Windows Vista Forums

ACPI Problem when trying to install (yes i did search!)
  1. #1


    Thomas De Grauw Guest

    ACPI Problem when trying to install (yes i did search!)

    When I try to install Vista on my Clevo M120W, right after 'copying' files
    (after the very first progress bar that appears) I get a blue screen saying:

    "The BIOS is not fully ACPI compliant. Please contact system vendor for
    upgraded BIOS"

    Ok I understand this but when I check my notebook's manual it says my laptop
    DOES support ACPI 1.0b and 2.0!! It also works fine in XP (sleep, hybernate,
    ....). I tryed some of the suggestions here (like pulling out all devices like
    mouse and stuff) but it didn't change anything. In my BIOS settings there's
    nothing related to ACPI.

    I'm now wondering how I can get this 'BIOS upgrade'? On the Clevo website
    there are NO updates. I once updated my BIOS, but I received that one via
    mail. I mailed them again but they don't respond now. I also tried going on
    various 'bios update' websites but either they are paying (esupport.com -
    should I trust them?) or there's nothing usefull.



      My System SpecsSystem Spec

  2. #2


    BobS Guest

    Re: ACPI Problem when trying to install (yes i did search!)

    There was an MS KB article I read recently that covered ACPI. If the BIOS
    has an embedded date in it that is prior to 2000, it will look at a file on
    the DVD and lookup the motherboard (as I recall) and if it's not on the
    list - you get the error message. There is also a work-around but I don't
    remember enough of it to be accurate but you can essentially turn this
    lookup feature off by modifying a file.

    I ran into this when I was testing an old Abit BH6 motherboard to see if
    Vista Basic would even load - it gave me the ACPI error. My BIOS firmware
    date was 2000 but the actual date embedded in the code that shows the
    copyright dates of the BIOS was 1999. I didn't go any further with that old
    board but at least that experience may help you now. Do a search on MS site
    in their Knowledge Base area for ACPI.

    Bob S.



    "Thomas De Grauw" <Thomas De Grauw@discussions.microsoft.com> wrote in
    message news:C8D78C73-A5D5-4AE8-B0B6-AFF309388E8F@microsoft.com...
    > When I try to install Vista on my Clevo M120W, right after 'copying' files
    > (after the very first progress bar that appears) I get a blue screen
    > saying:
    >
    > "The BIOS is not fully ACPI compliant. Please contact system vendor for
    > upgraded BIOS"
    >
    > Ok I understand this but when I check my notebook's manual it says my
    > laptop
    > DOES support ACPI 1.0b and 2.0!! It also works fine in XP (sleep,
    > hybernate,
    > ...). I tryed some of the suggestions here (like pulling out all devices
    > like
    > mouse and stuff) but it didn't change anything. In my BIOS settings
    > there's
    > nothing related to ACPI.
    >
    > I'm now wondering how I can get this 'BIOS upgrade'? On the Clevo website
    > there are NO updates. I once updated my BIOS, but I received that one via
    > mail. I mailed them again but they don't respond now. I also tried going
    > on
    > various 'bios update' websites but either they are paying (esupport.com -
    > should I trust them?) or there's nothing usefull.




      My System SpecsSystem Spec

ACPI Problem when trying to install (yes i did search!) problems?

Similar Threads
Thread Thread Starter Forum Replies Last Post
cannot install Vista ACPI error Salsakidd Vista installation & setup 6 10 Oct 2007
How to re-install ACPI fixed feature button gramya87 Vista hardware & devices 1 11 Jul 2007
ACPI failure during install Andrew Clarke Vista installation & setup 8 02 Dec 2006
Install Hangs On ACPI Issue =?Utf-8?B?VG9kZA==?= Vista installation & setup 1 29 Nov 2006
RC1 Install Hangs On ACPI =?Utf-8?B?VG9kZA==?= Vista installation & setup 4 20 Oct 2006