Vista - Turbotax Deluxe 2008

I am having difficulty with Turbotax 2008 deluxe and Vista Home Premium 32 bit. Whenever I attempt to "save" or "save as" or "find a file" or "download state", I get "Unexpected and serious error" message. I have spent over 5 hours with microsoft and over 4 hours with Turbotax with no solution. I don't believe the problem is with endpoint because I can't find endpoint on my PC. I do have Norton Internet Security. (Problem was the same with MaCafee - factory instaled) I have uninstalled and reinstalled many times. Vista indicates a Program Compatability issue. Same file will install on another computer and works fine, so issue is computer specific. I have tried administrator, run as XP SP2, etc with no resolution. Anyone have any ideas? I can post the compatability txt file if someone would like to see it.

Please help!!!

jimman wrote:Did you try to install TurboTax by running the Setup.exe file as admin
as opposed to let it autorun?

I have the basic edition, if you can't resolve yours, I will try to load
this one. Intuit doesn't appear to be too concerned about making their
software compatible with Vista.

Clark

I have had absolutely no problems with TurboTax 2008 on Vista HP 32 bit with
SP1.
I do not have Norton or McAfee on my system I use Live OneCare.
After you installed 2008 from the TT CD did you have it check for updates?
"Clark" <no-spam@xxxxxx> wrote in message
news:eGhETK1cJHA.5540@xxxxxx

Tried as suggested. Problem still exists. Vista still indicates a compatability issue. When installing in the manner described, I now only get a problem report that does not give a temp file indicating compatibility issue. Before, I got this:

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="Turbotax.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="dbghelp.dll" SIZE="764928" CHECKSUM="0xFECE59A0" BIN_FILE_VERSION="6.1.17.2" BIN_PRODUCT_VERSION="6.1.17.2" PRODUCT_VERSION="6.1.0017.2" FILE_DESCRIPTION="Windows Image Helper" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Debugging Tools for Windows(R)" FILE_VERSION="6.1.0017.2 (DbgBuild.030121-2003)" ORIGINAL_FILENAME="DBGHELP.DLL" INTERNAL_NAME="DBGHELP.DLL" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xBD9F7" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="6.1.17.2" UPTO_BIN_PRODUCT_VERSION="6.1.17.2" LINK_DATE="01/29/2003 22:10:30" UPTO_LINK_DATE="01/29/2003 22:10:30" EXPORT_NAME="dbghelp.dll" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="er.dll" SIZE="2327816" CHECKSUM="0xEC3F1DCC" BIN_FILE_VERSION="2008.9.4.174" BIN_PRODUCT_VERSION="2008.9.4.174" PRODUCT_VERSION="wPer.2008.09.04.174" FILE_DESCRIPTION="EasyStep Resource File" COMPANY_NAME="Intuit, Inc." PRODUCT_NAME="TurboTax 2008" FILE_VERSION="wPer.2008.09.04.174" ORIGINAL_FILENAME="ER.DLL" INTERNAL_NAME="ER" VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x10001" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2462DE" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="2008.9.4.174" UPTO_BIN_PRODUCT_VERSION="2008.9.4.174" LINK_DATE="12/24/2008 14:34:10" UPTO_LINK_DATE="12/24/2008 14:34:10" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Infragistics2.Excel.v8.2.dll" SIZE="540672" CHECKSUM="0xED91A94E" BIN_FILE_VERSION="8.2.20082.1000" BIN_PRODUCT_VERSION="8.2.20082.1000" PRODUCT_VERSION="8.2.20082.1000" FILE_DESCRIPTION="Infragistics2.Excel.v8.2" COMPANY_NAME="Infragistics Inc." PRODUCT_NAME="Infragistics2.Excel" FILE_VERSION="8.2.20082.1000" ORIGINAL_FILENAME="Infragistics2.Excel.v8.2.dll" INTERNAL_NAME="Infragistics2.Excel.v8.2.dll" LEGAL_COPYRIGHT="Copyright(c) 2003-2007 Infragistics, Inc." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x85C7A" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.2.20082.1000" UPTO_BIN_PRODUCT_VERSION="8.2.20082.1000" LINK_DATE="06/02/2008 23:06:15" UPTO_LINK_DATE="06/02/2008 23:06:15" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="Infragistics2.Shared.v8.2.dll" SIZE="311296" CHECKSUM="0x6CF16AC6" BIN_FILE_VERSION="8.2.20082.1000" BIN_PRODUCT_VERSION="8.2.20082.1000" PRODUCT_VERSION="8.2.20082.1000" FILE_DESCRIPTION="Infragistics2.Shared.v8.2" COMPANY_NAME="Infragistics Inc." PRODUCT_NAME="Infragistics2.Shared" FILE_VERSION="8.2.20082.1000" ORIGINAL_FILENAME="Infragistics2.Shared.v8.2.dll" INTERNAL_NAME="Infragistics2.Shared.v8.2.dll" LEGAL_COPYRIGHT="Copyright(c) 2001-2007 Infragistics, Inc." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x4D2B2" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.2.20082.1000" UPTO_BIN_PRODUCT_VERSION="8.2.20082.1000" LINK_DATE="06/02/2008 23:02:24" UPTO_LINK_DATE="06/02/2008 23:02:24" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="Infragistics2.Win.AppStylistSupport.v8.2.dll" SIZE="937984" CHECKSUM="0x7ED61CC0" BIN_FILE_VERSION="8.2.20082.1000" BIN_PRODUCT_VERSION="8.2.20082.1000" PRODUCT_VERSION="8.2.20082.1000" FILE_DESCRIPTION="Infragistics2.Win.AppStylistSupport.v8.2" COMPANY_NAME="Infragistics Inc." PRODUCT_NAME="Infragistics2.Win.AppStylistSupport" FILE_VERSION="8.2.20082.1000" ORIGINAL_FILENAME="Infragistics2.Win.AppStylistSupport.v8.2.dll" INTERNAL_NAME="Infragistics2.Win.AppStylistSupport.v8.2.dll" LEGAL_COPYRIGHT="Copyright(c) 2006-2007 Infragistics, Inc." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF078E" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.2.20082.1000" UPTO_BIN_PRODUCT_VERSION="8.2.20082.1000" LINK_DATE="06/02/2008 23:06:52" UPTO_LINK_DATE="06/02/2008 23:06:52" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="Infragistics2.Win.Misc.v8.2.dll" SIZE="970752" CHECKSUM="0x11777530" BIN_FILE_VERSION="8.2.20082.1000" BIN_PRODUCT_VERSION="8.2.20082.1000" PRODUCT_VERSION="8.2.20082.1000" FILE_DESCRIPTION="Infragistics2.Win.Misc.v8.2" COMPANY_NAME="Infragistics Inc." PRODUCT_NAME="Infragistics2.Win.Misc" FILE_VERSION="8.2.20082.1000" ORIGINAL_FILENAME="Infragistics2.Win.Misc.v8.2.dll" INTERNAL_NAME="Infragistics2.Win.Misc.v8.2.dll" LEGAL_COPYRIGHT="Copyright(c) 2003-2007 Infragistics, Inc." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF7E98" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.2.20082.1000" UPTO_BIN_PRODUCT_VERSION="8.2.20082.1000" LINK_DATE="06/02/2008 23:04:46" UPTO_LINK_DATE="06/02/2008 23:04:46" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="Infragistics2.Win.SupportDialogs.v8.2.dll" SIZE="499712" CHECKSUM="0xD7D8DF8D" BIN_FILE_VERSION="8.2.20082.1000" BIN_PRODUCT_VERSION="8.2.20082.1000" PRODUCT_VERSION="8.2.20082.1000" FILE_DESCRIPTION="Infragistics2.Win.SupportDialogs.v8.2" COMPANY_NAME="Infragistics Inc." PRODUCT_NAME="Infragistics2.Win.SupportDialogs" FILE_VERSION="8.2.20082.1000" ORIGINAL_FILENAME="Infragistics2.Win.SupportDialogs.v8.2.dll" INTERNAL_NAME="Infragistics2.Win.SupportDialogs.v8.2.dll" LEGAL_COPYRIGHT="Copyright(c) 2006-2007 Infragistics, Inc." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x7D315" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.2.20082.1000" UPTO_BIN_PRODUCT_VERSION="8.2.20082.1000" LINK_DATE="06/02/2008 23:05:49" UPTO_LINK_DATE="06/02/2008 23:05:49" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="Infragistics2.Win.UltraWinCalcManager.v8.2.dll" SIZE="327680" CHECKSUM="0x51A7CAF4" BIN_FILE_VERSION="8.2.20082.1000" BIN_PRODUCT_VERSION="8.2.20082.1000" PRODUCT_VERSION="8.2.20082.1000" FILE_DESCRIPTION="Infragistics2.Win.UltraWinCalcManager.v8.2" COMPANY_NAME="Infragistics Inc." PRODUCT_NAME="Infragistics2.Win.UltraWinCalcManager" FILE_VERSION="8.2.20082.1000" ORIGINAL_FILENAME="Infragistics2.Win.UltraWinCalcManager.v8.2.dll" INTERNAL_NAME="Infragistics2.Win.UltraWinCalcManager.v8.2.dll" LEGAL_COPYRIGHT="Copyright(c) 2004-2007 Infragistics, Inc." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x5A3CA" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.2.20082.1000" UPTO_BIN_PRODUCT_VERSION="8.2.20082.1000" LINK_DATE="06/02/2008 23:04:41" UPTO_LINK_DATE="06/02/2008 23:04:41" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="Infragistics2.Win.UltraWinCalcManager.v8.2.FormulaBuilder.dll" SIZE="114688" CHECKSUM="0x75D8B38C" BIN_FILE_VERSION="8.2.20082.1000" BIN_PRODUCT_VERSION="8.2.20082.1000" PRODUCT_VERSION="8.2.20082.1000" FILE_DESCRIPTION="Infragistics2.Win.UltraWinCalcManager.v8.2.FormulaBuilder" COMPANY_NAME="Infragistics Inc." PRODUCT_NAME="Infragistics2.Win.UltraWinCalcManager" FILE_VERSION="8.2.20082.1000" ORIGINAL_FILENAME="Infragistics2.Win.UltraWinCalcManager.v8.2.FormulaBuilder.dll" INTERNAL_NAME="Infragistics2.Win.UltraWinCalcManager.v8.2.FormulaBuilder.dll" LEGAL_COPYRIGHT="Copyright(c) 2004-2007 Infragistics, Inc." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x25AE2" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.2.20082.1000" UPTO_BIN_PRODUCT_VERSION="8.2.20082.1000" LINK_DATE="06/02/2008 23:05:45" UPTO_LINK_DATE="06/02/2008 23:05:45" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="Infragistics2.Win.UltraWinChart.v8.2.dll" SIZE="1740800" CHECKSUM="0xFBD8840D" BIN_FILE_VERSION="8.2.20082.1000" BIN_PRODUCT_VERSION="8.2.20082.1000" PRODUCT_VERSION="8.2.20082.1000" FILE_DESCRIPTION="Infragistics2.Win.UltraWinChart.v8.2" COMPANY_NAME="Infragistics, Inc." PRODUCT_NAME="UltraWinChart Version" FILE_VERSION="8.2.20082.1000" ORIGINAL_FILENAME="Infragistics2.Win.UltraWinChart.v8.2.dll" INTERNAL_NAME="Infragistics2.Win.UltraWinChart.v8.2.dll" LEGAL_COPYRIGHT="Copyright(c) 2001-2008 Infragistics, Inc." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1AD4F0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.2.20082.1000" UPTO_BIN_PRODUCT_VERSION="8.2.20082.1000" LINK_DATE="06/02/2008 23:06:30" UPTO_LINK_DATE="06/02/2008 23:06:30" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="Infragistics2.Win.UltraWinDataSource.v8.2.dll" SIZE="102400" CHECKSUM="0xF404F4C6" BIN_FILE_VERSION="8.2.20082.1000" BIN_PRODUCT_VERSION="8.2.20082.1000" PRODUCT_VERSION="8.2.20082.1000" FILE_DESCRIPTION="Infragistics2.Win.UltraWinDataSource.v8.2" COMPANY_NAME="Infragistics Inc." PRODUCT_NAME="Infragistics2.Win.UltraWinDataSource" FILE_VERSION="8.2.20082.1000" ORIGINAL_FILENAME="Infragistics2.Win.UltraWinDataSource.v8.2.dll" INTERNAL_NAME="Infragistics2.Win.UltraWinDataSource.v8.2.dll" LEGAL_COPYRIGHT="Copyright(c) 2004-2007 Infragistics, Inc." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x27C68" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.2.20082.1000" UPTO_BIN_PRODUCT_VERSION="8.2.20082.1000" LINK_DATE="06/02/2008 23:04:37" UPTO_LINK_DATE="06/02/2008 23:04:37" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="Infragistics2.Win.UltraWinDock.v8.2.dll" SIZE="790528" CHECKSUM="0x227713E1" BIN_FILE_VERSION="8.2.20082.1000" BIN_PRODUCT_VERSION="8.2.20082.1000" PRODUCT_VERSION="8.2.20082.1000" FILE_DESCRIPTION="Infragistics2.Win.UltraWinDock.v8.2" COMPANY_NAME="Infragistics Inc." PRODUCT_NAME="Infragistics2.Win.UltraWinDock" FILE_VERSION="8.2.20082.1000" ORIGINAL_FILENAME="Infragistics2.Win.UltraWinDock.v8.2.dll" INTERNAL_NAME="Infragistics2.Win.UltraWinDock.v8.2.dll" LEGAL_COPYRIGHT="Copyright(c) 2002-2007 Infragistics, Inc." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xC3B21" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.2.20082.1000" UPTO_BIN_PRODUCT_VERSION="8.2.20082.1000" LINK_DATE="06/02/2008 23:04:28" UPTO_LINK_DATE="06/02/2008 23:04:28" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="Infragistics2.Win.UltraWinEditors.v8.2.dll" SIZE="458752" CHECKSUM="0x82E1A4B1" BIN_FILE_VERSION="8.2.20082.1000" BIN_PRODUCT_VERSION="8.2.20082.1000" PRODUCT_VERSION="8.2.20082.1000" FILE_DESCRIPTION="Infragistics2.Win.UltraWinEditors.v8.2" COMPANY_NAME="Infragistics Inc." PRODUCT_NAME="Infragistics2.Win.UltraWinEditors" FILE_VERSION="8.2.20082.1000" ORIGINAL_FILENAME="Infragistics2.Win.UltraWinEditors.v8.2.dll" INTERNAL_NAME="Infragistics2.Win.UltraWinEditors.v8.2.dll" LEGAL_COPYRIGHT="Copyright(c) 2002-2007 Infragistics, Inc." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x799A3" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.2.20082.1000" UPTO_BIN_PRODUCT_VERSION="8.2.20082.1000" LINK_DATE="06/02/2008 23:04:18" UPTO_LINK_DATE="06/02/2008 23:04:18" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="Infragistics2.Win.UltraWinExplorerBar.v8.2.dll" SIZE="643072" CHECKSUM="0xE0FFFA3F" BIN_FILE_VERSION="8.2.20082.1000" BIN_PRODUCT_VERSION="8.2.20082.1000" PRODUCT_VERSION="8.2.20082.1000" FILE_DESCRIPTION="Infragistics2.Win.UltraWinExplorerBar.v8.2" COMPANY_NAME="Infragistics Inc." PRODUCT_NAME="Infragistics2.Win.UltraWinExplorerBar" FILE_VERSION="8.2.20082.1000" ORIGINAL_FILENAME="Infragistics2.Win.UltraWinExplorerBar.v8.2.dll" INTERNAL_NAME="Infragistics2.Win.UltraWinExplorerBar.v8.2.dll" LEGAL_COPYRIGHT="Copyright(c) 2001-2007 Infragistics, Inc." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xAA15A" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.2.20082.1000" UPTO_BIN_PRODUCT_VERSION="8.2.20082.1000" LINK_DATE="06/02/2008 23:04:14" UPTO_LINK_DATE="06/02/2008 23:04:14" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="Infragistics2.Win.UltraWinGrid.ExcelExport.v8.2.dll" SIZE="81920" CHECKSUM="0x48BC6C9E" BIN_FILE_VERSION="8.2.20082.1000" BIN_PRODUCT_VERSION="8.2.20082.1000" PRODUCT_VERSION="8.2.20082.1000" FILE_DESCRIPTION="Infragistics2.Win.UltraWinGrid.ExcelExport.v8.2" COMPANY_NAME="Infragistics Inc." PRODUCT_NAME="Infragistics2.Win.UltraWinGrid.ExcelExport" FILE_VERSION="8.2.20082.1000" ORIGINAL_FILENAME="Infragistics2.Win.UltraWinGrid.ExcelExport.v8.2.dll" INTERNAL_NAME="Infragistics2.Win.UltraWinGrid.ExcelExport.v8.2.dll" LEGAL_COPYRIGHT="Copyright(c) 2003-2007 Infragistics, Inc." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1C677" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.2.20082.1000" UPTO_BIN_PRODUCT_VERSION="8.2.20082.1000" LINK_DATE="06/02/2008 23:06:24" UPTO_LINK_DATE="06/02/2008 23:06:24" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="Infragistics2.Win.UltraWinGrid.v8.2.dll" SIZE="2007040" CHECKSUM="0xFED9E2A" BIN_FILE_VERSION="8.2.20082.1000" BIN_PRODUCT_VERSION="8.2.20082.1000" PRODUCT_VERSION="8.2.20082.1000" FILE_DESCRIPTION="Infragistics2.Win.UltraWinGrid.v8.2" COMPANY_NAME="Infragistics Inc." PRODUCT_NAME="Infragistics2.Win.UltraWinGrid" FILE_VERSION="8.2.20082.1000" ORIGINAL_FILENAME="Infragistics2.Win.UltraWinGrid.v8.2.dll" INTERNAL_NAME="Infragistics2.Win.UltraWinGrid.v8.2.dll" LEGAL_COPYRIGHT="Copyright(c) 2001-2007 Infragistics, Inc." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1F76B9" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.2.20082.1000" UPTO_BIN_PRODUCT_VERSION="8.2.20082.1000" LINK_DATE="06/02/2008 23:03:45" UPTO_LINK_DATE="06/02/2008 23:03:45" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="Infragistics2.Win.UltraWinListView.v8.2.dll" SIZE="323584" CHECKSUM="0x3C449CEC" BIN_FILE_VERSION="8.2.20082.1000" BIN_PRODUCT_VERSION="8.2.20082.1000" PRODUCT_VERSION="8.2.20082.1000" FILE_DESCRIPTION="Infragistics2.Win.UltraWinListView.v8.2" COMPANY_NAME="Infragistics Inc." PRODUCT_NAME="Infragistics2.Win.UltraWinListView" FILE_VERSION="8.2.20082.1000" ORIGINAL_FILENAME="Infragistics2.Win.UltraWinListView.v8.2.dll" INTERNAL_NAME="Infragistics2.Win.UltraWinListView.v8.2.dll" LEGAL_COPYRIGHT="Copyright(c) 2005-2007 Infragistics, Inc." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x55F37" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.2.20082.1000" UPTO_BIN_PRODUCT_VERSION="8.2.20082.1000" LINK_DATE="06/02/2008 23:03:23" UPTO_LINK_DATE="06/02/2008 23:03:23" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="Infragistics2.Win.UltraWinStatusBar.v8.2.dll" SIZE="208896" CHECKSUM="0x974E906C" BIN_FILE_VERSION="8.2.20082.1000" BIN_PRODUCT_VERSION="8.2.20082.1000" PRODUCT_VERSION="8.2.20082.1000" FILE_DESCRIPTION="Infragistics2.Win.UltraWinStatusBar.v8.2" COMPANY_NAME="Infragistics Inc." PRODUCT_NAME="Infragistics2.Win.UltraWinStatusBar.v8.2" FILE_VERSION="8.2.20082.1000" ORIGINAL_FILENAME="Infragistics2.Win.UltraWinStatusBar.v8.2.dll" INTERNAL_NAME="Infragistics2.Win.UltraWinStatusBar.v8.2.dll" LEGAL_COPYRIGHT="Copyright(c) 2002-2007 Infragistics, Inc." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x3812C" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.2.20082.1000" UPTO_BIN_PRODUCT_VERSION="8.2.20082.1000" LINK_DATE="06/02/2008 23:03:16" UPTO_LINK_DATE="06/02/2008 23:03:16" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="Infragistics2.Win.UltraWinTabControl.v8.2.dll" SIZE="266240" CHECKSUM="0xD454BAA0" BIN_FILE_VERSION="8.2.20082.1000" BIN_PRODUCT_VERSION="8.2.20082.1000" PRODUCT_VERSION="8.2.20082.1000" FILE_DESCRIPTION="Infragistics2.Win.UltraWinTabControl.v8.2" COMPANY_NAME="Infragistics Inc." PRODUCT_NAME="Infragistics2.Win.UltraWinTabControl" FILE_VERSION="8.2.20082.1000" ORIGINAL_FILENAME="Infragistics2.Win.UltraWinTabControl.v8.2.dll" INTERNAL_NAME="Infragistics2.Win.UltraWinTabControl.v8.2.dll" LEGAL_COPYRIGHT="Copyright(c) 2003-2007 Infragistics, Inc." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x41053" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.2.20082.1000" UPTO_BIN_PRODUCT_VERSION="8.2.20082.1000" LINK_DATE="06/02/2008 23:03:02" UPTO_LINK_DATE="06/02/2008 23:03:02" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="Infragistics2.Win.UltraWinToolbars.v8.2.dll" SIZE="2527232" CHECKSUM="0x5F70E3EC" BIN_FILE_VERSION="8.2.20082.1000" BIN_PRODUCT_VERSION="8.2.20082.1000" PRODUCT_VERSION="8.2.20082.1000" FILE_DESCRIPTION="Infragistics2.Win.UltraWinToolbars.v8.2" COMPANY_NAME="Infragistics Inc." PRODUCT_NAME="Infragistics2.Win.UltraWinToolbars" FILE_VERSION="8.2.20082.1000" ORIGINAL_FILENAME="Infragistics2.Win.UltraWinToolbars.v8.2.dll" INTERNAL_NAME="Infragistics2.Win.UltraWinToolbars.v8.2.dll" LEGAL_COPYRIGHT="Copyright(c) 2002-2007 Infragistics, Inc." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x269A22" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.2.20082.1000" UPTO_BIN_PRODUCT_VERSION="8.2.20082.1000" LINK_DATE="06/02/2008 23:05:01" UPTO_LINK_DATE="06/02/2008 23:05:01" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="Infragistics2.Win.UltraWinTree.v8.2.dll" SIZE="626688" CHECKSUM="0x71DE0BB4" BIN_FILE_VERSION="8.2.20082.1000" BIN_PRODUCT_VERSION="8.2.20082.1000" PRODUCT_VERSION="8.2.20082.1000" FILE_DESCRIPTION="Infragistics2.Win.UltraWinTree.v8.2" COMPANY_NAME="Infragistics Inc." PRODUCT_NAME="Infragistics2.Win.UltraWinTree" FILE_VERSION="8.2.20082.1000" ORIGINAL_FILENAME="Infragistics2.Win.UltraWinTree.v8.2.dll" INTERNAL_NAME="Infragistics2.Win.UltraWinTree.v8.2.dll" LEGAL_COPYRIGHT="Copyright(c) 2001-2007 Infragistics, Inc." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xA52AF" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.2.20082.1000" UPTO_BIN_PRODUCT_VERSION="8.2.20082.1000" LINK_DATE="06/02/2008 23:02:49" UPTO_LINK_DATE="06/02/2008 23:02:49" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="Infragistics2.Win.v8.2.Design.dll" SIZE="1789952" CHECKSUM="0xE874EF3F" BIN_FILE_VERSION="8.2.20082.1000" BIN_PRODUCT_VERSION="8.2.20082.1000" PRODUCT_VERSION="8.2.20082.1000" FILE_DESCRIPTION="Infragistics2.Win.v8.2.Design" COMPANY_NAME="Infragistics Inc." PRODUCT_NAME="Infragistics2.Win" FILE_VERSION="8.2.20082.1000" ORIGINAL_FILENAME="Infragistics2.Win.v8.2.Design.dll" INTERNAL_NAME="Infragistics2.Win.v8.2.Design.dll" LEGAL_COPYRIGHT="Copyright(c) 2005-2007 Infragistics, Inc." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1C117E" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.2.20082.1000" UPTO_BIN_PRODUCT_VERSION="8.2.20082.1000" LINK_DATE="06/02/2008 23:06:00" UPTO_LINK_DATE="06/02/2008 23:06:00" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="Infragistics2.Win.v8.2.dll" SIZE="3264512" CHECKSUM="0x1BA089B0" BIN_FILE_VERSION="8.2.20082.1000" BIN_PRODUCT_VERSION="8.2.20082.1000" PRODUCT_VERSION="8.2.20082.1000" FILE_DESCRIPTION="Infragistics2.Win.v8.2" COMPANY_NAME="Infragistics Inc." PRODUCT_NAME="Infragistics2.Win" FILE_VERSION="8.2.20082.1000" ORIGINAL_FILENAME="Infragistics2.Win.v8.2.dll" INTERNAL_NAME="Infragistics2.Win.v8.2.dll" LEGAL_COPYRIGHT="Copyright(c) 2001-2007 Infragistics, Inc." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x32A763" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.2.20082.1000" UPTO_BIN_PRODUCT_VERSION="8.2.20082.1000" LINK_DATE="06/02/2008 23:02:32" UPTO_LINK_DATE="06/02/2008 23:02:32" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="Interop.SHDocVw.dll" SIZE="131072" CHECKSUM="0xBDE1A116" BIN_FILE_VERSION="1.1.0.0" BIN_PRODUCT_VERSION="1.1.0.0" PRODUCT_VERSION="1.1.0.0" FILE_DESCRIPTION=" " COMPANY_NAME=" " PRODUCT_NAME="Assembly imported from type library 'SHDocVw'." FILE_VERSION="1.1.0.0" ORIGINAL_FILENAME="Interop.SHDocVw.dll" INTERNAL_NAME="Interop.SHDocVw" LEGAL_COPYRIGHT=" " VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x29B49" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.1.0.0" UPTO_BIN_PRODUCT_VERSION="1.1.0.0" LINK_DATE="12/24/2008 14:42:29" UPTO_LINK_DATE="12/24/2008 14:42:29" VER_LANGUAGE="Invariant Language (Invariant Country) [0x7f]" />
<MATCHING_FILE NAME="Intuit.Ctg.Map.dll" SIZE="82696" CHECKSUM="0x8FF6FCE0" BIN_FILE_VERSION="2008.9.4.174" BIN_PRODUCT_VERSION="2008.9.4.174" PRODUCT_VERSION="2008.9.4.174" FILE_DESCRIPTION="Map" COMPANY_NAME="Intuit" PRODUCT_NAME="Map" FILE_VERSION="2008.9.4.174" ORIGINAL_FILENAME="Intuit.Ctg.Map.dll" INTERNAL_NAME="Intuit.Ctg.Map.dll" LEGAL_COPYRIGHT="Copyright (C) Intuit 2008" VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2294A" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="2008.9.4.174" UPTO_BIN_PRODUCT_VERSION="2008.9.4.174" LINK_DATE="12/24/2008 14:42:30" UPTO_LINK_DATE="12/24/2008 14:42:30" VER_LANGUAGE="Language Neutral [0x0]" />
</EXE>
</DATABASE>

jimman wrote:<snip>Well, I just loaded the Basic edition in a normal manner. Seems to run
and save files the way you would expect, although my file only has basic
information. I did not get the +State version since I don't need it. I
do get an IE script error if I try to go to the online community website.

I have MSI v. 4.0.6--- . Are you using the default folder locations?
Did you move anything to another folder or change user status? I don't
know anything else to ask, but you might have something corrupted. When
was the last time you verified your system files?

Clark

Loaded everything in the location per default program. How do I find out which MSI loaded? How do I verify the file system? Hope these questions don't sound dumb. I have also done an erecovery to factory default and no change.

OK , I have MSI v 4.5.6002.16497. (windows installer) I have played with administrator rights, user account control, removed Norton, etc. I not sure I know how to verify system files. Can you please provide some guidance. I also loaded on daughters laptop with home premium and everything works fine. Mine is up to date on updates by Turbotax. They even had me update to sp2 beta. I am at a loss as to why this is only happening to a few users. They have a problem on Turbotax site for "failure to launch program" and do not have a resolution as of yet. This may apply to me as well, I just don't know. Any help will be appreciated.

Turbotax released an update today with some fixes for the above issues. Program is still buggy, but for the most part, it works. Thanks to all who submitted suggestions for my problem.