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Re: Windows update offers me KB938371 when I already have it.

  1. #1


    Mr. Arnold Guest

    Re: Windows update offers me KB938371 when I already have it.


    "Chris Benton" <ChrisBenton@xxxxxx> wrote in message
    news:7ACEDB89-86C6-41D4-A367-0605514C5DD7@xxxxxx

    > For months, I've been getting a prompt from Windows Update to install
    > KB938371. The install always fails, but then I thought to check my
    > installed
    > updates list, and I discovered that this update had already been installed
    > back in February. Even so, Windows Update constantly pushes me to install
    > it,
    > and I can't make it go away. I suspect that this is what is keeping me
    > from
    > installing Visa SP1, since it thinks I don't have an update that I do, in
    > fact, have. I can't uninstall the previous installation of this update.
    > Please advise. Thanks.
    Well, you go to the Windows Update site, view update list, find the update
    site, right-click the like, and select Hide. It won't come to your machine
    after you do that.


      My System SpecsSystem Spec

  2. #2


    Chris Benton Guest

    Re: Windows update offers me KB938371 when I already have it.

    This doesn't solve the underlying problem; the fact that Windows still
    doesn't think I have this update. SP1 will not install if it detects hidden
    updates. I need to figure out why Windows thinks the update isn't there.

    "Mr. Arnold" wrote:

    >
    > "Chris Benton" <ChrisBenton@xxxxxx> wrote in message
    > news:7ACEDB89-86C6-41D4-A367-0605514C5DD7@xxxxxx

    > > For months, I've been getting a prompt from Windows Update to install
    > > KB938371. The install always fails, but then I thought to check my
    > > installed
    > > updates list, and I discovered that this update had already been installed
    > > back in February. Even so, Windows Update constantly pushes me to install
    > > it,
    > > and I can't make it go away. I suspect that this is what is keeping me
    > > from
    > > installing Visa SP1, since it thinks I don't have an update that I do, in
    > > fact, have. I can't uninstall the previous installation of this update.
    > > Please advise. Thanks.
    >
    > Well, you go to the Windows Update site, view update list, find the update
    > site, right-click the like, and select Hide. It won't come to your machine
    > after you do that.
    >
    >

      My System SpecsSystem Spec

  3. #3


    Join Date : Aug 2008
    Stockholm, Sweden
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    Re: Windows update offers me KB938371 when I already have it.

    Quote Originally Posted by Chris Benton View Post
    This doesn't solve the underlying problem; the fact that Windows still
    doesn't think I have this update. SP1 will not install if it detects hidden
    updates. I need to figure out why Windows thinks the update isn't there.
    Try running a cleanup with nCleaner. It has solved a whole lot of update issues for me in the past. And regardless of what the experts proclaim about the uselessness of registry cleaning, doing that has resolved instability and general weird system behaviour for me at times (I use registrycleaning as a problem resolver, not a performance optimizer).

      My System SpecsSystem Spec

  4. #4


    Mr. Arnold Guest

    Re: Windows update offers me KB938371 when I already have it.


    "Chris Benton" <ChrisBenton@xxxxxx> wrote in message
    news:5F2ED877-2568-46AB-9690-235D54539726@xxxxxx

    > This doesn't solve the underlying problem; the fact that Windows still
    > doesn't think I have this update. SP1 will not install if it detects
    > hidden
    > updates. I need to figure out why Windows thinks the update isn't there.
    >
    So why can't you just manually install SP1?


      My System SpecsSystem Spec

Re: Windows update offers me KB938371 when I already have it.

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