Thank you, John. I did not set up the account on this computer, so I"m
really not sure how everything was set up initially. However, I do plan to
remove the Comcast account from Windows email, but first I need the messages
to be forwarded to my Comcast account. And this is the error message I get
when I try to do so:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.
The rejected e-mail address was 'newportcapital@xxxxxx'. Subject 'Fw:
Marketing Plan', Account: 'George Oneal', Server: 'smtp.comcast.net',
Protocol: SMTP, Server Response: '530 Authentication required', Port: 587,
Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78
Apparently it does not recognize my comcast account even though it is able
to access the emails in the inbox from it....
"John Inzer" wrote:
> Marissa wrote:
> > Hi,
> > I've had a Comcast account on this computer for over a month now and
> > have never had any problems. All of a sudden two days ago, the
> > emails in my inbox disappeared & turned up in the Microsoft Windows
> > Inbox...and this happens daily. This is really a problem & I do not
> > want to use Microsoft windows email AT ALL. I just want to be able
> > to use the Comcast email in peace.
> > I tried going to tools-account-advanced-properties-leave a copy of the
> > message on the server, but this just created duplicates in the
> > Windows email.
> > Any ideas of what I can do? And to get the emails back to Comcast (I
> > can't forward them or send emails from this account)? And why this
> > started to happen out of nowhere?
> Just some ideas...good luck.
> Forwarding the messages to yourself should
> make the forwarded versions appear on the
> Comcast site.
> Apparently you originally set up the Comcast
> Account in Windows Mail.
> If you prefer to send and receive e-mail from
> the Comcast website...you might try deleting
> the Comcast Account from Windows Mail.
> If you navigate to the screen shown in the
> following tutorial...you can remove the Comcast
> Account by clicking the Remove button.
> Comcast : How do I create an
> email account in Windows Mail?
> John Inzer
> MS Picture It! -
> Digital Image MVP
> Digital Image
> Highlights and FAQs
> This is not tech support
> I am a volunteer
> Solutions that work for
> me may not work for you
> Proceed at your own risk