Check what virus software or other "protective" software is running. Disable
all you can and then try the install again. Many OEMs load so much crapware
it makes life very difficult for us users to do anything.
"AnnFenniman" <AnnFenniman@xxxxxx> wrote in message
news:634703C1-2D38-4527-9957-2B4CDBACC44A@xxxxxx
>I had purchased a full copy of Vista Ultimate and tried to install it on my
> old pc. After many failed attempts (see my SATA post from a few days ago
> if
> your interested) I purchased a new pc (Gateway Intel Core 2 Duo) which has
> Home Premium 32bit already installed. At first I wanted to install the
> 64bit
> Ultimate but after seeing that only 32bit drivers were available for most
> of
> the hardware I decided to upgrade to the 32bit Ultimate. The 1st attempt
> failed because of a sound driver which I uninstalled and figured I would
> reinstall after the upgrade. I ran the upgrade advisor and it found no
> problems. The 2nd attempt also failed during the last phase of the
> installation and did not give any reason why. Even though I have not
> installed any new apps on the pc I'd rather do the upgrade than a clean
> install, in case that fails and I'm left without an O/S and have to
> re-install Home Premium from the gateway dvd. Is there some hook Gateway
> has
> in it's version of the O/S that's preventing me from making an upgrade? Is
> there a registry change I could make?
>
> Thanks