Windows Vista Forums

Hard Drive Failure - no recovery disks - Do I need to purchase Vis

  1. #1


    TMacKay Guest

    Hard Drive Failure - no recovery disks - Do I need to purchase Vis

    Hello,

    I have a laptop with a license for Vista Premium Home Edition. My hard
    drive failed before I burned the recovery discs. Toshiba will not send
    recovery discs.

    Do I need to buy a Vista license, or can I get an install and use my
    existing license?

    Thanks,

      My System SpecsSystem Spec

  2.   


  3. #2


    LVTravel Guest

    Re: Hard Drive Failure - no recovery disks - Do I need to purchase Vis



    "TMacKay" <TMacKay@xxxxxx> wrote in message
    news:15AC09F5-5FFE-4E1D-AE95-55BAD2E37E52@xxxxxx

    > Hello,
    >
    > I have a laptop with a license for Vista Premium Home Edition. My hard
    > drive failed before I burned the recovery discs. Toshiba will not send
    > recovery discs.
    >
    > Do I need to buy a Vista license, or can I get an install and use my
    > existing license?
    >
    > Thanks,
    Since one of the first things that should be done when you get a computer
    with a recovery partition like the Toshiba's is to burn the recovery DVD/CD
    the machine should still be relatively new. Therefore it should be under
    warranty. Therefore Toshiba should fix the problem (replace the hard drive
    with a like unit with full OS installed,) granted you may have to send the
    laptop to them. Explore warranty details.

    Now if the machine is out of warranty....



      My System SpecsSystem Spec

  4. #3


    Anthony [MVP] Guest

    Re: Hard Drive Failure - no recovery disks - Do I need to purchase Vis

    You don't need to buy a license, but you will need to have the OEM Product
    Key
    Anthony,
    http://www.airdesk.com


    "TMacKay" <TMacKay@xxxxxx> wrote in message
    news:15AC09F5-5FFE-4E1D-AE95-55BAD2E37E52@xxxxxx

    > Hello,
    >
    > I have a laptop with a license for Vista Premium Home Edition. My hard
    > drive failed before I burned the recovery discs. Toshiba will not send
    > recovery discs.
    >
    > Do I need to buy a Vista license, or can I get an install and use my
    > existing license?
    >
    > Thanks,


      My System SpecsSystem Spec


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