Windows Vista Forums

Install Freezes at last step

  1. #1


    kxcntry99 Guest

    Install Freezes at last step

    Hello All,

    I am really hoping you can help me with this one....

    I have a new computer I have built with the following components
    Intel 3.0 gig
    1 gig ddr2
    512 Geforce 7300GT
    160 SATA HD

    When I built it I bought a copy of win XP pro with a Vista express upgrade.
    XP installed correctly but the upgrade has been giving me lots of trouble. It
    should be noted that I received and OEM verision of Vista Business with my
    express upgrade.



    When I go thru the install I wish to do an upgrade, not a full install. I
    enter the product key and the install works fine thru the final step,
    "Completing Installation". During this step I get to 53% complete when I get
    an error from C++ about "oobe" I do not have the exact error but I can get it
    if more specifics are needed. Once I get this error I am told that the
    install failed and that it is reverting to XP.

    Thinking it was a component issue I tried putting it on another computer I
    have. On this second computer I have tried both an upgrade and a full
    install, I have removed all extra perriferals (zip disk, RAID card,
    Soundcard) to bring it to a bland system. Either way I do the install
    (upgrade or full) I get all the way thru to the last step again when it
    freezes. I know that the install does some checks and that this last step can
    take a long time so I have left it frozen overnight. I come back the next
    morning and again I am told that the install failed and that XP has been
    restored.

    Ideas anyone?

      My System SpecsSystem Spec

  2. #2


    Rick Rogers Guest

    Re: Install Freezes at last step

    Hi,

    Have you cleaned the disk?

    --
    Best of Luck,

    Rick Rogers, aka "Nutcase" - Microsoft MVP
    http://mvp.support.microsoft.com/
    Windows help - www.rickrogers.org
    My thoughts http://rick-mvp.blogspot.com

    "kxcntry99" <kxcntry99@discussions.microsoft.com> wrote in message
    news:B95A3985-F25D-4D18-B7D5-9E01A2256FF3@microsoft.com...
    > Hello All,
    >
    > I am really hoping you can help me with this one....
    >
    > I have a new computer I have built with the following components
    > Intel 3.0 gig
    > 1 gig ddr2
    > 512 Geforce 7300GT
    > 160 SATA HD
    >
    > When I built it I bought a copy of win XP pro with a Vista express
    > upgrade.
    > XP installed correctly but the upgrade has been giving me lots of trouble.
    > It
    > should be noted that I received and OEM verision of Vista Business with my
    > express upgrade.
    >
    > When I go thru the install I wish to do an upgrade, not a full install. I
    > enter the product key and the install works fine thru the final step,
    > "Completing Installation". During this step I get to 53% complete when I
    > get
    > an error from C++ about "oobe" I do not have the exact error but I can get
    > it
    > if more specifics are needed. Once I get this error I am told that the
    > install failed and that it is reverting to XP.
    >
    > Thinking it was a component issue I tried putting it on another computer I
    > have. On this second computer I have tried both an upgrade and a full
    > install, I have removed all extra perriferals (zip disk, RAID card,
    > Soundcard) to bring it to a bland system. Either way I do the install
    > (upgrade or full) I get all the way thru to the last step again when it
    > freezes. I know that the install does some checks and that this last step
    > can
    > take a long time so I have left it frozen overnight. I come back the next
    > morning and again I am told that the install failed and that XP has been
    > restored.
    >
    > Ideas anyone?



      My System SpecsSystem Spec

  3. #3


    stevenazyp Guest

    Re: Install Freezes at last step

    I get the same type error. I finally am using my upgrade to Vista Home
    Premium. I go through all the steps and get to "completing install" at 56%,
    then it sticks. I waited it out this time, and got a runtime error, clicked
    OK, then my screen went black for about 30 secs with a white mouse cursor,
    then a restart with the message so fast about reverting that I couldn't
    choose (or read) the other option, and now I'm back to XP again. This whole
    process takes about 2 1/2 to 3 hours, so it's pretty frustrating hanging on
    the final step.

    Any suggestions other than clean the disk??

    Thanks,

    Steve

    "Rick Rogers" wrote:

    > Hi,
    >
    > Have you cleaned the disk?
    >
    > --
    > Best of Luck,
    >
    > Rick Rogers, aka "Nutcase" - Microsoft MVP
    > http://mvp.support.microsoft.com/
    > Windows help - www.rickrogers.org
    > My thoughts http://rick-mvp.blogspot.com
    >
    > "kxcntry99" <kxcntry99@discussions.microsoft.com> wrote in message
    > news:B95A3985-F25D-4D18-B7D5-9E01A2256FF3@microsoft.com...
    > > Hello All,
    > >
    > > I am really hoping you can help me with this one....
    > >
    > > I have a new computer I have built with the following components
    > > Intel 3.0 gig
    > > 1 gig ddr2
    > > 512 Geforce 7300GT
    > > 160 SATA HD
    > >
    > > When I built it I bought a copy of win XP pro with a Vista express
    > > upgrade.
    > > XP installed correctly but the upgrade has been giving me lots of trouble.
    > > It
    > > should be noted that I received and OEM verision of Vista Business with my
    > > express upgrade.
    > >
    > > When I go thru the install I wish to do an upgrade, not a full install. I
    > > enter the product key and the install works fine thru the final step,
    > > "Completing Installation". During this step I get to 53% complete when I
    > > get
    > > an error from C++ about "oobe" I do not have the exact error but I can get
    > > it
    > > if more specifics are needed. Once I get this error I am told that the
    > > install failed and that it is reverting to XP.
    > >
    > > Thinking it was a component issue I tried putting it on another computer I
    > > have. On this second computer I have tried both an upgrade and a full
    > > install, I have removed all extra perriferals (zip disk, RAID card,
    > > Soundcard) to bring it to a bland system. Either way I do the install
    > > (upgrade or full) I get all the way thru to the last step again when it
    > > freezes. I know that the install does some checks and that this last step
    > > can
    > > take a long time so I have left it frozen overnight. I come back the next
    > > morning and again I am told that the install failed and that XP has been
    > > restored.
    > >
    > > Ideas anyone?

    >
    >


      My System SpecsSystem Spec

  4. #4


    Rick Rogers Guest

    Re: Install Freezes at last step

    Hi,

    It may be currently installed video drivers, antivirus software, or
    something else - difficult to tell with an upgrade. Uninstalling video
    support software and reverting to a standard VGA driver, and completely
    removing any installed antivirus software can often help.

    --
    Best of Luck,

    Rick Rogers, aka "Nutcase" - Microsoft MVP
    http://mvp.support.microsoft.com/
    Windows help - www.rickrogers.org
    My thoughts http://rick-mvp.blogspot.com

    "stevenazyp" <stevenazyp@discussions.microsoft.com> wrote in message
    news:01FA3D47-890F-4485-BD69-0018E01E0F56@microsoft.com...
    >I get the same type error. I finally am using my upgrade to Vista Home
    > Premium. I go through all the steps and get to "completing install" at
    > 56%,
    > then it sticks. I waited it out this time, and got a runtime error,
    > clicked
    > OK, then my screen went black for about 30 secs with a white mouse cursor,
    > then a restart with the message so fast about reverting that I couldn't
    > choose (or read) the other option, and now I'm back to XP again. This
    > whole
    > process takes about 2 1/2 to 3 hours, so it's pretty frustrating hanging
    > on
    > the final step.
    >
    > Any suggestions other than clean the disk??
    >
    > Thanks,
    >
    > Steve
    >
    > "Rick Rogers" wrote:
    >
    >> Hi,
    >>
    >> Have you cleaned the disk?
    >>
    >> --
    >> Best of Luck,
    >>
    >> Rick Rogers, aka "Nutcase" - Microsoft MVP
    >> http://mvp.support.microsoft.com/
    >> Windows help - www.rickrogers.org
    >> My thoughts http://rick-mvp.blogspot.com
    >>
    >> "kxcntry99" <kxcntry99@discussions.microsoft.com> wrote in message
    >> news:B95A3985-F25D-4D18-B7D5-9E01A2256FF3@microsoft.com...
    >> > Hello All,
    >> >
    >> > I am really hoping you can help me with this one....
    >> >
    >> > I have a new computer I have built with the following components
    >> > Intel 3.0 gig
    >> > 1 gig ddr2
    >> > 512 Geforce 7300GT
    >> > 160 SATA HD
    >> >
    >> > When I built it I bought a copy of win XP pro with a Vista express
    >> > upgrade.
    >> > XP installed correctly but the upgrade has been giving me lots of
    >> > trouble.
    >> > It
    >> > should be noted that I received and OEM verision of Vista Business with
    >> > my
    >> > express upgrade.
    >> >
    >> > When I go thru the install I wish to do an upgrade, not a full install.
    >> > I
    >> > enter the product key and the install works fine thru the final step,
    >> > "Completing Installation". During this step I get to 53% complete when
    >> > I
    >> > get
    >> > an error from C++ about "oobe" I do not have the exact error but I can
    >> > get
    >> > it
    >> > if more specifics are needed. Once I get this error I am told that the
    >> > install failed and that it is reverting to XP.
    >> >
    >> > Thinking it was a component issue I tried putting it on another
    >> > computer I
    >> > have. On this second computer I have tried both an upgrade and a full
    >> > install, I have removed all extra perriferals (zip disk, RAID card,
    >> > Soundcard) to bring it to a bland system. Either way I do the install
    >> > (upgrade or full) I get all the way thru to the last step again when it
    >> > freezes. I know that the install does some checks and that this last
    >> > step
    >> > can
    >> > take a long time so I have left it frozen overnight. I come back the
    >> > next
    >> > morning and again I am told that the install failed and that XP has
    >> > been
    >> > restored.
    >> >
    >> > Ideas anyone?

    >>
    >>



      My System SpecsSystem Spec

  5. #5


    kxcntry99 Guest

    Re: Install Freezes at last step

    Thanks for the tip Rick but I get the same result on two different clean
    DVD's. Since there is nothing else in the computer than a PCI Express vid
    card I am thinking there is something with the drivers there. I have already
    uninstalled the Anti virus software.

    I have read some about making an "F6 boot disk" using the vista drivers for
    the vid card. I suppose i will try making this disk as well as removing any
    of the video card support software.

    Where could I find specific details about making an F6 boot disk with the
    drivers I need?

    "Rick Rogers" wrote:

    > Hi,
    >
    > It may be currently installed video drivers, antivirus software, or
    > something else - difficult to tell with an upgrade. Uninstalling video
    > support software and reverting to a standard VGA driver, and completely
    > removing any installed antivirus software can often help.
    >
    > --
    > Best of Luck,
    >
    > Rick Rogers, aka "Nutcase" - Microsoft MVP
    > http://mvp.support.microsoft.com/
    > Windows help - www.rickrogers.org
    > My thoughts http://rick-mvp.blogspot.com
    >
    > "stevenazyp" <stevenazyp@discussions.microsoft.com> wrote in message
    > news:01FA3D47-890F-4485-BD69-0018E01E0F56@microsoft.com...
    > >I get the same type error. I finally am using my upgrade to Vista Home
    > > Premium. I go through all the steps and get to "completing install" at
    > > 56%,
    > > then it sticks. I waited it out this time, and got a runtime error,
    > > clicked
    > > OK, then my screen went black for about 30 secs with a white mouse cursor,
    > > then a restart with the message so fast about reverting that I couldn't
    > > choose (or read) the other option, and now I'm back to XP again. This
    > > whole
    > > process takes about 2 1/2 to 3 hours, so it's pretty frustrating hanging
    > > on
    > > the final step.
    > >
    > > Any suggestions other than clean the disk??
    > >
    > > Thanks,
    > >
    > > Steve
    > >
    > > "Rick Rogers" wrote:
    > >
    > >> Hi,
    > >>
    > >> Have you cleaned the disk?
    > >>
    > >> --
    > >> Best of Luck,
    > >>
    > >> Rick Rogers, aka "Nutcase" - Microsoft MVP
    > >> http://mvp.support.microsoft.com/
    > >> Windows help - www.rickrogers.org
    > >> My thoughts http://rick-mvp.blogspot.com
    > >>
    > >> "kxcntry99" <kxcntry99@discussions.microsoft.com> wrote in message
    > >> news:B95A3985-F25D-4D18-B7D5-9E01A2256FF3@microsoft.com...
    > >> > Hello All,
    > >> >
    > >> > I am really hoping you can help me with this one....
    > >> >
    > >> > I have a new computer I have built with the following components
    > >> > Intel 3.0 gig
    > >> > 1 gig ddr2
    > >> > 512 Geforce 7300GT
    > >> > 160 SATA HD
    > >> >
    > >> > When I built it I bought a copy of win XP pro with a Vista express
    > >> > upgrade.
    > >> > XP installed correctly but the upgrade has been giving me lots of
    > >> > trouble.
    > >> > It
    > >> > should be noted that I received and OEM verision of Vista Business with
    > >> > my
    > >> > express upgrade.
    > >> >
    > >> > When I go thru the install I wish to do an upgrade, not a full install.
    > >> > I
    > >> > enter the product key and the install works fine thru the final step,
    > >> > "Completing Installation". During this step I get to 53% complete when
    > >> > I
    > >> > get
    > >> > an error from C++ about "oobe" I do not have the exact error but I can
    > >> > get
    > >> > it
    > >> > if more specifics are needed. Once I get this error I am told that the
    > >> > install failed and that it is reverting to XP.
    > >> >
    > >> > Thinking it was a component issue I tried putting it on another
    > >> > computer I
    > >> > have. On this second computer I have tried both an upgrade and a full
    > >> > install, I have removed all extra perriferals (zip disk, RAID card,
    > >> > Soundcard) to bring it to a bland system. Either way I do the install
    > >> > (upgrade or full) I get all the way thru to the last step again when it
    > >> > freezes. I know that the install does some checks and that this last
    > >> > step
    > >> > can
    > >> > take a long time so I have left it frozen overnight. I come back the
    > >> > next
    > >> > morning and again I am told that the install failed and that XP has
    > >> > been
    > >> > restored.
    > >> >
    > >> > Ideas anyone?
    > >>
    > >>

    >
    >


      My System SpecsSystem Spec

Install Freezes at last step

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