Windows Vista Forums

Wrong DVD in Vista Box
  1. #1


    Ron Guest

    Wrong DVD in Vista Box

    Hi Everyone,

    I purchased a Vista Ultimate OEM package for a new PC I built. I ordered
    the 32-bit version, but the x64 DVD was inside the package. I didn't notice
    this until after I installed (the box was labeled 32-bit).



    Would this license key work with a 32-bit version? If so, would there be
    any way I could download an burn a DVD of the 32 bit version so I wouldn't
    have to go to the trouble of returning the box to the vendor?

    Any help would be greatly appreciated.
    Ron

      My System SpecsSystem Spec

  2. #2


    BobS Guest

    Re: Wrong DVD in Vista Box

    I don't know about the OEM version but I have the retail Ultimate package
    that comes with two DVD's, one for the 32 bit, the other for the 64 bit
    version and the product key works on both...

    Bob S.

    Ron" <Ron@discussions.microsoft.com> wrote in message
    news:7AC76AF8-2B36-4B9B-AD3F-1B045636699C@microsoft.com...
    > Hi Everyone,
    >
    > I purchased a Vista Ultimate OEM package for a new PC I built. I ordered
    > the 32-bit version, but the x64 DVD was inside the package. I didn't
    > notice
    > this until after I installed (the box was labeled 32-bit).
    >
    > Would this license key work with a 32-bit version? If so, would there be
    > any way I could download an burn a DVD of the 32 bit version so I wouldn't
    > have to go to the trouble of returning the box to the vendor?
    >
    > Any help would be greatly appreciated.
    > Ron




      My System SpecsSystem Spec

  3. #3


    Ron Guest

    Re: Wrong DVD in Vista Box

    Thanks Bob! I was wondering about that, as I'd heard that both DVDs come
    with the retail packaging.

    "BobS" wrote:

    > I don't know about the OEM version but I have the retail Ultimate package
    > that comes with two DVD's, one for the 32 bit, the other for the 64 bit
    > version and the product key works on both...
    >
    > Bob S.
    >
    > Ron" <Ron@discussions.microsoft.com> wrote in message
    > news:7AC76AF8-2B36-4B9B-AD3F-1B045636699C@microsoft.com...
    > > Hi Everyone,
    > >
    > > I purchased a Vista Ultimate OEM package for a new PC I built. I ordered
    > > the 32-bit version, but the x64 DVD was inside the package. I didn't
    > > notice
    > > this until after I installed (the box was labeled 32-bit).
    > >
    > > Would this license key work with a 32-bit version? If so, would there be
    > > any way I could download an burn a DVD of the 32 bit version so I wouldn't
    > > have to go to the trouble of returning the box to the vendor?
    > >
    > > Any help would be greatly appreciated.
    > > Ron

    >
    >
    >


      My System SpecsSystem Spec

  4. #4


    Robert Firth Guest

    Re: Wrong DVD in Vista Box

    The license key will work for both 32 and 64 bit versions. I'm not sure how
    you will be able to get a 32 bit dvd though.

    --
    /* * * * * * * * * * * * * * * * * *
    * Robert Firth *
    * Windows Vista x86 RTM *
    * http://www.WinVistaInfo.org *
    * * * * * * * * * * * * * * * * * */

    "Ron" <Ron@discussions.microsoft.com> wrote in message
    news:7AC76AF8-2B36-4B9B-AD3F-1B045636699C@microsoft.com...
    > Hi Everyone,
    >
    > I purchased a Vista Ultimate OEM package for a new PC I built. I ordered
    > the 32-bit version, but the x64 DVD was inside the package. I didn't
    > notice
    > this until after I installed (the box was labeled 32-bit).
    >
    > Would this license key work with a 32-bit version? If so, would there be
    > any way I could download an burn a DVD of the 32 bit version so I wouldn't
    > have to go to the trouble of returning the box to the vendor?
    >
    > Any help would be greatly appreciated.
    > Ron



      My System SpecsSystem Spec

  5. #5


    koze Guest

    Re: Wrong DVD in Vista Box

    Just contact your local dealer or MS office and explain, you might have to
    pay for handling but will receive a new dvd with the 32 Bit on it.

    The key is the same for both. But only one may be installed at the same
    time.

    Ko.

    "Robert Firth" <webmaster@winvistainfo.org> schreef in bericht
    news:9A99CEA2-AD6F-47E8-8DBB-57552A540C16@microsoft.com...
    > The license key will work for both 32 and 64 bit versions. I'm not sure
    > how you will be able to get a 32 bit dvd though.
    >
    > --
    > /* * * * * * * * * * * * * * * * * *
    > * Robert Firth *
    > * Windows Vista x86 RTM *
    > * http://www.WinVistaInfo.org *
    > * * * * * * * * * * * * * * * * * */
    >
    > "Ron" <Ron@discussions.microsoft.com> wrote in message
    > news:7AC76AF8-2B36-4B9B-AD3F-1B045636699C@microsoft.com...
    >> Hi Everyone,
    >>
    >> I purchased a Vista Ultimate OEM package for a new PC I built. I ordered
    >> the 32-bit version, but the x64 DVD was inside the package. I didn't
    >> notice
    >> this until after I installed (the box was labeled 32-bit).
    >>
    >> Would this license key work with a 32-bit version? If so, would there be
    >> any way I could download an burn a DVD of the 32 bit version so I
    >> wouldn't
    >> have to go to the trouble of returning the box to the vendor?
    >>
    >> Any help would be greatly appreciated.
    >> Ron

    >




      My System SpecsSystem Spec

  6. #6


    Hugh Wyn Griffith Guest

    Re: Wrong DVD in Vista Box

    Sort it oout with the dealer you bought it from -- Microsoft will wash
    their hands of any OEM purchase by an individual. (I know System
    Builders ..... but keep it simple? )


      My System SpecsSystem Spec

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