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license manager msg "Failed to open TCP port # in license"How to c

  1. #1


    Marian M. Guest

    license manager msg "Failed to open TCP port # in license"How to c

    I'm getting the above message whenever I try to start lmgrd.exe for ArcGIS
    (have the latest lmgrd.exe available for Vista 64-bit Xeon). The TCP port
    listed in the license file is 27004.

    This started after I tried to start the campus VPN network this last week,
    which I now know is not set up for 64-bit machines. The result was lmgrd just
    not loading and no access to the internet (no SSH). The latter I fixed with a
    suggestion from MS discussion group 'Windows Vista Networking and Sharing'
    (typed 'netsh winsock reset' at dos prompt as administrator).

    I don't know what to do about the former.

    What can I do to find out what happened to TCP port 27004? Or, can I just
    change the TCP port referred to in the license file? How do I tell what TCP
    ports are available?

    Any help would be greatly appreciated.

      My System SpecsSystem Spec

  2. #2


    Andrew McLaren Guest

    Re: license manager msg "Failed to open TCP port # in license"How to c

    "Marian M." <MarianM@discussions.microsoft.com> wrote ...
    > I'm getting the above message whenever I try to start lmgrd.exe for ArcGIS
    > (have the latest lmgrd.exe available for Vista 64-bit Xeon). The TCP port
    > listed in the license file is 27004.
    >
    > This started after I tried to start the campus VPN network this last week,
    > which I now know is not set up for 64-bit machines. The result was lmgrd
    > just
    > not loading and no access to the internet (no SSH). The latter I fixed
    > with a
    > suggestion from MS discussion group 'Windows Vista Networking and Sharing'
    > (typed 'netsh winsock reset' at dos prompt as administrator).
    >
    > I don't know what to do about the former.
    >
    > What can I do to find out what happened to TCP port 27004? Or, can I just
    > change the TCP port referred to in the license file? How do I tell what
    > TCP
    > ports are available?



    Hi Marian,

    It sounds like you'll need to open a port in the Windows Firewall, for
    LMgrd.exe to use (and possibly for ArcGIS, as well).

    The "netsh winsock reset" has probably wiped out any firewall exceptions
    which were active beforehand. You probably had port 27004 open, before; and
    now that port is closed again.

    ESRI have a KnowledgeBase article explaining how to configure the Windows
    Firewall on XP for ArcGIS and FlexLM:
    http://support.esri.com/index.cfm?fa...leShow&d=26134
    The procedure for Vista is pretty much the same. Note, you'll need to run
    Control Panel as Administrator.

    I hope you're running ArcGIS 9.2 - see this ESRI article:
    http://support.esri.com/index.cfm?fa...leShow&d=31074

    By the way, it's often considered poor form to post to multiple newsgroups.
    I guess you're in a hurry for an answer. But maybe try one group at a time,
    if you don't get an answer after a reasonable period then try the next
    group. This is the usual "netiquette" for newsgroups.

    Hope it helps,
    --
    Andrew McLaren
    amclar (at) optusnet dot com dot au



      My System SpecsSystem Spec


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