Windows Vista Forums

Vista Upgrade Failed????

  1. #1


    sddjd Guest

    Vista Upgrade Failed????

    Okay, I've about had it with the new installation/activation method. I've
    got a Sony Vaio XL1 (yes, I'm ashamed to admit it, but there it is) which
    came with XPMCE. I purchased the Vista Home Premium upgrade for this
    machine. First, I was unable to install a "clean" copy of Vista from running
    the upgrade within XP. I'd read up on the install process enough to know
    that booting into install with an upgrade serial would not work, so I used
    the upgrade option.

    Three times now I've sat and waited, waited.... only to have the
    install/upgrade fail at the "configuring components..." portion (the last
    one). A message appears stating that some components could not be configured
    and that I must restart to roll back the installation.

    Essentially this new and improved installation restriction has translated to
    a waste of money on an upgrade that won't install. Further, the legendary
    level of bloatware on the oem discs that accompany my system apparently means
    I'm stuck with that, since I can't cleanly install my Vista upgrade.

    I've read the many articles advising to do a clean install without product
    key, then upgrade that install, etc. I'd really prefer to do it the right
    way, but apparently this is not going to be successful. Can anyone offer any
    suggestions as to how to get this thing installed? I've got two other
    machines in-house running Vista and am very familiar with the OS; only the
    by-the-book method of installation seems to be preventing my progress. It
    seems ludicrous that I might have to purchase a full version just to be able
    to use the [blank] OS on this system....



    ps- please excuse my frustration; that too will pass...

      My System SpecsSystem Spec

  2. #2


    Rick Rogers Guest

    Re: Vista Upgrade Failed????

    Hi,

    Is the system upgradeable? That is the primary question. If the components
    do not have Vista drivers, then it isn't going to work regardless of whether
    you upgrade or clean install. The error you are encountering is a warning
    that some component, likely a critical one, is either not supported or is
    lacking a driver and cannot function. This isn't going to change by doing a
    clean install. Check with Sony as to whether this system can be upgraded, do
    not rely on just the upgrade advisor.

    --
    Best of Luck,

    Rick Rogers, aka "Nutcase" - Microsoft MVP
    http://mvp.support.microsoft.com/
    Windows help - www.rickrogers.org
    My thoughts http://rick-mvp.blogspot.com

    "sddjd" <sddjd@xxxxxx> wrote in message
    news:575CB769-63CD-498C-8AA9-812736A4ECCB@xxxxxx

    > Okay, I've about had it with the new installation/activation method. I've
    > got a Sony Vaio XL1 (yes, I'm ashamed to admit it, but there it is) which
    > came with XPMCE. I purchased the Vista Home Premium upgrade for this
    > machine. First, I was unable to install a "clean" copy of Vista from
    > running
    > the upgrade within XP. I'd read up on the install process enough to know
    > that booting into install with an upgrade serial would not work, so I used
    > the upgrade option.
    >
    > Three times now I've sat and waited, waited.... only to have the
    > install/upgrade fail at the "configuring components..." portion (the last
    > one). A message appears stating that some components could not be
    > configured
    > and that I must restart to roll back the installation.
    >
    > Essentially this new and improved installation restriction has translated
    > to
    > a waste of money on an upgrade that won't install. Further, the legendary
    > level of bloatware on the oem discs that accompany my system apparently
    > means
    > I'm stuck with that, since I can't cleanly install my Vista upgrade.
    >
    > I've read the many articles advising to do a clean install without product
    > key, then upgrade that install, etc. I'd really prefer to do it the right
    > way, but apparently this is not going to be successful. Can anyone offer
    > any
    > suggestions as to how to get this thing installed? I've got two other
    > machines in-house running Vista and am very familiar with the OS; only the
    > by-the-book method of installation seems to be preventing my progress. It
    > seems ludicrous that I might have to purchase a full version just to be
    > able
    > to use the [blank] OS on this system....
    >
    > ps- please excuse my frustration; that too will pass...

      My System SpecsSystem Spec

  3. #3


    Tom Stuart Guest

    Ntkrnlpa.exe corrupt

    Hi,

    I would like help with my problem if anyone is able. I was installing a
    Microsoft update (Vista Business) and the computer crashed. When I
    tried to reboot I got the following error message:

    File: \windows\system32\ntkrnlpa.exe
    Status: 0XC0000098
    Info: Windows failed to load because the kernel is missing, or corrupt.

    I have tried all of the options on going back to the Vista DVD to repair
    the error but nothing helps. It won't automatically repair, I
    discovered I have never created a restore point (which with XP I was
    sure happened every time a new driver was installed) and reinstalling
    took me to the advanced option which was going to install a completely
    new installation.

    Can someone help me with a fix. I've tried finding the file on the
    Vista DVD but have had no luck. By going into DOS from the DVD setup
    option I have found the file is still present in the System32 directory.

    I've searched the internet for hours (and the Microsoft site) and have
    had no luck.

    Regards

    Tom


      My System SpecsSystem Spec

  4. #4


    Rob Guest

    Re: Ntkrnlpa.exe corrupt



    "Tom Stuart" <tom@xxxxxx> wrote in message
    news:eHBVMXAJIHA.2268@xxxxxx

    > Hi,
    >
    > I would like help with my problem if anyone is able. I was installing a
    > Microsoft update (Vista Business) and the computer crashed. When I tried
    > to reboot I got the following error message:
    >
    > File: \windows\system32\ntkrnlpa.exe
    > Status: 0XC0000098
    > Info: Windows failed to load because the kernel is missing, or corrupt.
    >
    > I have tried all of the options on going back to the Vista DVD to repair
    > the error but nothing helps. It won't automatically repair, I discovered
    > I have never created a restore point (which with XP I was sure happened
    > every time a new driver was installed) and reinstalling took me to the
    > advanced option which was going to install a completely new installation.
    >
    > Can someone help me with a fix. I've tried finding the file on the Vista
    > DVD but have had no luck. By going into DOS from the DVD setup option I
    > have found the file is still present in the System32 directory.
    >
    > I've searched the internet for hours (and the Microsoft site) and have had
    > no luck.
    >
    > Regards
    >
    > Tom
    >
    Try this:

    From an elevated command prompt type sfc /scannow (note space between sfc &
    /).

    Rob

    --
    Red meat isn't bad for you....Blue, Green fuzzy meat is bad for you.

    Dell Dimension 8300 Desktop
    P4 3.0GHz
    1GB RAM
    Windows Vista Ultimate 32Bit
    ATI Radeon 9800 XT
    Creative SB Audigy 2


      My System SpecsSystem Spec

  5. #5


    Rob Guest

    Re: Ntkrnlpa.exe corrupt



    "Tom Stuart" <tom@xxxxxx> wrote in message
    news:eHBVMXAJIHA.2268@xxxxxx

    > Hi,
    >
    > I would like help with my problem if anyone is able. I was installing a
    > Microsoft update (Vista Business) and the computer crashed. When I tried
    > to reboot I got the following error message:
    >
    > File: \windows\system32\ntkrnlpa.exe
    > Status: 0XC0000098
    > Info: Windows failed to load because the kernel is missing, or corrupt.
    >
    >
    > Regards
    >
    > Tom
    >
    .... or if you just want to verify and repair this file only then type

    sfc /scanfile=d:\windows\system32\ntkrnlpa.exe

    replace d:\ with whatever the root directory of your vista install is

    Rob

    P.S. Sorry for sending this to you via email also, hit the wrong button!

    --
    Red meat isn't bad for you....Blue, Green fuzzy meat is bad for you.

    Dell Dimension 8300 Desktop
    P4 3.0GHz
    1GB RAM
    Windows Vista Ultimate 32Bit
    ATI Radeon 9800 XT
    Creative SB Audigy 2


      My System SpecsSystem Spec

  6. #6


    Tom Stuart Guest

    Re: Ntkrnlpa.exe corrupt

    Hi,

    When I enter the command:
    sfc /scanfile=c:\windows\system32\ntkrnlpa.exe

    I get:
    "Windows Resource Protection could not perform the required operation."

    I tried a few of the commands that sfc could perform (like verify) and
    all attempts to use SFC resulted in the same response.

    Any more suggestions gratefully appreciated.

    Regards

    Tom


    "Rob" <N@xxxxxx@hotmail.com> wrote in message
    news:F11BC278-DB57-4178-8ED3-1675D2126756@xxxxxx:

    > "Tom Stuart" <tom@xxxxxx> wrote in message
    > news:eHBVMXAJIHA.2268@xxxxxx

    > > Hi,
    > >
    > > I would like help with my problem if anyone is able. I was installing a
    > > Microsoft update (Vista Business) and the computer crashed. When I tried
    > > to reboot I got the following error message:
    > >
    > > File: \windows\system32\ntkrnlpa.exe
    > > Status: 0XC0000098
    > > Info: Windows failed to load because the kernel is missing, or corrupt.
    > >
    > >
    > > Regards
    > >
    > > Tom
    > >
    > ... or if you just want to verify and repair this file only then type
    >
    > sfc /scanfile=d:\windows\system32\ntkrnlpa.exe
    >
    > replace d:\ with whatever the root directory of your vista install is
    >
    > Rob
    >
    > P.S. Sorry for sending this to you via email also, hit the wrong button!
    >
    > --
    > Red meat isn't bad for you....Blue, Green fuzzy meat is bad for you.
    >
    > Dell Dimension 8300 Desktop
    > P4 3.0GHz
    > 1GB RAM
    > Windows Vista Ultimate 32Bit
    > ATI Radeon 9800 XT
    > Creative SB Audigy 2

      My System SpecsSystem Spec

  7. #7


    Rob Guest

    Re: Ntkrnlpa.exe corrupt



    "Tom Stuart" <tom@xxxxxx> wrote in message
    news:OLdw2nXJIHA.1208@xxxxxx

    > Hi,
    >
    > When I enter the command:
    > sfc /scanfile=c:\windows\system32\ntkrnlpa.exe
    >
    > I get:
    > "Windows Resource Protection could not perform the required operation."
    >
    > I tried a few of the commands that sfc could perform (like verify) and all
    > attempts to use SFC resulted in the same response.
    >
    > Any more suggestions gratefully appreciated.
    >
    > Regards
    >
    > Tom
    >
    Hi Tom,

    You need to do it from an elevated command prompt (sorry thought I'd said
    that in original post).

    Click Start and type CMD.EXE Right click on the file and choose "run as
    administrator". Then retype sfc /scanfile=c:\windows\system32\ntkrnlpa.exe

    Rob
    --
    Red meat isn't bad for you....Blue, Green fuzzy meat is bad for you.

    Dell Dimension 8300 Desktop
    P4 3.0GHz
    1GB RAM
    Windows Vista Ultimate 32Bit
    ATI Radeon 9800 XT
    Creative SB Audigy 2


      My System SpecsSystem Spec

  8. #8


    Tom Stuart Guest

    Re: Ntkrnlpa.exe corrupt

    Hi Rob,

    Actually you did say "from an elevated command prompt". I missed it.

    However I have a feeling you are assuming that in some way Vista is
    running. I never see a "Start" to click on. The way I get to the DOS
    Command prompt is by going into (running by memory here the computer is
    elsewhere) "Repair" then clicking on "Advance Options" and then clicking
    on DOS. I'm not sure that any "right clicking" will work.

    Sorry for the ongoing hassle but grateful for your helping.

    Regards

    Tom

    "Rob" <N@xxxxxx@hotmail.com> wrote in message
    news:71C64D01-7CE5-4B01-9442-CA3B76C63086@xxxxxx:

    > "Tom Stuart" <tom@xxxxxx> wrote in message
    > news:OLdw2nXJIHA.1208@xxxxxx

    > > Hi,
    > >
    > > When I enter the command:
    > > sfc /scanfile=c:\windows\system32\ntkrnlpa.exe
    > >
    > > I get:
    > > "Windows Resource Protection could not perform the required operation."
    > >
    > > I tried a few of the commands that sfc could perform (like verify) and all
    > > attempts to use SFC resulted in the same response.
    > >
    > > Any more suggestions gratefully appreciated.
    > >
    > > Regards
    > >
    > > Tom
    > >
    >
    > Hi Tom,
    >
    > You need to do it from an elevated command prompt (sorry thought I'd said
    > that in original post).
    >
    > Click Start and type CMD.EXE Right click on the file and choose "run as
    > administrator". Then retype sfc /scanfile=c:\windows\system32\ntkrnlpa.exe
    >
    > Rob
    > --
    > Red meat isn't bad for you....Blue, Green fuzzy meat is bad for you.
    >
    > Dell Dimension 8300 Desktop
    > P4 3.0GHz
    > 1GB RAM
    > Windows Vista Ultimate 32Bit
    > ATI Radeon 9800 XT
    > Creative SB Audigy 2

      My System SpecsSystem Spec

  9. #9


    Tom Stuart Guest

    Re: Ntkrnlpa.exe corrupt

    Hi Rob,

    It didn't work. I am working from the repair component of the Vista DVD
    setup program. Vista won't start. So I start using the DVD. The DVD
    goes through an attempt at automatically correcting the error. In fact
    it finds the error (looking at the log) but says it can't fix it. So
    then I go to the Advance options and one of those options is to go to
    the DOS prompt. That's where I go. I try running your command from
    there but with know luck. It just says "Windows Resource Protection
    could not perform the required operation."

    Part of my frustration is that I have loaded all the update drivers that
    took me so long to collect (and Vista would not work properly until I
    got them all) and now it seems my only option is to reformat ... and
    lose them all.

    Is it possible to get the file from somewhere and just copy it into the
    system32 subdirectory?

    Sigh!

    Tom






    "Tom Stuart" <tom@xxxxxx> wrote in message
    news:e4YiozYJIHA.3400@xxxxxx:

    > Hi Rob,
    >
    > Actually you did say "from an elevated command prompt". I missed it.
    >
    > However I have a feeling you are assuming that in some way Vista is
    > running. I never see a "Start" to click on. The way I get to the DOS
    > Command prompt is by going into (running by memory here the computer is
    > elsewhere) "Repair" then clicking on "Advance Options" and then clicking
    > on DOS. I'm not sure that any "right clicking" will work.
    >
    > Sorry for the ongoing hassle but grateful for your helping.
    >
    > Regards
    >
    > Tom
    >
    > "Rob" <N@xxxxxx@hotmail.com> wrote in message
    > news:71C64D01-7CE5-4B01-9442-CA3B76C63086@xxxxxx:
    >

    > > "Tom Stuart" <tom@xxxxxx> wrote in message
    > > news:OLdw2nXJIHA.1208@xxxxxx

    > > > Hi,
    > > >
    > > > When I enter the command:
    > > > sfc /scanfile=c:\windows\system32\ntkrnlpa.exe
    > > >
    > > > I get:
    > > > "Windows Resource Protection could not perform the required operation."
    > > >
    > > > I tried a few of the commands that sfc could perform (like verify) and all
    > > > attempts to use SFC resulted in the same response.
    > > >
    > > > Any more suggestions gratefully appreciated.
    > > >
    > > > Regards
    > > >
    > > > Tom
    > > >
    > >
    > > Hi Tom,
    > >
    > > You need to do it from an elevated command prompt (sorry thought I'd said
    > > that in original post).
    > >
    > > Click Start and type CMD.EXE Right click on the file and choose "run as
    > > administrator". Then retype sfc /scanfile=c:\windows\system32\ntkrnlpa.exe
    > >
    > > Rob
    > > --
    > > Red meat isn't bad for you....Blue, Green fuzzy meat is bad for you.
    > >
    > > Dell Dimension 8300 Desktop
    > > P4 3.0GHz
    > > 1GB RAM
    > > Windows Vista Ultimate 32Bit
    > > ATI Radeon 9800 XT
    > > Creative SB Audigy 2

      My System SpecsSystem Spec

  10. #10


    Rob Guest

    Re: Ntkrnlpa.exe corrupt



    "Tom Stuart" <tom@xxxxxx> wrote in message
    news:eldZZ7dJIHA.4592@xxxxxx

    > Hi Rob,
    >
    > It didn't work. I am working from the repair component of the Vista DVD
    > setup program. Vista won't start. So I start using the DVD. The DVD
    > goes through an attempt at automatically correcting the error. In fact it
    > finds the error (looking at the log) but says it can't fix it. So then I
    > go to the Advance options and one of those options is to go to the DOS
    > prompt. That's where I go. I try running your command from there but
    > with know luck. It just says "Windows Resource Protection could not
    > perform the required operation."
    >
    > Part of my frustration is that I have loaded all the update drivers that
    > took me so long to collect (and Vista would not work properly until I got
    > them all) and now it seems my only option is to reformat ... and lose them
    > all.
    >
    > Is it possible to get the file from somewhere and just copy it into the
    > system32 subdirectory?
    >
    > Sigh!
    >
    > Tom
    >
    Hi Tom,

    Sorry for the confusion there mate. I think then there are two alternatives
    either we need to figure a way to bypass the windows resource protection if
    vista won't start or you could try extracting the file from a Vista DVD and
    as you say copy it directly to the System32 directory. Actually that sounds
    like the easiest way to go so try this:

    pop in your Vista DVD and from the command prompt type

    expand NTKRNLPA.EX_ C:\NTKRNLPA.EXE

    The file should then be copied to your C:\ directory and from there you can
    copy it (hopefully) to Windows/System32

    Rob

    >
    --
    Red meat isn't bad for you....Blue, Green fuzzy meat is bad for you.

    Dell Dimension 8300 Desktop
    P4 3.0GHz
    1GB RAM
    Windows Vista Ultimate 32Bit
    ATI Radeon 9800 XT
    Creative SB Audigy 2


      My System SpecsSystem Spec

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