Windows Vista Forums

product key expired

  1. #1


    Kristine Guest

    product key expired

    my friend has just purchased a new toshiba notebook. Unfortunately she did
    not know she had to register the vista operating system and ignored the
    requests to type in the product key. after i told her to look at the bottom
    of her computer for the product key information and type it in, the message
    came up that the product key had expired. how do we fix this?
    --
    Kris

      My System SpecsSystem Spec

  2. #2


    Bruce Chambers Guest

    Re: product key expired

    Kristine wrote:
    > my friend has just purchased a new toshiba notebook. Unfortunately she did
    > not know she had to register the vista operating system and ignored the
    > requests to type in the product key. after i told her to look at the bottom
    > of her computer for the product key information and type it in, the message
    > came up that the product key had expired. how do we fix this?



    The Product Key does not expire. Reboot the computer in Safe Mode,
    enter the Product Key, and then activate it.


    --

    Bruce Chambers

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      My System SpecsSystem Spec

  3. #3


    John Barnes Guest

    Re: product key expired

    You may have to reinstall Vista, as with no product key you can install any
    version of Vista and if a different version than the one the product key is
    for was selected or installed, you can't change it.

    "Kristine" <Kristine@discussions.microsoft.com> wrote in message
    news:E5D7B4FB-DB0C-4999-8BC6-D1337AF9DBFE@microsoft.com...
    > my friend has just purchased a new toshiba notebook. Unfortunately she did
    > not know she had to register the vista operating system and ignored the
    > requests to type in the product key. after i told her to look at the
    > bottom
    > of her computer for the product key information and type it in, the
    > message
    > came up that the product key had expired. how do we fix this?
    > --
    > Kris



      My System SpecsSystem Spec

  4. #4
    Brink's Avatar

    Join Date : Apr 2007
    Texas, USA
    Posts : 31,456
    64-bit Windows 8.1 Enterprise (RTM)
    Local Time: 22:07
    usa us oklahoma

     

    Re: product key expired

    Quote Originally Posted by Kristine View Post
    my friend has just purchased a new toshiba notebook. Unfortunately she did
    not know she had to register the vista operating system and ignored the
    requests to type in the product key. after i told her to look at the bottom
    of her computer for the product key information and type it in, the message
    came up that the product key had expired. how do we fix this?
    --
    Kris
    Hi Kris,

    Your friend is probably in reduced functionality mode. This will show you how to get it going again and extend the trial time for up to 120 days so your friend can then activate Vista.

    http://www.vistax64.com/tutorials/66990-activation.html

    Shawn

      My System SpecsSystem Spec

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