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| | #1 (permalink) |
| | Vista Basic to Vista HP Upgrade Failure I purchased and attempted to upgrade Vista Basic to Home Premium. I started install and after about 2.5 hours of numerous restarts I finally got to the end of theprocess my machine did a final reboot and then I got a BSD with only a Install error telling me that my PC failed to take the Install Probable event Name BSD with only the following codes: BCCode 10000007e BCP1 C0000005 BCP3 87EP7C08 BCP4 87ED7904 OSVer 6.0.6000 ServPac 0.0 Prod 768_1 Can anyone explain what happened, the manufacture emachine/Gateway claimes not to be responsable for Vista upgrades (Kinda of funny since I bought the disc from them. Go figure?) Here is my System Config: eMachine W3609 OS: VISTA Basic OEM Motherboard: 945G 10/100 LAN W/O 1394 - INTEL PCI Slots (Total): 2 Expansion Slots: 4 Processor Class: Intel Celeron D Processor 356 3.33GHz, 512KB L2 cache Bus Speed: 533MHz FSB Additional Technologies: Intel® Extended Memory 64 Technology Memory Type: DDR2 PC2 4200 533MHz Memory: 2 GB (2048 MB) Video: BFG Nvidia GeForce 8500 GT 256MB DDR2 SATA II HDD: HDD, 120GB 7200RPM SATA II w/8MB cache (80 GB Free)Optical Drive 1: DVD±RW 16x Multiformat Dual-Layer Optical Drive Audio Description: Integrated Audio 5.1 |
My System Specs![]() |
| | #2 (permalink) |
| | Re: Vista Basic to Vista HP Upgrade Failure Free Microsoft Windows Vista Installation Support: https://support.microsoft.com/oas/de...6&gprid=436922 -- Carey Frisch Microsoft MVP Windows Shell/User ---------------------------------------------------------------------- "RStanleySOFla" wrote: I purchased and attempted to upgrade Vista Basic to Home Premium. I started install and after about 2.5 hours of numerous restarts I finally got to the end of theprocess my machine did a final reboot and then I got a BSD with only a Install error telling me that my PC failed to take the Install Probable event Name BSD with only the following codes: BCCode 10000007e BCP1 C0000005 BCP3 87EP7C08 BCP4 87ED7904 OSVer 6.0.6000 ServPac 0.0 Prod 768_1 Can anyone explain what happened, the manufacture emachine/Gateway claimes not to be responsable for Vista upgrades (Kinda of funny since I bought the disc from them. Go figure?) Here is my System Config: eMachine W3609 OS: VISTA Basic OEM Motherboard: 945G 10/100 LAN W/O 1394 - INTEL PCI Slots (Total): 2 Expansion Slots: 4 Processor Class: Intel Celeron D Processor 356 3.33GHz, 512KB L2 cache Bus Speed: 533MHz FSB Additional Technologies: Intel® Extended Memory 64 Technology Memory Type: DDR2 PC2 4200 533MHz Memory: 2 GB (2048 MB) Video: BFG Nvidia GeForce 8500 GT 256MB DDR2 SATA II HDD: HDD, 120GB 7200RPM SATA II w/8MB cache (80 GB Free)Optical Drive 1: DVD±RW 16x Multiformat Dual-Layer Optical Drive Audio Description: Integrated Audio 5.1 |
My System Specs![]() |
| | #3 (permalink) |
| | Re: Vista Basic to Vista HP Upgrade Failure I went to your link. After 90 days, it costs $59 per incident. 90-day period starts the day you activate, not date of first incident. From this, it seems that a person would be better off if they don't activate until the 30 days is up or they come across a problem they can't solve by themselves or through these newsgroups. Lesson learned: 1) NEVER activate until absolutely necessary. 2) Once you do activate, use your system hard to shake out all the bugs before the 90-day period ends. 3) If you like tinkering, play with the system in 30-day spurts, without activating; just reinstall every 30 days. Activate when you are done tinkering. 4) DON'T switch to Vista until you have a compelling reason. Question: Preinstalled OEM Vista comes kind of pre-activated. What is its activation date for the purposes of free support? -Paul Randall "Carey Frisch [MVP]" <cnfrisch@nospamgmail.com> wrote in message news:erJhSUS3HHA.5116@TK2MSFTNGP04.phx.gbl... > Free Microsoft Windows Vista Installation Support: > https://support.microsoft.com/oas/de...6&gprid=436922 > > -- > Carey Frisch > Microsoft MVP > Windows Shell/User > > ---------------------------------------------------------------------- > > "RStanleySOFla" wrote: > > I purchased and attempted to upgrade Vista Basic to Home Premium. I > started > install and after about 2.5 hours of numerous restarts I finally got to > the > end of theprocess my machine did a final reboot and then I got a BSD with > only a Install error telling me that my PC failed to take the Install > Probable event Name BSD with only the following codes: > BCCode 10000007e > BCP1 C0000005 > BCP3 87EP7C08 > BCP4 87ED7904 > OSVer 6.0.6000 > ServPac 0.0 > Prod 768_1 > > Can anyone explain what happened, the manufacture emachine/Gateway claimes > not to be responsable for Vista upgrades (Kinda of funny since I bought > the > disc from them. Go figure?) > > Here is my System Config: > eMachine W3609 > OS: VISTA Basic OEM > Motherboard: 945G 10/100 LAN W/O 1394 - INTEL > PCI Slots (Total): 2 > Expansion Slots: 4 > Processor Class: Intel Celeron D Processor 356 3.33GHz, 512KB L2 cache > Bus Speed: 533MHz FSB > Additional Technologies: Intel® Extended Memory 64 Technology > Memory Type: DDR2 PC2 4200 533MHz > Memory: 2 GB (2048 MB) > Video: BFG Nvidia GeForce 8500 GT 256MB DDR2 > SATA II HDD: HDD, 120GB 7200RPM SATA II w/8MB cache (80 GB Free)Optical > Drive 1: DVD±RW 16x Multiformat Dual-Layer Optical Drive > Audio Description: Integrated Audio 5.1 > > > > |
My System Specs![]() |
| | #4 (permalink) |
| | Re: Vista Basic to Vista HP Upgrade Failure OEM copies are not eligible for any support from Microsoft. The computer manufacturer gets Vista dirt cheap in exchange for agreeing to support each copy of Windows instead of Microsoft. So, for an OEM copy, your computer manufacturer will determine what support you get and for how long. And yeah, support starts on a retail version as soon as you install and activate. When you buy a car the warranty starts the day you drive it away. What else would you expect? -- Richard G. Harper [MVP Shell/User] rgharper@gmail.com * NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/ * PLEASE post all messages and replies in the newsgroups * The Website - http://rgharper.mvps.org/ * HELP us help YOU ... http://www.dts-l.org/goodpost.htm "Paul Randall" <paulr901@cableone.net> wrote in message news:%23GdSHrS3HHA.5980@TK2MSFTNGP04.phx.gbl... >I went to your link. After 90 days, it costs $59 per incident. 90-day >period starts the day you activate, not date of first incident. > > From this, it seems that a person would be better off if they don't > activate until the 30 days is up or they come across a problem they can't > solve by themselves or through these newsgroups. > > Lesson learned: > 1) NEVER activate until absolutely necessary. > 2) Once you do activate, use your system hard to shake out all the bugs > before the 90-day period ends. > 3) If you like tinkering, play with the system in 30-day spurts, without > activating; just reinstall every 30 days. Activate when you are done > tinkering. > 4) DON'T switch to Vista until you have a compelling reason. > > Question: > Preinstalled OEM Vista comes kind of pre-activated. What is its > activation date for the purposes of free support? |
My System Specs![]() |
| | #5 (permalink) |
| | Re: Vista Basic to Vista HP Upgrade Failure With previous versions of Windows, timeout for free support didn't start until first use of support. I've never needed personal support in the past, but I'd like to maximize the availablity of this free support even if I don't use it. I'm a cheapskate. -Paul Randall "Richard G. Harper" <rgharper@email.com> wrote in message news:%23q8AHRT3HHA.1184@TK2MSFTNGP04.phx.gbl... > OEM copies are not eligible for any support from Microsoft. The computer > manufacturer gets Vista dirt cheap in exchange for agreeing to support > each copy of Windows instead of Microsoft. So, for an OEM copy, your > computer manufacturer will determine what support you get and for how > long. > > And yeah, support starts on a retail version as soon as you install and > activate. When you buy a car the warranty starts the day you drive it > away. What else would you expect? > > -- > Richard G. Harper [MVP Shell/User] rgharper@gmail.com > * NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/ > * PLEASE post all messages and replies in the newsgroups > * The Website - http://rgharper.mvps.org/ > * HELP us help YOU ... http://www.dts-l.org/goodpost.htm > > > "Paul Randall" <paulr901@cableone.net> wrote in message > news:%23GdSHrS3HHA.5980@TK2MSFTNGP04.phx.gbl... >>I went to your link. After 90 days, it costs $59 per incident. 90-day >>period starts the day you activate, not date of first incident. >> >> From this, it seems that a person would be better off if they don't >> activate until the 30 days is up or they come across a problem they can't >> solve by themselves or through these newsgroups. >> >> Lesson learned: >> 1) NEVER activate until absolutely necessary. >> 2) Once you do activate, use your system hard to shake out all the bugs >> before the 90-day period ends. >> 3) If you like tinkering, play with the system in 30-day spurts, without >> activating; just reinstall every 30 days. Activate when you are done >> tinkering. >> 4) DON'T switch to Vista until you have a compelling reason. >> >> Question: >> Preinstalled OEM Vista comes kind of pre-activated. What is its >> activation date for the purposes of free support? > |
My System Specs![]() |
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