Vista - Activation Problem

I have a problem.... i cant activate my vista ultimate again(OEM edition). My
harddrive crached in the weekend and now i cant activate my vista again. it
just says that my licens key already is used.... i beleve that it is because
i changed my harddrive. What can i do about that? I dont feel like going out
and by another licens since i already did that.

Please Help me.

In article <A89E95ED-6F53-4557-962C-FCF667AA84C6@microsoft.com>,
Cheeses says...
> I have a problem.... i cant activate my vista ultimate again(OEM edition). My
> harddrive crached in the weekend and now i cant activate my vista again. it
> just says that my licens key already is used.... i beleve that it is because
> i changed my harddrive. What can i do about that? I dont feel like going out
> and by another licens since i already did that.
>
> Please Help me.
>

Phone Microsoft.

--
Conor

Light travels faster than sound. This is why some people appear bright
until you hear them speak.........

"Cheeses" <Cheeses@discussions.microsoft.com> wrote
>I have a problem.... i cant activate my vista ultimate again(OEM edition).
>My
> harddrive crached in the weekend and now i cant activate my vista again.
> it
> just says that my licens key already is used.... i beleve that it is
> because
> i changed my harddrive. What can i do about that? I dont feel like going
> out
> and by another licens since i already did that.

Do the phone activation. It's a toll free call. I did it recently with
Vista. Took 13 minutes start to finish.

--
Rock [MS-MVP User/Shell]

OEM versions have a limited number of installs before you can no longer
activate using the internet. Since you will no longer be able to activate
over the internet, you must now phone in any future activations. You will
likely be calling India for this.

"Cheeses" <Cheeses@discussions.microsoft.com> wrote in message
news:A89E95ED-6F53-4557-962C-FCF667AA84C6@microsoft.com...
> I have a problem.... i cant activate my vista ultimate again(OEM edition).
My
> harddrive crached in the weekend and now i cant activate my vista again.
it
> just says that my licens key already is used.... i beleve that it is
because
> i changed my harddrive. What can i do about that? I dont feel like going
out
> and by another licens since i already did that.
>
> Please Help me.

Wherever the Call goes, India, USA etc is irrelevant.
Typically my calls are about 5 minutes, always less than 10.
While there is sometimes a foreign accent, I do not assume a
geographic location.

To do otherwise gets very close to bigotry and is totally irrelevant.
Your regular need to bring up India suggests you may have problems in
this area.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"Microsoft MVP" <MVP@Microsoft.com> wrote in message
news:OUfs%23lldHHA.4984@TK2MSFTNGP05.phx.gbl...
> OEM versions have a limited number of installs before you can no
> longer
> activate using the internet. Since you will no longer be able to
> activate
> over the internet, you must now phone in any future activations.
> You will
> likely be calling India for this.

Almost EVERYONE (excluding you apparently) has a problem with that. It is
wrecking the whole computer industry and sales and profits are falling due
in LARGE part to that very fact. I CONSTANTLY hear people who are fed up
with talking to people who can barely speak English and can barely
comprehend what Americans are saying over the phone. It would take a book
to explain how many bad experiences I (and others) have had with trying to
talk to a foreginer about technical issues (hmmm, any authors out there?)
It isn't that I have anything against India or Indians IN GENERAL, it is
simply that it has to be one of the dumbest ideas in the world to have a
language barrier when dealing with highly technical issues.
It is hard enough for the average person to talk and understand technical
terms and explain a technical problem over the phone. Then to have to talk
to someone who can barely understand anything, I can't even put into words
how ridiculous that is. On top of which the techs are simply reading from a
script usually and have no real technical expertese. If they misunderstang
your question, which they almost always do, it is nearly impossible to
correct them or get them on the right track without calling them back and
talking to someone else. I have nothing against Indians, but to hire them
for computer technical support is mind boggling to me. Dell computers is
going down the drain due to this. They were one of the premier companies,
then they outsourced everything to India and now they are suffering dearly
(proves it isn't just me). The last time I had to call to activate windows
the guy took 10 minuts trying to give me the activation numbers because he
kept getting "distracted" and kept giving me the same numbers over and over.
When I tried to clarify what he was saying, he kept telling me to hold and
then he would come back and give me the same string of numbers again.
Eventually, he literally just hung up on me because he couldn't concentrate
on what he was doing (and no, I wasn't mean to him in any way).
You tell me how that isn't a problem with the system? It isn't MY choice to
talk to people like that. If I had an option, I wouldn't. You can't even
ask for a supervisor, they just hang up on you. What other company could
operate that way and get away with it?

"Jupiter Jones [MVP]" <jones_jupiter@hotnomail.com> wrote in message
news:eVzo1OndHHA.3536@TK2MSFTNGP04.phx.gbl...
> Wherever the Call goes, India, USA etc is irrelevant.
> Typically my calls are about 5 minutes, always less than 10.
> While there is sometimes a foreign accent, I do not assume a
> geographic location.
>
> To do otherwise gets very close to bigotry and is totally irrelevant.
> Your regular need to bring up India suggests you may have problems in
> this area.
>
> --
> Jupiter Jones [MVP]
> http://www3.telus.net/dandemar
> http://www.dts-l.org
>
>
> "Microsoft MVP" <MVP@Microsoft.com> wrote in message
> news:OUfs%23lldHHA.4984@TK2MSFTNGP05.phx.gbl...
> > OEM versions have a limited number of installs before you can no
> > longer
> > activate using the internet. Since you will no longer be able to
> > activate
> > over the internet, you must now phone in any future activations.
> > You will
> > likely be calling India for this.
>

In article <ekpaHlndHHA.284@TK2MSFTNGP05.phx.gbl>, Microsoft MVP
says...
> Almost EVERYONE (excluding you apparently) has a problem with that. It is
> wrecking the whole computer industry and sales and profits are falling due
> in LARGE part to that very fact. I CONSTANTLY hear people who are fed up
> with talking to people who can barely speak English and can barely
> comprehend what Americans are saying over the phone.

Yet strangely they have no problem understanding my broad Yorkshire
accent which is far harder on the ear than an American accent.

I think the problem the people you speak to are having is that they can
barely speak English themselves.


--
Conor

Light travels faster than sound. This is why some people appear bright
until you hear them speak.........

they have usually learned the queens english.



mikeyhsd@comcast.net



"Conor" <conor.turton@gmail.com> wrote in message news:MPG.207d7861c436ef8c98a426@news.karoo.co.uk...
In article <ekpaHlndHHA.284@TK2MSFTNGP05.phx.gbl>, Microsoft MVP
says...
> Almost EVERYONE (excluding you apparently) has a problem with that. It is
> wrecking the whole computer industry and sales and profits are falling due
> in LARGE part to that very fact. I CONSTANTLY hear people who are fed up
> with talking to people who can barely speak English and can barely
> comprehend what Americans are saying over the phone.

Yet strangely they have no problem understanding my broad Yorkshire
accent which is far harder on the ear than an American accent.

I think the problem the people you speak to are having is that they can
barely speak English themselves.


--
Conor

Light travels faster than sound. This is why some people appear bright
until you hear them speak.........

"trying to talk to a foreigner"
This tells a lot about you.
In the global economy, just what is a "foreigner"

"they misunderstang your question, which they almost always do"
Really?
Please give a source for this statement.
I understand them most of the time.
I have had problems understanding local and other people at times, but
I usually understand both.
Sometimes the communication problems have more to do with attitudes
rather than accents.
People had this same problem to some degree before support moved.
As for "simply reading from a script", that happens wherever support
is and your need to include it suggests your problem is with the
nationality and less with the quality.
If you blame Dells problems on this you are missing a lot.
Dells complaints began before support moved so there is obviously more
that you suggest.

"kept getting "distracted"
Can and does happen nearly everywhere.
This has absolutely nothing to do with the geographic region of
support so is irrelevant.

"It isn't MY choice"
Apparently you ignore you choices, the same choices people used before
support moved.
Politely hang up if you can not understand the tech or there are other
problems and call again.
This choice has been exercised by many for years before support moved
and is still an option.
Little has changed.

"What other company"
In case you forgot, you mentioned Dell in your own post.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"Microsoft MVP" <MVP@Microsoft.com> wrote in message
news:ekpaHlndHHA.284@TK2MSFTNGP05.phx.gbl...
> Almost EVERYONE (excluding you apparently) has a problem with that.
> It is
> wrecking the whole computer industry and sales and profits are
> falling due
> in LARGE part to that very fact. I CONSTANTLY hear people who are
> fed up
> with talking to people who can barely speak English and can barely
> comprehend what Americans are saying over the phone. It would take
> a book
> to explain how many bad experiences I (and others) have had with
> trying to
> talk to a foreginer about technical issues (hmmm, any authors out
> there?)
> It isn't that I have anything against India or Indians IN GENERAL,
> it is
> simply that it has to be one of the dumbest ideas in the world to
> have a
> language barrier when dealing with highly technical issues.
> It is hard enough for the average person to talk and understand
> technical
> terms and explain a technical problem over the phone. Then to have
> to talk
> to someone who can barely understand anything, I can't even put into
> words
> how ridiculous that is. On top of which the techs are simply
> reading from a
> script usually and have no real technical expertese. If they
> misunderstang
> your question, which they almost always do, it is nearly impossible
> to
> correct them or get them on the right track without calling them
> back and
> talking to someone else. I have nothing against Indians, but to
> hire them
> for computer technical support is mind boggling to me. Dell
> computers is
> going down the drain due to this. They were one of the premier
> companies,
> then they outsourced everything to India and now they are suffering
> dearly
> (proves it isn't just me). The last time I had to call to activate
> windows
> the guy took 10 minuts trying to give me the activation numbers
> because he
> kept getting "distracted" and kept giving me the same numbers over
> and over.
> When I tried to clarify what he was saying, he kept telling me to
> hold and
> then he would come back and give me the same string of numbers
> again.
> Eventually, he literally just hung up on me because he couldn't
> concentrate
> on what he was doing (and no, I wasn't mean to him in any way).
> You tell me how that isn't a problem with the system? It isn't MY
> choice to
> talk to people like that. If I had an option, I wouldn't. You
> can't even
> ask for a supervisor, they just hang up on you. What other company
> could
> operate that way and get away with it?

why do you even have to get an activation? Why is Microsoft doing this to
vista? yeah, I am a little out of the loop. I bought a mac not too long ago
and just recently bought my daughter a HP.

"Rock" wrote:

> "Cheeses" <Cheeses@discussions.microsoft.com> wrote
> >I have a problem.... i cant activate my vista ultimate again(OEM edition).
> >My
> > harddrive crached in the weekend and now i cant activate my vista again.
> > it
> > just says that my licens key already is used.... i beleve that it is
> > because
> > i changed my harddrive. What can i do about that? I dont feel like going
> > out
> > and by another licens since i already did that.
>
> Do the phone activation. It's a toll free call. I did it recently with
> Vista. Took 13 minutes start to finish.
>
> --
> Rock [MS-MVP User/Shell]
>
>