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Vista - Black or clear window

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Old 10-24-2007   #1 (permalink)
charliethumbs


 
 

Black or clear window

windows mail Spontaniously going black or clear. I have to restart the
computer to fix it. Im am using vista home premium on a toshiba notebook
purchased 2 months ago. Please help.....very frustrated

My System SpecsSystem Spec
Old 10-24-2007   #2 (permalink)
Gary VanderMolen


 
 

Re: Black or clear window

This is probably happening because you are running a
non-compatible antivirus. Windows Mail is not compatible
with most McAfee and Norton security programs. Those will
need to be uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

--
Gary VanderMolen [MS-MVP WLM]


"charliethumbs" <charliethumbs@xxxxxx> wrote in message
news:FB011961-A75D-414C-9E97-7CFE198F2920@xxxxxx
Quote:

> windows mail Spontaniously going black or clear. I have to restart the
> computer to fix it. Im am using vista home premium on a toshiba notebook
> purchased 2 months ago. Please help.....very frustrated
My System SpecsSystem Spec
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