I assume you have checked the validity of the username and password
by accessing your webmail at http://mail.charter.net/
As a test, you may want to uninstall your antivirus, to see if that makes
a difference. Are you running any other non-Microsoft security software
such as anti-spam, anti-spyware, or firewall?
Gary VanderMolen [MS-MVP WLM]
"mtdk454" <mtdk454@xxxxxx> wrote in message news:59E86CFC-A183-4BAA-9CD7-136AC052DDB3@xxxxxx
>I tried what you reccomended and am still getting the same error message.
> However it stated first that the server was not responding, and then second
> asked me for user name and password then gave me the same error message.
> "Gary VanderMolen" wrote:
>> Delete that mail account. Restart Windows Mail and re-create the
>> account. The account may have become corrupted when you had
>> your antivirus scanning emails.
>> Gary VanderMolen [MS-MVP WLM]
>> "mtdk454" <mtdk454@xxxxxx> wrote in message news:91B9012D-8A4A-497A-BCB3-09B42D7505FF@xxxxxx
>> >I am getting a error message. Use to work fine. I can send just not recieve.
>> > I check the antivirus and took the scan off of that as I am running Trend
>> > Micro pc-cillin 2007 I've also tried changing the password in mail and as
>> > system admin. Help!!
>> > Here's what I get.
>> > Account: 'pop.charter.net', Server: 'pop.charter.net', Protocol: POP3,
>> > Server Response: '-ERR invalid user name or password.', Port: 110,
>> > Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92