Is this OEM installation an Upgrade from a legacy OS like XP or Win 2K or a
full Vista? Depending upon which I can direct you to MSKBs or other
solutions that might address your problem
Are you getting any setup error messages?
Have you checked the setup logs?
" Its an OEM copy of Vista bought along with a bunch of components..."
I am compelled to say this by reflex first : Make sure you meticulously
clean that
DVD. It matters if you're doing a full OEM install or an upgrade install.
In either case, I've listed the setup log file locations where you might
pinpoint a problem below. When you talked with "MSFT support" be very clear
you weren't talking to engineers like Darrell Gorter--you were talking to
minimally trained personnel who work for a 3rd party company MSFT uses
because they don't want to deal with you and because they are
cheap--Convergys of Ohio headquatered in Cincy Ohio, outsourcing American
jobs to India where the personnel is minimum wage, minimally English
speaking, and minimally trained in Windows Vista or Office and other MSFT
software.
Much of the time they throw you in a que and give you a phony amount of time
and hours later no one has picked up. That's a mixed blessing. MSFT wastes
your time with their third party hire for their customer support, but if you
reached them, the odds are strong they wouldn't know jack.
Do you get a specific error message? You should be. I'm going to show you
some common upgrade errors and also where to check setup logs.
A list of Microsoft Knowledge Base articles is available to help
troubleshoot error messages that you may receive when you try to upgrade to
Windows Vista
http://support.microsoft.com/kb/930743/en-us
Log files that are created when you upgrade to Windows Vista from an earlier
version of Windows
http://support.microsoft.com/kb/928901/en-us
The following log files are created when an upgrade is successful:•
C:\Windows\Panther\Setupact.log
• C:\Windows\panther\setuperr.log
• C:\Windows\inf\setupapi.app.log
• C:\Windows\inf\setupapi.dev.log
• C:\Windows\panther\PreGatherPnPList.log
• C:\Windows\panther\PostApplyPnPList.log
• C:\Windows\panther\miglog.xml
The following log files are created when an upgrade fails during
installation before the computer restarts for the second time:•
C:\$Windows.~BT\Sources\panther\setupact.log
• C:\$Windows.~BT\Sources\panther\miglog.xml
• C:\Windows\setupapi.log
The following log files are created when an upgrade fails during
installation after the computer restarts for the second time:•
C:\Windows\panther\setupact.log
• C:\Windows\panther\miglog.xml
• C:\Windows\inf\setupapi.app.log
• C:\Windows\inf\setupapi.dev.log
• C:\Windows\panther\PreGatherPnPList.log
• C:\Windows\panther\PostApplyPnPList.log
• C:\Windows\memory.dmp
The following log files are created when an upgrade fails, and then you
restore the desktop:• C:\$Windows.~BT\Sources\panther\setupact.log
• C:\$Windows.~BT\Sources\panther\miglog.xml
• C:\$Windows.~BT\sources\panther\setupapi\setupapi.dev.log
• C:\$Windows.~BT\sources\panther\setupapi\setupapi.app.log
• C:\Windows\memory.dmp
Windows Vista setup log file locations
http://support.microsoft.com/kb/927521/en-us
Good luck,
CH
"Tom Quarendon" <TomQuarendon@discussions.microsoft.com> wrote in message
news:68338271-6141-4387-9DF5-A50FFEC4D145@microsoft.com...
> Thanks. Glad I'm not the only one having such problems.
> The symptoms you describe are exactly the ones I see. I get to various
> points past the first reboot (when real Vista actually starts up) and it
> hangs.
> Spent a long time on the phone to MS technical support, the upshot of
> which
> was "there is nothing we can do -- it's hardware". Which you can
> sympathise
> with, but it doesn't actually help!
>
> So I'll second the call for success or otherwise of Quad core 965P based
> systems.
>
> "R. J. Salvi" wrote:
>
>> Count me in, Tom...and I'm a system builder.
>>
>> System:
>> Mobo: ECS PX1
>> CPU: QX6700
>> RAM: Wintec DDR2-800 (2x1GB)
>> HD: WD Raptor 150GB
>> DVD: LiteOn DL burner (SATA)
>> Vid: eVGA 8800GTS
>>
>> There was another poster (within the last week?) in the same situation as
>> us
>> who also had a QX6700 (and an 8800GTS).
>>
>> For me, the OS (Vista Business x86 upgrade) would install and after first
>> reboot, it would hang/freeze at various places. I've gotten as far as the
>> black/white "Windows is preparing to start for the first time" screen and
>> it
>> hangs there too. Like you, I'd disabled all on-motherboard resources
>> (sound,
>> USB, etc.), relaxed BIOS settings, removed any ancillary hardware, tried
>> to
>> install the OS as either an upgrade, or clean (the unofficial clean
>> install
>> hack), but to no avail. Memory and HD both check out with a clean bill of
>> health. I'd even tried both an IDE DVD and HD with the same results.
>>
>> Anyway, I'm wondering if it's the QX6700, or 965P North Bridge, or a
>> combination of both, that have something to do with our problem(s). Both
>> XP
>> Pro x86 or x64 run like a champ on this machine.
>>
>> I'm open to any suggestions and if anyone has a similar system built
>> around
>> the quad-core CPU and have it working, I'd especially like to hear from
>> you.
>> Thx.
>>
>