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| | #1 (permalink) |
| Guest | Install Freezes at last step Hello All, I am really hoping you can help me with this one.... I have a new computer I have built with the following components Intel 3.0 gig 1 gig ddr2 512 Geforce 7300GT 160 SATA HD When I built it I bought a copy of win XP pro with a Vista express upgrade. XP installed correctly but the upgrade has been giving me lots of trouble. It should be noted that I received and OEM verision of Vista Business with my express upgrade. When I go thru the install I wish to do an upgrade, not a full install. I enter the product key and the install works fine thru the final step, "Completing Installation". During this step I get to 53% complete when I get an error from C++ about "oobe" I do not have the exact error but I can get it if more specifics are needed. Once I get this error I am told that the install failed and that it is reverting to XP. Thinking it was a component issue I tried putting it on another computer I have. On this second computer I have tried both an upgrade and a full install, I have removed all extra perriferals (zip disk, RAID card, Soundcard) to bring it to a bland system. Either way I do the install (upgrade or full) I get all the way thru to the last step again when it freezes. I know that the install does some checks and that this last step can take a long time so I have left it frozen overnight. I come back the next morning and again I am told that the install failed and that XP has been restored. Ideas anyone? |
My System Specs![]() |
| | #2 (permalink) |
| Guest | Re: Install Freezes at last step Hi, Have you cleaned the disk? -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "kxcntry99" <kxcntry99@discussions.microsoft.com> wrote in message news:B95A3985-F25D-4D18-B7D5-9E01A2256FF3@microsoft.com... > Hello All, > > I am really hoping you can help me with this one.... > > I have a new computer I have built with the following components > Intel 3.0 gig > 1 gig ddr2 > 512 Geforce 7300GT > 160 SATA HD > > When I built it I bought a copy of win XP pro with a Vista express > upgrade. > XP installed correctly but the upgrade has been giving me lots of trouble. > It > should be noted that I received and OEM verision of Vista Business with my > express upgrade. > > When I go thru the install I wish to do an upgrade, not a full install. I > enter the product key and the install works fine thru the final step, > "Completing Installation". During this step I get to 53% complete when I > get > an error from C++ about "oobe" I do not have the exact error but I can get > it > if more specifics are needed. Once I get this error I am told that the > install failed and that it is reverting to XP. > > Thinking it was a component issue I tried putting it on another computer I > have. On this second computer I have tried both an upgrade and a full > install, I have removed all extra perriferals (zip disk, RAID card, > Soundcard) to bring it to a bland system. Either way I do the install > (upgrade or full) I get all the way thru to the last step again when it > freezes. I know that the install does some checks and that this last step > can > take a long time so I have left it frozen overnight. I come back the next > morning and again I am told that the install failed and that XP has been > restored. > > Ideas anyone? |
My System Specs![]() |
| | #3 (permalink) |
| Guest | Re: Install Freezes at last step I get the same type error. I finally am using my upgrade to Vista Home Premium. I go through all the steps and get to "completing install" at 56%, then it sticks. I waited it out this time, and got a runtime error, clicked OK, then my screen went black for about 30 secs with a white mouse cursor, then a restart with the message so fast about reverting that I couldn't choose (or read) the other option, and now I'm back to XP again. This whole process takes about 2 1/2 to 3 hours, so it's pretty frustrating hanging on the final step. Any suggestions other than clean the disk?? Thanks, Steve "Rick Rogers" wrote: > Hi, > > Have you cleaned the disk? > > -- > Best of Luck, > > Rick Rogers, aka "Nutcase" - Microsoft MVP > http://mvp.support.microsoft.com/ > Windows help - www.rickrogers.org > My thoughts http://rick-mvp.blogspot.com > > "kxcntry99" <kxcntry99@discussions.microsoft.com> wrote in message > news:B95A3985-F25D-4D18-B7D5-9E01A2256FF3@microsoft.com... > > Hello All, > > > > I am really hoping you can help me with this one.... > > > > I have a new computer I have built with the following components > > Intel 3.0 gig > > 1 gig ddr2 > > 512 Geforce 7300GT > > 160 SATA HD > > > > When I built it I bought a copy of win XP pro with a Vista express > > upgrade. > > XP installed correctly but the upgrade has been giving me lots of trouble. > > It > > should be noted that I received and OEM verision of Vista Business with my > > express upgrade. > > > > When I go thru the install I wish to do an upgrade, not a full install. I > > enter the product key and the install works fine thru the final step, > > "Completing Installation". During this step I get to 53% complete when I > > get > > an error from C++ about "oobe" I do not have the exact error but I can get > > it > > if more specifics are needed. Once I get this error I am told that the > > install failed and that it is reverting to XP. > > > > Thinking it was a component issue I tried putting it on another computer I > > have. On this second computer I have tried both an upgrade and a full > > install, I have removed all extra perriferals (zip disk, RAID card, > > Soundcard) to bring it to a bland system. Either way I do the install > > (upgrade or full) I get all the way thru to the last step again when it > > freezes. I know that the install does some checks and that this last step > > can > > take a long time so I have left it frozen overnight. I come back the next > > morning and again I am told that the install failed and that XP has been > > restored. > > > > Ideas anyone? > > |
My System Specs![]() |
| | #4 (permalink) |
| Guest | Re: Install Freezes at last step Hi, It may be currently installed video drivers, antivirus software, or something else - difficult to tell with an upgrade. Uninstalling video support software and reverting to a standard VGA driver, and completely removing any installed antivirus software can often help. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "stevenazyp" <stevenazyp@discussions.microsoft.com> wrote in message news:01FA3D47-890F-4485-BD69-0018E01E0F56@microsoft.com... >I get the same type error. I finally am using my upgrade to Vista Home > Premium. I go through all the steps and get to "completing install" at > 56%, > then it sticks. I waited it out this time, and got a runtime error, > clicked > OK, then my screen went black for about 30 secs with a white mouse cursor, > then a restart with the message so fast about reverting that I couldn't > choose (or read) the other option, and now I'm back to XP again. This > whole > process takes about 2 1/2 to 3 hours, so it's pretty frustrating hanging > on > the final step. > > Any suggestions other than clean the disk?? > > Thanks, > > Steve > > "Rick Rogers" wrote: > >> Hi, >> >> Have you cleaned the disk? >> >> -- >> Best of Luck, >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> http://mvp.support.microsoft.com/ >> Windows help - www.rickrogers.org >> My thoughts http://rick-mvp.blogspot.com >> >> "kxcntry99" <kxcntry99@discussions.microsoft.com> wrote in message >> news:B95A3985-F25D-4D18-B7D5-9E01A2256FF3@microsoft.com... >> > Hello All, >> > >> > I am really hoping you can help me with this one.... >> > >> > I have a new computer I have built with the following components >> > Intel 3.0 gig >> > 1 gig ddr2 >> > 512 Geforce 7300GT >> > 160 SATA HD >> > >> > When I built it I bought a copy of win XP pro with a Vista express >> > upgrade. >> > XP installed correctly but the upgrade has been giving me lots of >> > trouble. >> > It >> > should be noted that I received and OEM verision of Vista Business with >> > my >> > express upgrade. >> > >> > When I go thru the install I wish to do an upgrade, not a full install. >> > I >> > enter the product key and the install works fine thru the final step, >> > "Completing Installation". During this step I get to 53% complete when >> > I >> > get >> > an error from C++ about "oobe" I do not have the exact error but I can >> > get >> > it >> > if more specifics are needed. Once I get this error I am told that the >> > install failed and that it is reverting to XP. >> > >> > Thinking it was a component issue I tried putting it on another >> > computer I >> > have. On this second computer I have tried both an upgrade and a full >> > install, I have removed all extra perriferals (zip disk, RAID card, >> > Soundcard) to bring it to a bland system. Either way I do the install >> > (upgrade or full) I get all the way thru to the last step again when it >> > freezes. I know that the install does some checks and that this last >> > step >> > can >> > take a long time so I have left it frozen overnight. I come back the >> > next >> > morning and again I am told that the install failed and that XP has >> > been >> > restored. >> > >> > Ideas anyone? >> >> |
My System Specs![]() |
| | #5 (permalink) |
| Guest | Re: Install Freezes at last step Thanks for the tip Rick but I get the same result on two different clean DVD's. Since there is nothing else in the computer than a PCI Express vid card I am thinking there is something with the drivers there. I have already uninstalled the Anti virus software. I have read some about making an "F6 boot disk" using the vista drivers for the vid card. I suppose i will try making this disk as well as removing any of the video card support software. Where could I find specific details about making an F6 boot disk with the drivers I need? "Rick Rogers" wrote: > Hi, > > It may be currently installed video drivers, antivirus software, or > something else - difficult to tell with an upgrade. Uninstalling video > support software and reverting to a standard VGA driver, and completely > removing any installed antivirus software can often help. > > -- > Best of Luck, > > Rick Rogers, aka "Nutcase" - Microsoft MVP > http://mvp.support.microsoft.com/ > Windows help - www.rickrogers.org > My thoughts http://rick-mvp.blogspot.com > > "stevenazyp" <stevenazyp@discussions.microsoft.com> wrote in message > news:01FA3D47-890F-4485-BD69-0018E01E0F56@microsoft.com... > >I get the same type error. I finally am using my upgrade to Vista Home > > Premium. I go through all the steps and get to "completing install" at > > 56%, > > then it sticks. I waited it out this time, and got a runtime error, > > clicked > > OK, then my screen went black for about 30 secs with a white mouse cursor, > > then a restart with the message so fast about reverting that I couldn't > > choose (or read) the other option, and now I'm back to XP again. This > > whole > > process takes about 2 1/2 to 3 hours, so it's pretty frustrating hanging > > on > > the final step. > > > > Any suggestions other than clean the disk?? > > > > Thanks, > > > > Steve > > > > "Rick Rogers" wrote: > > > >> Hi, > >> > >> Have you cleaned the disk? > >> > >> -- > >> Best of Luck, > >> > >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >> http://mvp.support.microsoft.com/ > >> Windows help - www.rickrogers.org > >> My thoughts http://rick-mvp.blogspot.com > >> > >> "kxcntry99" <kxcntry99@discussions.microsoft.com> wrote in message > >> news:B95A3985-F25D-4D18-B7D5-9E01A2256FF3@microsoft.com... > >> > Hello All, > >> > > >> > I am really hoping you can help me with this one.... > >> > > >> > I have a new computer I have built with the following components > >> > Intel 3.0 gig > >> > 1 gig ddr2 > >> > 512 Geforce 7300GT > >> > 160 SATA HD > >> > > >> > When I built it I bought a copy of win XP pro with a Vista express > >> > upgrade. > >> > XP installed correctly but the upgrade has been giving me lots of > >> > trouble. > >> > It > >> > should be noted that I received and OEM verision of Vista Business with > >> > my > >> > express upgrade. > >> > > >> > When I go thru the install I wish to do an upgrade, not a full install. > >> > I > >> > enter the product key and the install works fine thru the final step, > >> > "Completing Installation". During this step I get to 53% complete when > >> > I > >> > get > >> > an error from C++ about "oobe" I do not have the exact error but I can > >> > get > >> > it > >> > if more specifics are needed. Once I get this error I am told that the > >> > install failed and that it is reverting to XP. > >> > > >> > Thinking it was a component issue I tried putting it on another > >> > computer I > >> > have. On this second computer I have tried both an upgrade and a full > >> > install, I have removed all extra perriferals (zip disk, RAID card, > >> > Soundcard) to bring it to a bland system. Either way I do the install > >> > (upgrade or full) I get all the way thru to the last step again when it > >> > freezes. I know that the install does some checks and that this last > >> > step > >> > can > >> > take a long time so I have left it frozen overnight. I come back the > >> > next > >> > morning and again I am told that the install failed and that XP has > >> > been > >> > restored. > >> > > >> > Ideas anyone? > >> > >> > > |
My System Specs![]() |
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