if possible. And if I need to reimage, I might as well go
    > back to XP because I never had any hassles like this before Vista
    > entered my life.
    >
    > Any other thoughts? I appreciate any feedback.
    >
    >
    >
    >
    > --
    > AmandaHatesVista

      My System SpecsSystem Spec

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