Vista - Getting a new Vista upgrade disc

Had trouble upgrading to Vista from XP on my ACER laptop. The upgrade gets
to the final bit and then Windows will not start so I went back to XP.

After a few exchanges of emails I was phoned by ACER today and they suggest
that there may be a fault on the disc.

They have suggested I phone moduslink who provided the disc and they will
send a replacement. I suspect that there is little chance this will happen.

What do the people here think. I would have phoned them today but haven't
had time.

To be honest I like XP so might stick with it for a while but at some point
I will upgrade so want a disk that'll work???

Tim

Tim;
Moduslink is only the distributer.
You can try them, but I doubt they can help.

Your windows Vista is OEM, so Microsoft probably can not help.

Try Acer again since the Vista Upgrade is actually from them.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"Tim Rogers" <nospam@sapm.net> wrote in message
news:5a1j7gF2n120kU1@mid.individual.net...
> Had trouble upgrading to Vista from XP on my ACER laptop. The
> upgrade gets to the final bit and then Windows will not start so I
> went back to XP.
>
> After a few exchanges of emails I was phoned by ACER today and they
> suggest that there may be a fault on the disc.
>
> They have suggested I phone moduslink who provided the disc and they
> will send a replacement. I suspect that there is little chance this
> will happen.
>
> What do the people here think. I would have phoned them today but
> haven't had time.
>
> To be honest I like XP so might stick with it for a while but at
> some point I will upgrade so want a disk that'll work???
>
> Tim