Vista - Office Basic 2007 Product Key not working on new laptop w/ Vista

I purchased a new Toshiba Notebook, a Satellite P105. The notebook was
delivered Feb. 23rd. The 25 character product key to activate Office Basic
2007, which came preinstalled purchased thru Toshiba Direct, did not work. I
received no CD's for Vista or for Office Basic. I called MS, Toshiba Tech
Support, and Toshiba Customer Support (the sales side). No one can figure
out why this is happening. Toshiba told me weeks ago that they would have MS
send me a new product key, which never happened. They are still working on
the problem, yet I cannot use outlook, word, etc. I could for a few days but
now I'm pretty much locked out of most useability.

Any suggestions? I've been looking around to see if this is happening to
others and I cannot find anyone. Brand new computer, preinstalled w/ Vista
and Office Basic, Vista working OK but can't activate Office Basic.

Very frustrating. Any suggestions would be appreciated...other than do not
buy Toshiba again.

Can't say what's causing your problem, but I can tell you that Microsoft
will not send you a new key as your Office is OEM, which means it's up to
Toshiba to provide support, and to provide you with a working key.

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"Frustrated Toshiba Buyer" <Frustrated Toshiba
Buyer@discussions.microsoft.com> wrote in message
news:3E3FEA26-9CDF-4EA9-B720-F16A47559AED@microsoft.com...
>I purchased a new Toshiba Notebook, a Satellite P105. The notebook was
> delivered Feb. 23rd. The 25 character product key to activate Office
> Basic
> 2007, which came preinstalled purchased thru Toshiba Direct, did not work.
> I
> received no CD's for Vista or for Office Basic. I called MS, Toshiba Tech
> Support, and Toshiba Customer Support (the sales side). No one can figure
> out why this is happening. Toshiba told me weeks ago that they would have
> MS
> send me a new product key, which never happened. They are still working
> on
> the problem, yet I cannot use outlook, word, etc. I could for a few days
> but
> now I'm pretty much locked out of most useability.
>
> Any suggestions? I've been looking around to see if this is happening to
> others and I cannot find anyone. Brand new computer, preinstalled w/
> Vista
> and Office Basic, Vista working OK but can't activate Office Basic.
>
> Very frustrating. Any suggestions would be appreciated...other than do
> not
> buy Toshiba again.

dude i have a tohshiba satellite 2 and i absoloutley LOVE it!! the whole
product key thing happens on like every new computer i have no idea why.
i have a dell desktop and i had to friggin call sum guy from dell to fix
it and it took like 3 hours. omfg thats y i hate microsoft so much! and
then when u go to the website for support they F**KING wanna charge u
$49 bucks just for help (as if it we nothing!!) i F**KING swear if it
werent 4 me having to do a typed project 4 summer reading, i woudnt even
be bothering wit this SH*T!!! i been on this looking everywhere 4 like
an hour!! so next time totally go with toshiba bt screw microsoft if u
can


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Removing trial and beta version can be tricky. Please look @ the
following Knowledge Base (KB) article
http://support.microsoft.com/kb/928218/en-us. Here you will find
detailed instructions for removing beta release versions of Office Suite
2007 or program and also some suggestions here.
http://forums.techarena.in/office-setup/1106926.htm


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Sullivan
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