Windows Vista Forums

Certificate not accessable in Vista-64

  1. #1


    Gunder Guest

    Certificate not accessable in Vista-64

    To gain access to my internet-bank I have to install a certificate. I have
    followed the instructions from the bank and put it in the "Trusted Root
    Certification Authorities". After the installation I can view the certificate
    in the store and the certification status is reported "Ok" by Vista. When I
    start IE 7 after installing the certificate and try to login to the
    internet-bank, I get a dialog box asking to choose the certificate I want to
    use. The problem is that there are no certificates to choose from, the list
    is empty. I have tried several reinstallations and reboots but nothing
    changes.

    I have tried the same procedure on a pc running Vista-32. There it is no
    problem to get access to the certificate after it is installed.

    Any clue to what might be wrong on the 64-bit Vista installation?

    Thanks in advance!

      My System SpecsSystem Spec

  2. #2


    John Barnes Guest

    Re: Certificate not accessable in Vista-64

    Make sure you are running the correct version of IE7. There are 2 in
    Vista64, the IE86 and IE64. Most of the time add-ons don't work with the
    IE64. Use the IE86 and see if you have any problems. You can check which
    IE you are using by Help/about Internet Explorer and if it doesn't say
    64-bit version on the first line you have the IE86. Make sure you have
    anything in the correct folder also. There are two program folders for
    Vista64 one for 32-bit and one for 64-bit.

    "Gunder" <Gunder@discussions.microsoft.com> wrote in message
    news:3BEBB39C-D9F4-4E8E-A872-98C83CDDEE83@microsoft.com...
    > To gain access to my internet-bank I have to install a certificate. I have
    > followed the instructions from the bank and put it in the "Trusted Root
    > Certification Authorities". After the installation I can view the
    > certificate
    > in the store and the certification status is reported "Ok" by Vista. When
    > I
    > start IE 7 after installing the certificate and try to login to the
    > internet-bank, I get a dialog box asking to choose the certificate I want
    > to
    > use. The problem is that there are no certificates to choose from, the
    > list
    > is empty. I have tried several reinstallations and reboots but nothing
    > changes.
    >
    > I have tried the same procedure on a pc running Vista-32. There it is no
    > problem to get access to the certificate after it is installed.
    >
    > Any clue to what might be wrong on the 64-bit Vista installation?
    >
    > Thanks in advance!



      My System SpecsSystem Spec

  3. #3


    Gunder Guest

    Re: Certificate not accessable in Vista-64

    Thanks for your interest!

    The IE version activated by using the quick lanch bar or the start menu is
    the 32-bit version. To start the 64 bits version I have to go into the
    "Program Files" folder and start it from there. So I have been using the
    32-bits version of IE. I have even tried with the 64-bits version, but with
    no luck.

    What should I have in the appropriate folders regardin your remark: "Make
    sure you have anything in the correct folder also"? To my knowledges I do not
    use any folders.

    Hpoe this information helps to make the problem clearer.

    "John Barnes" wrote:

    > Make sure you are running the correct version of IE7. There are 2 in
    > Vista64, the IE86 and IE64. Most of the time add-ons don't work with the
    > IE64. Use the IE86 and see if you have any problems. You can check which
    > IE you are using by Help/about Internet Explorer and if it doesn't say
    > 64-bit version on the first line you have the IE86. Make sure you have
    > anything in the correct folder also. There are two program folders for
    > Vista64 one for 32-bit and one for 64-bit.
    >
    > "Gunder" <Gunder@discussions.microsoft.com> wrote in message
    > news:3BEBB39C-D9F4-4E8E-A872-98C83CDDEE83@microsoft.com...
    > > To gain access to my internet-bank I have to install a certificate. I have
    > > followed the instructions from the bank and put it in the "Trusted Root
    > > Certification Authorities". After the installation I can view the
    > > certificate
    > > in the store and the certification status is reported "Ok" by Vista. When
    > > I
    > > start IE 7 after installing the certificate and try to login to the
    > > internet-bank, I get a dialog box asking to choose the certificate I want
    > > to
    > > use. The problem is that there are no certificates to choose from, the
    > > list
    > > is empty. I have tried several reinstallations and reboots but nothing
    > > changes.
    > >
    > > I have tried the same procedure on a pc running Vista-32. There it is no
    > > problem to get access to the certificate after it is installed.
    > >
    > > Any clue to what might be wrong on the 64-bit Vista installation?
    > >
    > > Thanks in advance!

    >
    >


      My System SpecsSystem Spec


Certificate not accessable in Vista-64
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