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10-23-2007
| #1 (permalink) |
| | Re: problems sending large attachments Make sure you are not using incompatible third party security software. Windows Mail is not compatible with most McAfee or Norton security programs. Those will need to be uninstalled, not just disabled. After uninstalling your non-compatible antivirus, download and install a more compatible antivirus like the free Avast: http://www.avast.com/eng/avast_4_home.html Even compatible antivirus programs will need to have their email scanning option turned off. For more on this topic see http://www.oehelp.com/OETips.aspx#3 -- Gary VanderMolen [MS-MVP WLM] "Jerry" <Hello@xxxxxx> wrote in message news:471d6bd5$0$9566$4c368faf@xxxxxx Quote: >I am helping a neighbor with his 4 month old HP A6120N (Core 2 Duo with 2 gb > of ram) computer with Vista Premium. I've tried Windows Mail, Windows Live > Mail and Thunderbird and all 3 have a problem sending emails with > attachments around 1.5 mb and higher. WM and WLM will timeout with a wait > or cancel msg, if you click wait then the mail will finally go through. > With Thunderbird you just get the timeout msg with no provisions to wait. > Another strange thing is that with WM or WLM, when you click on a msg in the > inbox with a large attachment, it takes approximately 4 to 5 seconds for the > msg to show up in the preview pane, not so with Thunderbird. Smaller > attachments or emails with no attachments work just fine, both sending and > previewing. > It's connected to broadband cable through a wireless router with a wireless > card but I've ran an ethernet cable and direct connected it to the router > and it made no difference. His wife's much less powerful HP running XP Pro > and using OE has no problems and runs circles around the Vista mail > programs. His machine takes longer for a preview display to show up of an > email with a large attachment than his wife's machine does to forward that > same email and attachment. > > |
My System Specs |
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10-23-2007
| #2 (permalink) |
| | Re: problems sending large attachments Thank you for confirming once again that many of the third party security products are not compatible with Windows Mail. -- Gary VanderMolen [MS-MVP WLM] "Jerry" <Hello@xxxxxx> wrote in message news:471e196d$0$32523$4c368faf@xxxxxx Quote: > It's working. Went over this morning and disabled the Trend Micro antivirus > software that was running. All the emails, regardless of attachment size > now can be forwarded without any problems. I uninstalled the Trend > antivirus and a 3rd party spysweep program, both of which he got talked into > buying by the salesman, and installed Grisoft AVG free. I've used AVG free > for years and have never encountered a virus problem. > Anyway, all is well and I thank you Gary for the suggestion. > > "Gary VanderMolen" <gary@xxxxxx> wrote in message > news:e92HB5SFIHA.3360@xxxxxx Quote: >> Make sure you are not using incompatible third party security >> software. Windows Mail is not compatible with most McAfee >> or Norton security programs. Those will need to be >> uninstalled, not just disabled. >> >> After uninstalling your non-compatible antivirus, download >> and install a more compatible antivirus like the free Avast: >> http://www.avast.com/eng/avast_4_home.html >> >> Even compatible antivirus programs will need to have their >> email scanning option turned off. For more on this topic see >> http://www.oehelp.com/OETips.aspx#3 >> >> -- >> Gary VanderMolen [MS-MVP WLM] >> >> >> "Jerry" <Hello@xxxxxx> wrote in message >> news:471d6bd5$0$9566$4c368faf@xxxxxx Quote: >>>I am helping a neighbor with his 4 month old HP A6120N (Core 2 Duo with 2 >>>gb of ram) computer with Vista Premium. I've tried Windows Mail, Windows >>>Live Mail and Thunderbird and all 3 have a problem sending emails with >>>attachments around 1.5 mb and higher. WM and WLM will timeout with a wait >>>or cancel msg, if you click wait then the mail will finally go through. >>>With Thunderbird you just get the timeout msg with no provisions to wait. >>>Another strange thing is that with WM or WLM, when you click on a msg in >>>the inbox with a large attachment, it takes approximately 4 to 5 seconds >>>for the msg to show up in the preview pane, not so with Thunderbird. >>>Smaller attachments or emails with no attachments work just fine, both >>>sending and previewing. >>> It's connected to broadband cable through a wireless router with a >>> wireless card but I've ran an ethernet cable and direct connected it to >>> the router and it made no difference. His wife's much less powerful HP >>> running XP Pro and using OE has no problems and runs circles around the >>> Vista mail programs. His machine takes longer for a preview display to >>> show up of an email with a large attachment than his wife's machine does >>> to forward that same email and attachment. |
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