Performing an HP System Recovery in Windows Vista: http://h10025.www1.hp.com/ewfrf/wc/g...name=c00814731
Windows - Shell/User
I have issues that I would like your help with.
I purchased an HP Pavilion a1730n on ebay as "brand new sealed in box" but
as it turned out it had been used for approximately 4 days (judging by the
file dates). It came with the Windows Vista Home Premium operating system
installed on it. The previous owner had it password protected so I had to
reinstall the operating system to get access. I reinstalled Vista using the
disc labeled "Windows Anytime Upgrade" which is the only disc that came with
it. Everything seems to be working fine but the original bundled software
that was installed with the operating system is no longer there. I can see
all of it in the Windows.old folder under Program Files.
I want to restore/recover these programs, such as Adobe Acrobat Reader,
Realtek, Roxio, etc. but I can not. I tried to recover them by selecting
'Start' and then 'All Programs' but the 'PC Help & Tools' option which
activates the Recovery Manager does not appear as it should. When I tried to
use the 'Help and Support' option under the 'Start' menu nothing comes up
for the topic "PC Help & Tools" or for the topic "Recovery Manager" which
seems strange to me. I did a search for "PC Help & Tools" at the search
prompt under the 'Start' menu and found its' folder under Windows.old. I
clicked on the Recovery Manager Shortcut in the folder to try to open it but
get the following error message:
"C:\Windows\SMINST\Restore7.exe The Specified path does not exist. Check
the path, and try again."
I also tried starting the recovery from powerup using the <F11=System
Recovery> function key but the system just ignores it. This key was
recognized before I reinstalled the operating system. The <ESC=Boot Menu> and
<F10=Setup> keys still work fine at the startup screen. All I did was
reintstall the operating system using the install disc and instruction and
now the Recovery Manager no longer works. How do I fix it?
Another option that might be even better(?) could be to restore the files
from the Windows.old folder because they are the original Vista operating
system files and programs but I do not know how to do it without also
restoring the old password which I do not know what it is [hence the original
problem]. Can anyone tell me what I should delete, change or modify before
restoring the Windows.old folder so that the old password is not used again?
Also, out of curiousity, my system shows 260 GB free of 291 GB on drive C:
and 904 MB free of 6.25 GB on the Recovery (D
partition which totals to
297.25 GB of total disc space. The harddrive is a 320 GB harddrive, what
happened to the other 22.75 GB of harddrive space?
Thanks for any help that you guys may be able to provide, it will be much