"Jim537" <email@example.com> wrote in message
> I have a HP Pavilion dv5-1004nr laptop that failed and was set back to
> HP. The fix was system board and hard drive replacement and of course,
> they re-installed the OS.
> Since getting the device back I have had issues getting it back to
> where it was before it failed.
> The last issue was a problem getting my Samsung SyncMaster external
> monitor to display properly.
> After several emails with HP Tech Support and updating the BIOS and
> ATI, the monitor still does not work properly, so they suggested sending
> me a disc set to re-install my OS.
> My Question is - I have the HP Recovery disc set I created about 3
> months after I bought this device. Will this recovery set re-install my
> OS AND ANY DATA that was on the system when the discs were created (I'm
> hoping to recover my Contacts)?
No user data at all is included in a system recovery. It will only reinstall
the OS and HP supplied software. If you run the recovery in destructive mode
it will also reformat and partition the harddrive, which will destroy all
existing user data, before reinstalling the OS, software and recovery
partition. More specific details about what you are trying to do could help
in sorting this out.
Getting an external monitor to work shouldn't require such extreme measures
in the first place. Install a Samsung monitor driver for your model and set
an appropriate resolution in the Display settings. Provided you aren't
trying to use settings that are out of range for either the monitor or the
graphics adapter that should be the end of it unless there is a problem with
the graphics adapter drivers or the graphics hardware. Make sure that the
graphics adapter driver you install is the correct version-- graphics
chipsets integrated on motherboards often require different drivers than a
regular video card with the same graphics chip would use.
Check that the way you want to use the external monitor is actually possible
with that computer. A graphics chipset may be theoretically capable of a
wide range of resolutions which is however limited by the amount of memory
set aside for graphics use. If there is a BIOS setting to adjust the amount
of graphics memory make sure you have allocated enough of it.
Some graphics chipsets can operate only in an 'either-or' mode between
internal and external monitors, others can run two monitors simultaneously.
Apart from a physical switch to enable an external connector there might
also be a BIOS setting to check. The video driver may allow both clone and
extended modes of operation, with the latter placing desktop icons and
taskbar only on the primary monitor. With the ATI driver a simple checkbox
enables/disables extended display mode. Display resolutions should be the
same on both monitors in clone mode but each can be different in extended