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| | #1 (permalink) |
| | Activating Windows Vista I'm on Home Premium 64bit and installed on this computer. Then upgraded the CPU, RAM and replaced the motherboard. On the first install I activated Windows and when I try to activate now it says my key is already in use. Anyone know what I should do? |
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| | #2 (permalink) |
| | Re: Activating Windows Vista "Andrew" <Andrew@discussions.microsoft.com> wrote in message news:2DE32981-DA9A-415D-B5B2-685B264D32E9@microsoft.com... > I'm on Home Premium 64bit and installed on this computer. Then upgraded > the > CPU, RAM and replaced the motherboard. On the first install I activated > Windows and when I try to activate now it says my key is already in use. > Anyone know what I should do? You call MS Activation Support to have them reactivate it.You should have seen a phone number somewhere in your attempt to activate it. |
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| | #3 (permalink) |
| | Re: Activating Windows Vista Hi Andrew, Start activation, choose the option to phone it in. If it doesn't do it through the automated system, get a representative on the line and explain what you did. By the by, if this copy of Vista was OEM (purchased as stand-alone OEM disk or came preinstalled on the system), then you cannot migrate it to new hardware and would need a new license for Vista. Only retail box versions of Vista can be moved to different hardware, OEM versions are locked to hardware they are first activated on. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andrew" <Andrew@discussions.microsoft.com> wrote in message news:2DE32981-DA9A-415D-B5B2-685B264D32E9@microsoft.com... > I'm on Home Premium 64bit and installed on this computer. Then upgraded > the > CPU, RAM and replaced the motherboard. On the first install I activated > Windows and when I try to activate now it says my key is already in use. > Anyone know what I should do? |
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| | #4 (permalink) |
| | Re: Activating Windows Vista Oh dear, its OEM. Thanks for your help anyway. "Rick Rogers" wrote: > Hi Andrew, > > Start activation, choose the option to phone it in. If it doesn't do it > through the automated system, get a representative on the line and explain > what you did. > > By the by, if this copy of Vista was OEM (purchased as stand-alone OEM disk > or came preinstalled on the system), then you cannot migrate it to new > hardware and would need a new license for Vista. Only retail box versions of > Vista can be moved to different hardware, OEM versions are locked to > hardware they are first activated on. > > -- > Best of Luck, > > Rick Rogers, aka "Nutcase" - Microsoft MVP > http://mvp.support.microsoft.com/ > Windows help - www.rickrogers.org > My thoughts http://rick-mvp.blogspot.com > > "Andrew" <Andrew@discussions.microsoft.com> wrote in message > news:2DE32981-DA9A-415D-B5B2-685B264D32E9@microsoft.com... > > I'm on Home Premium 64bit and installed on this computer. Then upgraded > > the > > CPU, RAM and replaced the motherboard. On the first install I activated > > Windows and when I try to activate now it says my key is already in use. > > Anyone know what I should do? > > |
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| | #5 (permalink) |
| | Re: Activating Windows Vista Hmmmm...I think that if all Andrew did was to upgrade those three components that would not equate to a different "box" and it would be legal for him to use the same OEM license. When he phones in the activation he would only need to explain what he upgraded and he should be activated without a problem. But I'm not a EULA expert either... Tim "Rick Rogers" <rick@mvps.org> wrote in message news:OstYrV6lHHA.3736@TK2MSFTNGP03.phx.gbl... > Hi Andrew, > > Start activation, choose the option to phone it in. If it doesn't do it > through the automated system, get a representative on the line and explain > what you did. > > By the by, if this copy of Vista was OEM (purchased as stand-alone OEM > disk or came preinstalled on the system), then you cannot migrate it to > new hardware and would need a new license for Vista. Only retail box > versions of Vista can be moved to different hardware, OEM versions are > locked to hardware they are first activated on. > > -- > Best of Luck, > > Rick Rogers, aka "Nutcase" - Microsoft MVP > http://mvp.support.microsoft.com/ > Windows help - www.rickrogers.org > My thoughts http://rick-mvp.blogspot.com > > "Andrew" <Andrew@discussions.microsoft.com> wrote in message > news:2DE32981-DA9A-415D-B5B2-685B264D32E9@microsoft.com... >> I'm on Home Premium 64bit and installed on this computer. Then upgraded >> the >> CPU, RAM and replaced the motherboard. On the first install I activated >> Windows and when I try to activate now it says my key is already in use. >> Anyone know what I should do? > |
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| | #6 (permalink) |
| | Re: Activating Windows Vista Niether am I an expert at the EULA, but a new motherboard, cpu, and ram is essentially a new system. All other components can be swapped with minimal impact on how a system operates, but those core ones define the system's capabilities. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Tim" <timfeld_at_hotmail.com> wrote in message news:E017BBC7-67F3-4046-82C3-7B10C6D3F2CE@microsoft.com... > Hmmmm...I think that if all Andrew did was to upgrade those three > components that would not equate to a different "box" and it would be > legal for him to use the same OEM license. When he phones in the > activation he would only need to explain what he upgraded and he should be > activated without a problem. But I'm not a EULA expert either... > > Tim > > > "Rick Rogers" <rick@mvps.org> wrote in message > news:OstYrV6lHHA.3736@TK2MSFTNGP03.phx.gbl... >> Hi Andrew, >> >> Start activation, choose the option to phone it in. If it doesn't do it >> through the automated system, get a representative on the line and >> explain what you did. >> >> By the by, if this copy of Vista was OEM (purchased as stand-alone OEM >> disk or came preinstalled on the system), then you cannot migrate it to >> new hardware and would need a new license for Vista. Only retail box >> versions of Vista can be moved to different hardware, OEM versions are >> locked to hardware they are first activated on. >> >> -- >> Best of Luck, >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> http://mvp.support.microsoft.com/ >> Windows help - www.rickrogers.org >> My thoughts http://rick-mvp.blogspot.com >> >> "Andrew" <Andrew@discussions.microsoft.com> wrote in message >> news:2DE32981-DA9A-415D-B5B2-685B264D32E9@microsoft.com... >>> I'm on Home Premium 64bit and installed on this computer. Then upgraded >>> the >>> CPU, RAM and replaced the motherboard. On the first install I activated >>> Windows and when I try to activate now it says my key is already in use. >>> Anyone know what I should do? >> > |
My System Specs![]() |
| | #7 (permalink) |
| | Re: Activating Windows Vista I tried this with XP Pro and ran into problems. I have a Dell and upgraded the mb, ram and cpu and the idiot in India, or wherever, gave me nothing but grief. Said I should call Dell to get a new number! On Wed, 16 May 2007 15:13:34 -0600, "Tim" <timfeld_at_hotmail.com> wrote: >Hmmmm...I think that if all Andrew did was to upgrade those three components >that would not equate to a different "box" and it would be legal for him to >use the same OEM license. When he phones in the activation he would only >need to explain what he upgraded and he should be activated without a >problem. But I'm not a EULA expert either... > >Tim > > >"Rick Rogers" <rick@mvps.org> wrote in message >news:OstYrV6lHHA.3736@TK2MSFTNGP03.phx.gbl... >> Hi Andrew, >> >> Start activation, choose the option to phone it in. If it doesn't do it >> through the automated system, get a representative on the line and explain >> what you did. >> >> By the by, if this copy of Vista was OEM (purchased as stand-alone OEM >> disk or came preinstalled on the system), then you cannot migrate it to >> new hardware and would need a new license for Vista. Only retail box >> versions of Vista can be moved to different hardware, OEM versions are >> locked to hardware they are first activated on. >> >> -- >> Best of Luck, >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> http://mvp.support.microsoft.com/ >> Windows help - www.rickrogers.org >> My thoughts http://rick-mvp.blogspot.com >> >> "Andrew" <Andrew@discussions.microsoft.com> wrote in message >> news:2DE32981-DA9A-415D-B5B2-685B264D32E9@microsoft.com... >>> I'm on Home Premium 64bit and installed on this computer. Then upgraded >>> the >>> CPU, RAM and replaced the motherboard. On the first install I activated >>> Windows and when I try to activate now it says my key is already in use. >>> Anyone know what I should do? >> |
My System Specs![]() |
| | #8 (permalink) |
| | Re: Activating Windows Vista I think XP OEM licenses really are tied to a motherboard, not a "system." "f/fgeorge" <ffgeorge@yourplace.com> wrote in message news 4kn431tkmg1t8t6pvvnetc6l96k29raoj@4ax.com...>I tried this with XP Pro and ran into problems. I have a Dell and > upgraded the mb, ram and cpu and the idiot in India, or wherever, gave > me nothing but grief. Said I should call Dell to get a new number! > > On Wed, 16 May 2007 15:13:34 -0600, "Tim" <timfeld_at_hotmail.com> > wrote: > >>Hmmmm...I think that if all Andrew did was to upgrade those three >>components >>that would not equate to a different "box" and it would be legal for him >>to >>use the same OEM license. When he phones in the activation he would only >>need to explain what he upgraded and he should be activated without a >>problem. But I'm not a EULA expert either... >> >>Tim >> >> >>"Rick Rogers" <rick@mvps.org> wrote in message >>news:OstYrV6lHHA.3736@TK2MSFTNGP03.phx.gbl... >>> Hi Andrew, >>> >>> Start activation, choose the option to phone it in. If it doesn't do it >>> through the automated system, get a representative on the line and >>> explain >>> what you did. >>> >>> By the by, if this copy of Vista was OEM (purchased as stand-alone OEM >>> disk or came preinstalled on the system), then you cannot migrate it to >>> new hardware and would need a new license for Vista. Only retail box >>> versions of Vista can be moved to different hardware, OEM versions are >>> locked to hardware they are first activated on. >>> >>> -- >>> Best of Luck, >>> >>> Rick Rogers, aka "Nutcase" - Microsoft MVP >>> http://mvp.support.microsoft.com/ >>> Windows help - www.rickrogers.org >>> My thoughts http://rick-mvp.blogspot.com >>> >>> "Andrew" <Andrew@discussions.microsoft.com> wrote in message >>> news:2DE32981-DA9A-415D-B5B2-685B264D32E9@microsoft.com... >>>> I'm on Home Premium 64bit and installed on this computer. Then >>>> upgraded >>>> the >>>> CPU, RAM and replaced the motherboard. On the first install I >>>> activated >>>> Windows and when I try to activate now it says my key is already in >>>> use. >>>> Anyone know what I should do? >>> > |
My System Specs![]() |
| | #9 (permalink) |
| | Re: Activating Windows Vista Looks like you are correct. I found this well-written article on InfoWorld: http://weblog.infoworld.com/gripelin...board_rep.html Of particular interest is this paragraph: "Fortunately, I was able to find a Microsoft official who was gracious enough to look into the reader's questions for me. "The rule is in place to protect the OEM, or in this specific case the System Builder, so that as computers are upgraded, the System Builder is not obligated (per the EULA) to support a version of Windows that may be on what is essentially a new PC," wrote Tom Moran, director of customer and partner experience for Microsoft Operations. "Generally, you may upgrade or replace all of the hardware components on your customer's computer and the end user may maintain the license for the original Microsoft OEM operating system software, with the exception of an upgrade or replacement of the motherboard. Upgrading the motherboard essentially results in a new computer, to which the original operating system software cannot be transferred. This is not the case if the motherboard is replaced (same make/model) due to a defect." Personally, as someone who has been building PCs for many years, I wasn't aware of this and I find this disturbing. Shouldn't "not enough RAM capacity on the motherboard to run Vista" be considered a "defect"? ;-) Tim "Michael A. Covington" <look@ai.uga.edu.for.address> wrote in message news:OjM5PeDmHHA.1244@TK2MSFTNGP04.phx.gbl... >I think XP OEM licenses really are tied to a motherboard, not a "system." > > "f/fgeorge" <ffgeorge@yourplace.com> wrote in message > news 4kn431tkmg1t8t6pvvnetc6l96k29raoj@4ax.com...>>I tried this with XP Pro and ran into problems. I have a Dell and >> upgraded the mb, ram and cpu and the idiot in India, or wherever, gave >> me nothing but grief. Said I should call Dell to get a new number! >> >> On Wed, 16 May 2007 15:13:34 -0600, "Tim" <timfeld_at_hotmail.com> >> wrote: >> >>>Hmmmm...I think that if all Andrew did was to upgrade those three >>>components >>>that would not equate to a different "box" and it would be legal for him >>>to >>>use the same OEM license. When he phones in the activation he would only >>>need to explain what he upgraded and he should be activated without a >>>problem. But I'm not a EULA expert either... >>> >>>Tim >>> >>> >>>"Rick Rogers" <rick@mvps.org> wrote in message >>>news:OstYrV6lHHA.3736@TK2MSFTNGP03.phx.gbl... >>>> Hi Andrew, >>>> >>>> Start activation, choose the option to phone it in. If it doesn't do it >>>> through the automated system, get a representative on the line and >>>> explain >>>> what you did. >>>> >>>> By the by, if this copy of Vista was OEM (purchased as stand-alone OEM >>>> disk or came preinstalled on the system), then you cannot migrate it to >>>> new hardware and would need a new license for Vista. Only retail box >>>> versions of Vista can be moved to different hardware, OEM versions are >>>> locked to hardware they are first activated on. >>>> >>>> -- >>>> Best of Luck, >>>> >>>> Rick Rogers, aka "Nutcase" - Microsoft MVP >>>> http://mvp.support.microsoft.com/ >>>> Windows help - www.rickrogers.org >>>> My thoughts http://rick-mvp.blogspot.com >>>> >>>> "Andrew" <Andrew@discussions.microsoft.com> wrote in message >>>> news:2DE32981-DA9A-415D-B5B2-685B264D32E9@microsoft.com... >>>>> I'm on Home Premium 64bit and installed on this computer. Then >>>>> upgraded >>>>> the >>>>> CPU, RAM and replaced the motherboard. On the first install I >>>>> activated >>>>> Windows and when I try to activate now it says my key is already in >>>>> use. >>>>> Anyone know what I should do? >>>> >> > > |
My System Specs![]() |
| | #10 (permalink) |
| | Re: Activating Windows Vista Yes it probably should, so do you think I should try using the automated phone line to activate anyway and just explain to a technician what I have done? "Tim" wrote: > Looks like you are correct. I found this well-written article on InfoWorld: > http://weblog.infoworld.com/gripelin...board_rep.html > > Of particular interest is this paragraph: > > "Fortunately, I was able to find a Microsoft official who was gracious > enough to look into the reader's questions for me. "The rule is in place to > protect the OEM, or in this specific case the System Builder, so that as > computers are upgraded, the System Builder is not obligated (per the EULA) > to support a version of Windows that may be on what is essentially a new > PC," wrote Tom Moran, director of customer and partner experience for > Microsoft Operations. "Generally, you may upgrade or replace all of the > hardware components on your customer's computer and the end user may > maintain the license for the original Microsoft OEM operating system > software, with the exception of an upgrade or replacement of the > motherboard. Upgrading the motherboard essentially results in a new > computer, to which the original operating system software cannot be > transferred. This is not the case if the motherboard is replaced (same > make/model) due to a defect." > > Personally, as someone who has been building PCs for many years, I wasn't > aware of this and I find this disturbing. > > Shouldn't "not enough RAM capacity on the motherboard to run Vista" be > considered a "defect"? ;-) > > Tim > > "Michael A. Covington" <look@ai.uga.edu.for.address> wrote in message > news:OjM5PeDmHHA.1244@TK2MSFTNGP04.phx.gbl... > >I think XP OEM licenses really are tied to a motherboard, not a "system." > > > > "f/fgeorge" <ffgeorge@yourplace.com> wrote in message > > news 4kn431tkmg1t8t6pvvnetc6l96k29raoj@4ax.com...> >>I tried this with XP Pro and ran into problems. I have a Dell and > >> upgraded the mb, ram and cpu and the idiot in India, or wherever, gave > >> me nothing but grief. Said I should call Dell to get a new number! > >> > >> On Wed, 16 May 2007 15:13:34 -0600, "Tim" <timfeld_at_hotmail.com> > >> wrote: > >> > >>>Hmmmm...I think that if all Andrew did was to upgrade those three > >>>components > >>>that would not equate to a different "box" and it would be legal for him > >>>to > >>>use the same OEM license. When he phones in the activation he would only > >>>need to explain what he upgraded and he should be activated without a > >>>problem. But I'm not a EULA expert either... > >>> > >>>Tim > >>> > >>> > >>>"Rick Rogers" <rick@mvps.org> wrote in message > >>>news:OstYrV6lHHA.3736@TK2MSFTNGP03.phx.gbl... > >>>> Hi Andrew, > >>>> > >>>> Start activation, choose the option to phone it in. If it doesn't do it > >>>> through the automated system, get a representative on the line and > >>>> explain > >>>> what you did. > >>>> > >>>> By the by, if this copy of Vista was OEM (purchased as stand-alone OEM > >>>> disk or came preinstalled on the system), then you cannot migrate it to > >>>> new hardware and would need a new license for Vista. Only retail box > >>>> versions of Vista can be moved to different hardware, OEM versions are > >>>> locked to hardware they are first activated on. > >>>> > >>>> -- > >>>> Best of Luck, > >>>> > >>>> Rick Rogers, aka "Nutcase" - Microsoft MVP > >>>> http://mvp.support.microsoft.com/ > >>>> Windows help - www.rickrogers.org > >>>> My thoughts http://rick-mvp.blogspot.com > >>>> > >>>> "Andrew" <Andrew@discussions.microsoft.com> wrote in message > >>>> news:2DE32981-DA9A-415D-B5B2-685B264D32E9@microsoft.com... > >>>>> I'm on Home Premium 64bit and installed on this computer. Then > >>>>> upgraded > >>>>> the > >>>>> CPU, RAM and replaced the motherboard. On the first install I > >>>>> activated > >>>>> Windows and when I try to activate now it says my key is already in > >>>>> use. > >>>>> Anyone know what I should do? > >>>> > >> > > > > > |
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