I called MS about the problem. I was so frustrated after calling DELL and
posting my Vista Ultimate backup nightmares all over the internet. I decided
to call the MS help line. I was willing to pay $59.00 of my hard earned
dollars to have someone figure this out for me.
That didn't work either. They connected me to someone named Ashish
(1057602498). He told me that MS does not support Vista Ultimate Complete PC
backup. However, he said that he would try to help me anyway. In order for
him to help me I had to move backup set from my C: drive back to my ext
backup HD (B: drive). This was going to take over 45 mins. I told him that I
would have to call him back, because I was not going to wait on the phone for
45 mins with nothing to do. He said okay and we disconnected.
The file finished moving over. I figured that before I called him back I
would try one more experiment. I did one more complete PC backup, so that I
could compare the two backup sets.
This is the part that you are NOT going to believe. When I compared the two
backup sets all the files were in different locations. My first backup set
had NO, that rights ZERO, files in the computer's name folder.
I rearranged all the files from the first backup set in the identical
pattern of that established by the second backup set. I rebooted the comptuer
and BANG, CRASH, BOOM... F8 -> repair system -> complete system restore... if
found the backup sets...
My new moot question is... why would MS Vista Ultimate put my very first
backup set into the wrong folders??? I mean none of them were in the right
places... and all I did was drag them (entirely in the thier folders) from
one drive to another... I never moved any of them individually...
Second moot question... MS told me that DELL signed an agreement with them
stating that they would provide all the technical support for the products
that they bought from them, aka Vista... so, why doesn't DELL provide
technical support or any support for Vista Ultimate backup and restore???
Isn't that breaking thier agreement??? Why doesn't either of these companies
offer support for this product??? or at least why are they telling me that
Love is very patient and kind, never jealous or envious, never boastful or
proud, never haughty or selfish or rude. 1 Corinthians 13:4 - 8, 13
"Peter Foldes" wrote:
> Multiposted and answered in other groups . Not to the OP's liking but given.
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
> "Lowered Expectations" <LoweredExpectations@xxxxxx> wrote in message news:382F85F5-97FA-4D64-9857-E1BC2D6515CE@xxxxxx
> >I was on RC1 and on Beta before that. Several days before the RC1 timeout I
> > did make the required set of backup disks, to save all my programs, images
> > and other records. The disks do have the data on them.
> > Last night I did the VHB (upgrade) clean install.
> > PROBLEM: I cannot run the backup disks.
> > "Windows was not able to find any backup sets on F:\."
> > Well, I sure can find backup on F:\. by looking at "computer", drive F,
> > where it contains disck one of "WindowsImageBackup". 4.3 gb of data on
> > that first disk.
> > Vista Home Basic's restore says it cannot find the data.
> > What is wrong? I've lost my virtual life if I can't regain my data.
> > I did everything just as they and it asked. No go. Am ruined if Vista's
> > paid version has locked me from by property.
> > Can anyone give me repair tips?
> > I can obtain and share screenshots of anything that might be of help in
> > diagnosis.
> > --
> > Hapless, nonproficient, long-time windows user.
> > Nothing ever seems to work out of the box as promised.
> > Vista continues the tradition of "expect another disappointment"