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Still can't email

  1. #1


    JANE Guest

    Still can't email

    I took my Norton off of my computer but I still can't get my email.
    I don't have any other protection that I know of. Please help.
    --
    JANE

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  3. #2
    Brink's Avatar

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    Re: Still can't email

    Quote Originally Posted by JANE View Post
    I took my Norton off of my computer but I still can't get my email.
    I don't have any other protection that I know of. Please help.
    --
    JANE
    Hi Jane,

    See the "First" section in this tutorial to see if you already did all the steps when having to remove Norton.

    If you did, then you might look at the "Third" section in the same tutorial for a free alternative email program. I recommend Windows Live Mail Beta.

    Windows Mail problems

    Shawn

      My System SpecsSystem Spec

  4. #3


    Gary VanderMolen Guest

    Re: Still can't email

    Did you use the proper uninstall procedure? Sometimes remnants of
    Norton are left behind which require removal with their special tool:
    http://service1.symantec.com/SUPPORT...05033108162039

    If you get an error message when you try to use Windows Mail,
    please right-click on it, copy, then paste it into a reply here.

    --
    Gary VanderMolen [MS-MVP WLM]


    "JANE" <JANE@xxxxxx> wrote in message news:15AD2EAA-FA49-4FB0-8488-0C7268205C0A@xxxxxx

    >I took my Norton off of my computer but I still can't get my email.
    > I don't have any other protection that I know of. Please help.

      My System SpecsSystem Spec

  5. #4


    Frank Saunders MS-MVP IE,OE/WM Guest

    Re: Still can't email

    "JANE" <JANE@xxxxxx> wrote in message
    news:15AD2EAA-FA49-4FB0-8488-0C7268205C0A@xxxxxx

    >I took my Norton off of my computer but I still can't get my email.
    > I don't have any other protection that I know of. Please help.
    > --
    > JANE
    After running the utility Gary gave a link to, remove your email account,
    close the mail program, then reopen the mail program and re-enter the
    account.

    --
    Frank Saunders MS-MVP IE,OE/WM
    www.fjsmjs.com
    Do not send email


      My System SpecsSystem Spec


Still can't email