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| | #1 (permalink) |
| | Upgrade issue Basic to Premium I tried my upgrade from Home Basic to Home Premium for the third time last night. Needless to say, it failed or I wouldn't be posting this. But this time I took some notes during the process so I can better describe what's happening. Hopefully someone can assist with this. Machine is a Compaq Presario SR5010 with a 3.46 GHz Celeron. Has a gig of RAM and an Nvidia GF 6200 LE with 128 MB. Running what I assume is an OEM version of Basic - it came with the machine when I bought it new from BestBuy. Upgrade Advisor says everything's fine and the machine should take the upgrade with no problem. Install has no problems until after the second reboot. It gets through the screen about starting Windows for the first time and goes back to the screen showing installation progress. There are green checkmarks on everything except "Completing upgrade." It cranks away for a bit, then the screen changes to a higher resolution. Cranks away a bit more - maybe a couple of minutes - then displays the following message: "Windows could not configure one or more system components. To install Windows, restart the computer and then restart the installation." When I click the OK button (which is the only option) it goes to a black screen with a mouse cursor but nothing else. Sits there for a minute or two, then reboots, displays a message that the upgrade was not successful, and automatically rolls back to Basic. (at least that part seems to work fine, thank God) After Basic boots back up, I get a message that this version was unable to be installed and I should run Upgrade Advisor to make sure my system's compatible. I disabled anti-virus and anti-spyware and even turned off GoToMyPC before running the upgrade, just in case. Didn't help. At this point, I'm about ready to give up. The weird part is that the machine is ALREADY RUNNING VISTA. I could understand this if I were upgrading from XP or something. The Upgrade Advisor says it should work fine, but it doesn't. This isn't some off-brand machine, either. It's a stock Compaq with an added video card, and that's it. It should work. Any ideas? |
My System Specs![]() |
| | #2 (permalink) |
| | Re: Upgrade issue Basic to Premium Hi, Try uninstalling the video driver and reverting to a standard VGA before upgrading. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Dave H." <DaveH@xxxxxx> wrote in message news:383465A2-72BF-45C2-85BF-8F7A14743F4C@xxxxxx Quote: >I tried my upgrade from Home Basic to Home Premium for the third time last > night. Needless to say, it failed or I wouldn't be posting this. But > this > time I took some notes during the process so I can better describe what's > happening. Hopefully someone can assist with this. > > Machine is a Compaq Presario SR5010 with a 3.46 GHz Celeron. Has a gig of > RAM and an Nvidia GF 6200 LE with 128 MB. Running what I assume is an OEM > version of Basic - it came with the machine when I bought it new from > BestBuy. Upgrade Advisor says everything's fine and the machine should > take > the upgrade with no problem. > > Install has no problems until after the second reboot. It gets through > the > screen about starting Windows for the first time and goes back to the > screen > showing installation progress. There are green checkmarks on everything > except "Completing upgrade." > > It cranks away for a bit, then the screen changes to a higher resolution. > Cranks away a bit more - maybe a couple of minutes - then displays the > following message: > > "Windows could not configure one or more system components. To install > Windows, restart the computer and then restart the installation." > > When I click the OK button (which is the only option) it goes to a black > screen with a mouse cursor but nothing else. Sits there for a minute or > two, > then reboots, displays a message that the upgrade was not successful, and > automatically rolls back to Basic. (at least that part seems to work fine, > thank God) > > After Basic boots back up, I get a message that this version was unable to > be installed and I should run Upgrade Advisor to make sure my system's > compatible. > > I disabled anti-virus and anti-spyware and even turned off GoToMyPC before > running the upgrade, just in case. Didn't help. > > At this point, I'm about ready to give up. The weird part is that the > machine is ALREADY RUNNING VISTA. I could understand this if I were > upgrading from XP or something. The Upgrade Advisor says it should work > fine, but it doesn't. This isn't some off-brand machine, either. It's a > stock Compaq with an added video card, and that's it. It should work. > > Any ideas? |
My System Specs![]() |
| | #3 (permalink) |
| | Re: Upgrade issue Basic to Premium Thanks, Rick - uninstalling the Forceware stuff from Nvidia and rolling back to the driver that came with Vista did the trick. Much appreciated. DH "Rick Rogers" wrote: Quote: > Hi, > > Try uninstalling the video driver and reverting to a standard VGA before > upgrading. > > -- > Best of Luck, > > Rick Rogers, aka "Nutcase" - Microsoft MVP > http://mvp.support.microsoft.com/ > Windows help - www.rickrogers.org > My thoughts http://rick-mvp.blogspot.com > > "Dave H." <DaveH@xxxxxx> wrote in message > news:383465A2-72BF-45C2-85BF-8F7A14743F4C@xxxxxx Quote: > >I tried my upgrade from Home Basic to Home Premium for the third time last > > night. Needless to say, it failed or I wouldn't be posting this. But > > this > > time I took some notes during the process so I can better describe what's > > happening. Hopefully someone can assist with this. > > > > Machine is a Compaq Presario SR5010 with a 3.46 GHz Celeron. Has a gig of > > RAM and an Nvidia GF 6200 LE with 128 MB. Running what I assume is an OEM > > version of Basic - it came with the machine when I bought it new from > > BestBuy. Upgrade Advisor says everything's fine and the machine should > > take > > the upgrade with no problem. > > > > Install has no problems until after the second reboot. It gets through > > the > > screen about starting Windows for the first time and goes back to the > > screen > > showing installation progress. There are green checkmarks on everything > > except "Completing upgrade." > > > > It cranks away for a bit, then the screen changes to a higher resolution. > > Cranks away a bit more - maybe a couple of minutes - then displays the > > following message: > > > > "Windows could not configure one or more system components. To install > > Windows, restart the computer and then restart the installation." > > > > When I click the OK button (which is the only option) it goes to a black > > screen with a mouse cursor but nothing else. Sits there for a minute or > > two, > > then reboots, displays a message that the upgrade was not successful, and > > automatically rolls back to Basic. (at least that part seems to work fine, > > thank God) > > > > After Basic boots back up, I get a message that this version was unable to > > be installed and I should run Upgrade Advisor to make sure my system's > > compatible. > > > > I disabled anti-virus and anti-spyware and even turned off GoToMyPC before > > running the upgrade, just in case. Didn't help. > > > > At this point, I'm about ready to give up. The weird part is that the > > machine is ALREADY RUNNING VISTA. I could understand this if I were > > upgrading from XP or something. The Upgrade Advisor says it should work > > fine, but it doesn't. This isn't some off-brand machine, either. It's a > > stock Compaq with an added video card, and that's it. It should work. > > > > Any ideas? > |
My System Specs![]() |
| | #4 (permalink) |
| | Re: Upgrade issue Basic to Premium I have the exact problem only differance is Toshiba Laptop model:A135-S4656 1.6 2gb ram 80gb hd Vista basic Do you think uninstalling video driver and reverting to a standard VGA before upgrading. will work ? going to try |
My System Specs![]() |
| | #5 (permalink) |
| | RE: Upgrade issue Basic to Premium I have the same problem upgrading Vista Basic to Vista Premium copying windows files -check mark gathering files- check mark Expanding files- check mark Installing feathures and updates-check mark Completing upgrade reboots once and continues upgrade just at Completing upgrade Seems like it almost done Message pop's up, "windows could not configure one or more system components to install window restart the computer and then restart installation" reboots and rolls back to Vista basic Toshiba laptop 1.6 mhz 2gb ram 80gb hd vista basic model:A135-S4656 I have disabling everything in MSCONFIG No anti virus (unistalled it) turned user control off I'm on 6th time trying to upgrade I get this same message everytime , has anyone figured this out yet ? |
My System Specs![]() |
| | #6 (permalink) |
| | RE: Upgrade issue Basic to Premium I finnaly got premium to install I have disabling everything in MSCONFIG No anti virus (unistalled it) Had to delete the contents of the datastore folder (%windir%\SoftwareDistribution) Only then did install finish with out errors Thank everybody for the help and all the posts "Ben" wrote: Quote: > I have the same problem upgrading Vista Basic to Vista Premium > > copying windows files -check mark > gathering files- check mark > Expanding files- check mark > Installing feathures and updates-check mark > Completing upgrade reboots once and continues upgrade > > just at Completing upgrade Seems like it almost done Message pop's up, > > "windows could not configure one or more system components to install window > restart the computer and then restart installation" > reboots and rolls back to Vista basic > > Toshiba laptop > 1.6 mhz > 2gb ram > 80gb hd > vista basic > model:A135-S4656 > > I have disabling everything in MSCONFIG > No anti virus (unistalled it) > turned user control off > > I'm on 6th time trying to upgrade > I get this same message everytime , has anyone figured this out yet ? > > > |
My System Specs![]() |
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