Windows Vista Forums

cannot receive mail

  1. #1


    mtdk454 Guest

    cannot receive mail

    I am getting a error message. Use to work fine. I can send just not recieve.
    I check the antivirus and took the scan off of that as I am running Trend
    Micro pc-cillin 2007 I've also tried changing the password in mail and as
    system admin. Help!!
    Here's what I get.
    Account: 'pop.charter.net', Server: 'pop.charter.net', Protocol: POP3,
    Server Response: '-ERR invalid user name or password.', Port: 110,
    Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92



      My System SpecsSystem Spec

  2. #2


    Gary VanderMolen Guest

    Re: cannot receive mail

    Delete that mail account. Restart Windows Mail and re-create the
    account. The account may have become corrupted when you had
    your antivirus scanning emails.

    --
    Gary VanderMolen [MS-MVP WLM]


    "mtdk454" <mtdk454@xxxxxx> wrote in message news:91B9012D-8A4A-497A-BCB3-09B42D7505FF@xxxxxx

    >I am getting a error message. Use to work fine. I can send just not recieve.
    > I check the antivirus and took the scan off of that as I am running Trend
    > Micro pc-cillin 2007 I've also tried changing the password in mail and as
    > system admin. Help!!
    > Here's what I get.
    > Account: 'pop.charter.net', Server: 'pop.charter.net', Protocol: POP3,
    > Server Response: '-ERR invalid user name or password.', Port: 110,
    > Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

      My System SpecsSystem Spec

  3. #3


    mtdk454 Guest

    Re: cannot receive mail

    I tried what you reccomended and am still getting the same error message.
    However it stated first that the server was not responding, and then second
    asked me for user name and password then gave me the same error message.

    "Gary VanderMolen" wrote:

    > Delete that mail account. Restart Windows Mail and re-create the
    > account. The account may have become corrupted when you had
    > your antivirus scanning emails.
    >
    > --
    > Gary VanderMolen [MS-MVP WLM]
    >
    >
    > "mtdk454" <mtdk454@xxxxxx> wrote in message news:91B9012D-8A4A-497A-BCB3-09B42D7505FF@xxxxxx

    > >I am getting a error message. Use to work fine. I can send just not recieve.
    > > I check the antivirus and took the scan off of that as I am running Trend
    > > Micro pc-cillin 2007 I've also tried changing the password in mail and as
    > > system admin. Help!!
    > > Here's what I get.
    > > Account: 'pop.charter.net', Server: 'pop.charter.net', Protocol: POP3,
    > > Server Response: '-ERR invalid user name or password.', Port: 110,
    > > Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
    >

      My System SpecsSystem Spec

  4. #4


    Gary VanderMolen Guest

    Re: cannot receive mail

    I assume you have checked the validity of the username and password
    by accessing your webmail at http://mail.charter.net/ .

    As a test, you may want to uninstall your antivirus, to see if that makes
    a difference. Are you running any other non-Microsoft security software
    such as anti-spam, anti-spyware, or firewall?

    --
    Gary VanderMolen [MS-MVP WLM]


    "mtdk454" <mtdk454@xxxxxx> wrote in message news:59E86CFC-A183-4BAA-9CD7-136AC052DDB3@xxxxxx

    >I tried what you reccomended and am still getting the same error message.
    > However it stated first that the server was not responding, and then second
    > asked me for user name and password then gave me the same error message.
    >
    > "Gary VanderMolen" wrote:
    >

    >> Delete that mail account. Restart Windows Mail and re-create the
    >> account. The account may have become corrupted when you had
    >> your antivirus scanning emails.
    >>
    >> --
    >> Gary VanderMolen [MS-MVP WLM]
    >>
    >>
    >> "mtdk454" <mtdk454@xxxxxx> wrote in message news:91B9012D-8A4A-497A-BCB3-09B42D7505FF@xxxxxx

    >> >I am getting a error message. Use to work fine. I can send just not recieve.
    >> > I check the antivirus and took the scan off of that as I am running Trend
    >> > Micro pc-cillin 2007 I've also tried changing the password in mail and as
    >> > system admin. Help!!
    >> > Here's what I get.
    >> > Account: 'pop.charter.net', Server: 'pop.charter.net', Protocol: POP3,
    >> > Server Response: '-ERR invalid user name or password.', Port: 110,
    >> > Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
    >>

      My System SpecsSystem Spec

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