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Vista - Trial Edition showing after purchasing/installing Office 2007?

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Old 08-06-2007   #11 (permalink)
Soulsonsix


 
 

Re: Trial Edition showing after purchasing/installing Office 2007?

Thanks for your response, thecreator. Very helpful info. I've double
checked my purchase and had mistakenly used the wrong term to describe it.
It's actually the full version, not an upgrade. I appreciate the insight,
though!
--
Thank you,

W.


"thecreator" wrote:

> Hi W,
>
> You need to return the upgrade product and explain the situation as to
> why you are returning it, or live with the idea it may cease to function.
>
> An Upgrade is for users who have already purchased the full version of
> any product and want to always run the latest version. The upgrade ahould
> uninstall the current version automatically and install the upgrade
> automatically.
>
> You have the Trial version installed. The Trial version does not qualify
> for Upgrade status. You must already own the product. (paid for it)
>
> The Trial version must be manually uninstalled, before installing the
> paid version.
>
>
> --
> thecreator
>
>
>
> "Soulsonsix" <Soulsonsix@discussions.microsoft.com> wrote in message
> news:97FBF2E3-F7B3-454B-9F00-8CE7B6DEFD81@microsoft.com...
> > Hello. I'm a relative newcomer to the internet, and wanted to ask about
> > my
> > software identification. I have (recently purchased, just this week) a
> > computer with Vista already installed, and after buying the Student and
> > Home
> > edition upgrade online, my programs (Word and Excel, at least) still open
> > with 'trial edition' in the title. Is this because I'm still within the
> > trial period? Will it automatically convert after the trial period, or
> > can I
> > make it change before then?
> > --
> > Thank you,
> >
> > W.

>
>
>


My System SpecsSystem Spec
Old 08-06-2007   #12 (permalink)
John Barnes


 
 

Re: Trial Edition showing after purchasing/installing Office 2007?

I would then follow the suggestion to uninstall the combination trial and
full version combo and reinstall, or just uninstall the ones showing trial
and do a custom reinstall of only those programs. Good luck and the other
group is a good suggestion also.


"Soulsonsix" <Soulsonsix@discussions.microsoft.com> wrote in message
news:C66B9842-C163-4AF7-9B72-361A5906AB0C@microsoft.com...
> Thanks, John; that's a great suggestion. I'm double checking as I type,
> and
> yes, I've purchased a full version of Office 2007. Excuse me for
> identifying
> it as an upgrade. Richard pointed out that I should check out the Office
> threads, since this appears to be more of an issue with that product. I
> appreciate your response, though!
> --
> Thank you,
>
> W.
>
>
> "John Barnes" wrote:
>
>> As Richard pointed out, you have to buy the FULL version of Office, not
>> the
>> upgrade. The trial is NOT a qualifying product for upgrade versions. If
>> you look on the web you can find a cheap oem version of an older version
>> of
>> Word which you could install and qualify for the upgrade.
>>
>> "Soulsonsix" <Soulsonsix@discussions.microsoft.com> wrote in message
>> news:1BC7DABB-0425-43C9-BDD7-262373894F4C@microsoft.com...
>> > Richard,
>> >
>> > Thanks for your response. I hoped my explanation wouldn't be too
>> > convoluted, but I may not have been clear enough.
>> >
>> > I did purchase the upgrade as mentioned, online. I recieved a notice
>> > indicating the purchase was complete, too. So, should I be concerned
>> > that
>> > the programs still show as "(Trial)"? Do I need to reload them,
>> > somehow?
>> > Or, is this due to the trial period still having sway over my purchase
>> > transaction? I know that sounds ludicrous - it just shows that I'm a
>> > novice.
>> > :-)
>> > --
>> > Thank you,
>> >
>> > W.
>> >
>> >
>> > "Richard G. Harper" wrote:
>> >
>> >> The computer probably came with only a trial version of Office
>> >> installed
>> >> and
>> >> you'll need to purchase a full version - or a license for the version
>> >> you
>> >> have - before the trial period expires. Vista does not come with
>> >> Office
>> >> and
>> >> no version of Windows has ever come with Office, though many computer
>> >> manufacturers have "bundled" either free or trial copies of Office or
>> >> Works
>> >> with their computers.
>> >>
>> >> --
>> >> Richard G. Harper [MVP Shell/User] rgharper@gmail.com
>> >> * NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
>> >> * PLEASE post all messages and replies in the newsgroups
>> >> * The Website - http://rgharper.mvps.org/
>> >> * HELP us help YOU ... http://www.dts-l.org/goodpost.htm
>> >>
>> >>
>> >> "Soulsonsix" <Soulsonsix@discussions.microsoft.com> wrote in message
>> >> news:97FBF2E3-F7B3-454B-9F00-8CE7B6DEFD81@microsoft.com...
>> >> > Hello. I'm a relative newcomer to the internet, and wanted to ask
>> >> > about
>> >> > my
>> >> > software identification. I have (recently purchased, just this
>> >> > week) a
>> >> > computer with Vista already installed, and after buying the Student
>> >> > and
>> >> > Home
>> >> > edition upgrade online, my programs (Word and Excel, at least) still
>> >> > open
>> >> > with 'trial edition' in the title. Is this because I'm still within
>> >> > the
>> >> > trial period? Will it automatically convert after the trial period,
>> >> > or
>> >> > can I
>> >> > make it change before then?
>> >> > --
>> >> > Thank you,
>> >> >
>> >> > W.
>> >>
>> >>

>>
>>


My System SpecsSystem Spec
Old 08-06-2007   #13 (permalink)
Nepatsfan


 
 

Re: Trial Edition showing after purchasing/installing Office 2007?

Sorry, I've never purchased software directly from Microsoft so
I can't add much beyond the advice you've already received.
What I can pass along is that you should be eligible for 90
days of free support from Microsoft. Here's a link that you may
find helpful if you're in the US.

Microsoft Home and Student 2007
http://support.microsoft.com/oas/def...2&gprid=422226

Good luck

Nepatsfan

In news:79BF0912-7918-442C-BA4D-FFD57AE6A4C6@microsoft.com,
Soulsonsix <Soulsonsix@discussions.microsoft.com> wrote:
> Thanks for the info, Nepatsfan; it's very helpful to my
> understanding. I bought the Office software through the
> Microsoft
> site. I think I've used the wrong terms to describe my
> purchase,
> 'upgrade' instead of 'full edition'.
>
> Can you add any more info about the online purchase process?
>
>> In news:97FBF2E3-F7B3-454B-9F00-8CE7B6DEFD81@microsoft.com,
>> Soulsonsix <Soulsonsix@discussions.microsoft.com> wrote:
>>> Hello. I'm a relative newcomer to the internet, and wanted
>>> to ask
>>> about my software identification. I have (recently
>>> purchased, just
>>> this week) a computer with Vista already installed, and
>>> after
>>> buying
>>> the Student and Home edition upgrade online, my programs
>>> (Word and
>>> Excel, at least) still open with 'trial edition' in the
>>> title. Is
>>> this because I'm still within the trial period? Will it
>>> automatically convert after the trial period, or can I make
>>> it change
>>> before then?

>>
>> Where online did you buy the Home and Student edition?
>>
>> Microsoft Office Home and Student 2007 is not an upgrade. It
>> consists of the full versions of 4 office programs, Word,
>> Excel, PowerPoint and OneNote. It is a boxed product which
>> can
>> be purchased at a number of retail outlets. If you purchased
>> it
>> from an online vendor they would need to ship you the
>> product.
>> Once you receive the product, you should uninstall the trial
>> version of Office before installing Office Home and Student.
>>
>> Good luck
>>
>> Nepatsfan





My System SpecsSystem Spec
Old 08-06-2007   #14 (permalink)
Soulsonsix


 
 

Re: Trial Edition showing after purchasing/installing Office 2007?

Well, you've been very helpful. As info, I just completed the conversion,
successfully. It was pretty straightforward; I think I just overlooked a
step. I should have selected 'Convert" when given the option.
--
Thank you,

W.


"Nepatsfan" wrote:

> Sorry, I've never purchased software directly from Microsoft so
> I can't add much beyond the advice you've already received.
> What I can pass along is that you should be eligible for 90
> days of free support from Microsoft. Here's a link that you may
> find helpful if you're in the US.
>
> Microsoft Home and Student 2007
> http://support.microsoft.com/oas/def...2&gprid=422226
>
> Good luck
>
> Nepatsfan
>
> In news:79BF0912-7918-442C-BA4D-FFD57AE6A4C6@microsoft.com,
> Soulsonsix <Soulsonsix@discussions.microsoft.com> wrote:
> > Thanks for the info, Nepatsfan; it's very helpful to my
> > understanding. I bought the Office software through the
> > Microsoft
> > site. I think I've used the wrong terms to describe my
> > purchase,
> > 'upgrade' instead of 'full edition'.
> >
> > Can you add any more info about the online purchase process?
> >
> >> In news:97FBF2E3-F7B3-454B-9F00-8CE7B6DEFD81@microsoft.com,
> >> Soulsonsix <Soulsonsix@discussions.microsoft.com> wrote:
> >>> Hello. I'm a relative newcomer to the internet, and wanted
> >>> to ask
> >>> about my software identification. I have (recently
> >>> purchased, just
> >>> this week) a computer with Vista already installed, and
> >>> after
> >>> buying
> >>> the Student and Home edition upgrade online, my programs
> >>> (Word and
> >>> Excel, at least) still open with 'trial edition' in the
> >>> title. Is
> >>> this because I'm still within the trial period? Will it
> >>> automatically convert after the trial period, or can I make
> >>> it change
> >>> before then?
> >>
> >> Where online did you buy the Home and Student edition?
> >>
> >> Microsoft Office Home and Student 2007 is not an upgrade. It
> >> consists of the full versions of 4 office programs, Word,
> >> Excel, PowerPoint and OneNote. It is a boxed product which
> >> can
> >> be purchased at a number of retail outlets. If you purchased
> >> it
> >> from an online vendor they would need to ship you the
> >> product.
> >> Once you receive the product, you should uninstall the trial
> >> version of Office before installing Office Home and Student.
> >>
> >> Good luck
> >>
> >> Nepatsfan

>
>
>
>
>

My System SpecsSystem Spec
Old 08-06-2007   #15 (permalink)
Nepatsfan


 
 

Re: Trial Edition showing after purchasing/installing Office 2007?

You're welcome. Thanks for taking the time to let us know you
were able to get Office installed.

Nepatsfan

In news:369696A2-0738-46E9-807A-71F8D63EDB12@microsoft.com,
Soulsonsix <Soulsonsix@discussions.microsoft.com> wrote:
> Well, you've been very helpful. As info, I just completed
> the
> conversion, successfully. It was pretty straightforward; I
> think I
> just overlooked a step. I should have selected 'Convert"
> when given
> the option.
>
>> Sorry, I've never purchased software directly from Microsoft
>> so
>> I can't add much beyond the advice you've already received.
>> What I can pass along is that you should be eligible for 90
>> days of free support from Microsoft. Here's a link that you
>> may
>> find helpful if you're in the US.
>>
>> Microsoft Home and Student 2007
>> http://support.microsoft.com/oas/def...2&gprid=422226
>>
>> Good luck
>>
>> Nepatsfan
>>
>> In news:79BF0912-7918-442C-BA4D-FFD57AE6A4C6@microsoft.com,
>> Soulsonsix <Soulsonsix@discussions.microsoft.com> wrote:
>>> Thanks for the info, Nepatsfan; it's very helpful to my
>>> understanding. I bought the Office software through the
>>> Microsoft
>>> site. I think I've used the wrong terms to describe my
>>> purchase,
>>> 'upgrade' instead of 'full edition'.
>>>
>>> Can you add any more info about the online purchase
>>> process?
>>>
>>>> In
>>>> news:97FBF2E3-F7B3-454B-9F00-8CE7B6DEFD81@microsoft.com,
>>>> Soulsonsix <Soulsonsix@discussions.microsoft.com> wrote:
>>>>> Hello. I'm a relative newcomer to the internet, and
>>>>> wanted
>>>>> to ask
>>>>> about my software identification. I have (recently
>>>>> purchased, just
>>>>> this week) a computer with Vista already installed, and
>>>>> after
>>>>> buying
>>>>> the Student and Home edition upgrade online, my programs
>>>>> (Word and
>>>>> Excel, at least) still open with 'trial edition' in the
>>>>> title. Is
>>>>> this because I'm still within the trial period? Will it
>>>>> automatically convert after the trial period, or can I
>>>>> make
>>>>> it change
>>>>> before then?
>>>>
>>>> Where online did you buy the Home and Student edition?
>>>>
>>>> Microsoft Office Home and Student 2007 is not an upgrade.
>>>> It
>>>> consists of the full versions of 4 office programs, Word,
>>>> Excel, PowerPoint and OneNote. It is a boxed product which
>>>> can
>>>> be purchased at a number of retail outlets. If you
>>>> purchased
>>>> it
>>>> from an online vendor they would need to ship you the
>>>> product.
>>>> Once you receive the product, you should uninstall the
>>>> trial
>>>> version of Office before installing Office Home and
>>>> Student.
>>>>
>>>> Good luck
>>>>
>>>> Nepatsfan




My System SpecsSystem Spec
Old 08-07-2007   #16 (permalink)
cquirke (MVP Windows shell/user)


 
 

Re: Trial Edition showing after purchasing/installing Office 2007?

On Sat, 4 Aug 2007 20:25:03 -0400, "Nepatsfan" wrote:
>Soulsonsix <Soulsonsix@discussions.microsoft.com> wrote:


>> I have (recently purchased a computer with Vista
>> already installed, and after buying the Student and
>> Home edition upgrade online, my programs
>> (Word and Excel, at least) still open with 'trial edition'
>> in the title. Is this because I'm still within the trial period?


Sounds odd. Did the PC have MS Office on it already?

AFAIK, Student and Teacher isn't an upgrade, it's a full product that
is licensed for restricted (i.e. educational) use.

As your PC came with Vista, it would most likely have shipped with MS
Office 2007, rather than MS Office 2003, if MS Office was there.

Was your Student and Teacher version 2003 or 2007?

>Where online did you buy the Home and Student edition?


Online? Missed that bit - OK.

>Microsoft Office Home and Student 2007 is not an upgrade. It
>consists of the full versions of 4 office programs, Word,
>Excel, PowerPoint and OneNote. It is a boxed product which can
>be purchased at a number of retail outlets. If you purchased it
>from an online vendor they would need to ship you the product.


Also, OEM (e.g. pre-installed with new PCs) MS Office 2007 tends to be
the full Pro edition but with any parts not within your license in
"trial" mode (i.e. time-bombed).

OEM editrions are:
- Basic; Word, Excel, fluff
- Small Business Edition; Basic + Publisher, ?PowerPoint
- Pro; SBE + Access

So for example if you had SBE, you'd have Access as if you had Pro,
but Access would be in Trial mode.

Still, I can't see why Word and Excel would be in Trial mode...
unless... hey, did you activate the installation? If you don't
activate it, then it will run for a limited period before lapsing into
ransom mode, i.e. "reduced functionality" where it works as a set of
viewers, allowing no edits or saves.

>Once you receive the product, you should uninstall the trial
>version of Office before installing Office Home and Student.


Ick.



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