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Express Vista Premium Upgrade Hangs
Can someone possibly help or advice?I have a Dell system purchased in Decenber 2006 that came with a Express Upgrade to Vista Premium offer. I have now received the upgrade kit but 4 days of my life seem to have been wasted in trying to get the upgrade to complete.On every single attempt at the final phase where it is "completing upgrade" and following a reboot the process always hangs at 64% completion with no disc or hard drive activity. It remains like this for hours , nothing happens. I have to restart the system in order to get the pc back. I have left it overnight and still it remains at 64%. I have reularly left it all day to complete...it never does.I have tried removing peripherals, uninstalling all security software , tried the lot. Everything I can think off I have tried with no luck.The upgrade assistand DVD that comes with the Express Upgrade showed no issues and neither did the online Microsoft upgrade assistant. I dont want a clean install as this would defeat the object of upgrading as I would lose much of the pre installed software that comes with the pc but has not been supplied in in backup cd format. In any case my undestanding is that this upgrade needs to be done within XPThank you in advance
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04-03-2007
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