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Vista - Vista won't boot after updating

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Old 08-12-2007   #1 (permalink)
rgrling


 
 

Vista won't boot after updating

Hello,

I installed two Vista updates (http://support.microsoft.com/kb/938979/en-us)
and (http://support.microsoft.com/kb/938194/en-us) to my Vista Ultimate on a
HP DV2000t notebook computer.

When I restarted, the Vista OS would not boot. Instead I'm greeted with this:

Booting 'Windows VIsta'

acpi
Vista Loader 2.1.2

ACPI: Reclaim Memory not found!
Done!
fallback1
find --set-root /bootmgr

Error 17: File not found
Booting 'Windows NT/2000/XP'

fallback 2
find --set-root /ntldr

Error 17: File not found
Booting 'Enter Command Line'

Boot failed! Press any key to enter command line

After that I get taken to a menu where I can alter the boot order or other
boot setup options, but I haven't changed anything since I don't know how.
I've tried reverting to a restore point via recovery discs prior to the
installation of the updates, but the restore point manager would not let me
restore my X: drive (which I assume contains my boots files). So even after
restoring, Vista does not boot up.

What should I do?

Thanks for you help.

My System SpecsSystem Spec
Old 08-12-2007   #2 (permalink)
Mr. Arnold


 
 

Re: Vista won't boot after updating


"rgrling" <rgrling@discussions.microsoft.com> wrote in message
news:5F5E62C6-CAC0-4667-8C11-AB456433D041@microsoft.com...

<snipped>

>
> What should I do?


I'll assume that the HP is a recent purchase. You should call HP Tech
Support, because you have an one year software support warrantee from HP if
the O/S on the laptop has not been changed.

My System SpecsSystem Spec
Old 08-15-2007   #3 (permalink)
John Barnes


 
 

Re: Vista won't boot after updating

If you have a Vista DVD you might consider running startup repair.

"rgrling" <rgrling@discussions.microsoft.com> wrote in message
news:5F5E62C6-CAC0-4667-8C11-AB456433D041@microsoft.com...
> Hello,
>
> I installed two Vista updates
> (http://support.microsoft.com/kb/938979/en-us)
> and (http://support.microsoft.com/kb/938194/en-us) to my Vista Ultimate on
> a
> HP DV2000t notebook computer.
>
> When I restarted, the Vista OS would not boot. Instead I'm greeted with
> this:
>
> Booting 'Windows VIsta'
>
> acpi
> Vista Loader 2.1.2
>
> ACPI: Reclaim Memory not found!
> Done!
> fallback1
> find --set-root /bootmgr
>
> Error 17: File not found
> Booting 'Windows NT/2000/XP'
>
> fallback 2
> find --set-root /ntldr
>
> Error 17: File not found
> Booting 'Enter Command Line'
>
> Boot failed! Press any key to enter command line
>
> After that I get taken to a menu where I can alter the boot order or other
> boot setup options, but I haven't changed anything since I don't know how.
> I've tried reverting to a restore point via recovery discs prior to the
> installation of the updates, but the restore point manager would not let
> me
> restore my X: drive (which I assume contains my boots files). So even
> after
> restoring, Vista does not boot up.
>
> What should I do?
>
> Thanks for you help.


My System SpecsSystem Spec
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