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Vista - windows mail - can't recieve

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Old 10-26-2007   #1 (permalink)
Dadre


 
 

windows mail - can't recieve

Can't receive windows mail. Was working fine until a few days ago. I had an
agent with my bellsouth server use remote access to help with the problem.
Everything is set up right and she said it was a problem with windows
mail/microsoft and to contact them. I can send but not receive. I have no
problem with my regular server account just windows mail.



My System SpecsSystem Spec
Old 10-26-2007   #2 (permalink)
Dave


 
 

Re: windows mail - can't recieve

Please post the entire error message here.


"Dadre" <dadre@xxxxxx> wrote in message
news146E1F1-0CF9-4DDA-98F0-032BEC6572A3@xxxxxx
Quote:

> Can't receive windows mail. Was working fine until a few days ago. I had
> an
> agent with my bellsouth server use remote access to help with the problem.
> Everything is set up right and she said it was a problem with windows
> mail/microsoft and to contact them. I can send but not receive. I have
> no
> problem with my regular server account just windows mail.
>
>
My System SpecsSystem Spec
Old 10-26-2007   #3 (permalink)
dadre


 
 

Re: windows mail - can't recieve

there isn't an error message

"Dave" wrote:
Quote:

> Please post the entire error message here.
>
>
> "Dadre" <dadre@xxxxxx> wrote in message
> news146E1F1-0CF9-4DDA-98F0-032BEC6572A3@xxxxxx
Quote:

> > Can't receive windows mail. Was working fine until a few days ago. I had
> > an
> > agent with my bellsouth server use remote access to help with the problem.
> > Everything is set up right and she said it was a problem with windows
> > mail/microsoft and to contact them. I can send but not receive. I have
> > no
> > problem with my regular server account just windows mail.
> >
> >
>
My System SpecsSystem Spec
Old 10-26-2007   #4 (permalink)
TED


 
 

Re: windows mail - can't recieve


"Dadre" <dadre@xxxxxx> wrote in message
news146E1F1-0CF9-4DDA-98F0-032BEC6572A3@xxxxxx
Quote:

> Can't receive windows mail. Was working fine until a few days ago. I had
> an
> agent with my bellsouth server use remote access to help with the problem.
> Everything is set up right and she said it was a problem with windows
> mail/microsoft and to contact them. I can send but not receive. I have
> no
> problem with my regular server account just windows mail.
>
>
My System SpecsSystem Spec
Old 10-26-2007   #5 (permalink)


 
 

Re: windows mail - can't recieve


"Dadre" <dadre@xxxxxx> wrote in message
news146E1F1-0CF9-4DDA-98F0-032BEC6572A3@xxxxxx
Quote:

> Can't receive windows mail. Was working fine until a few days ago. I had
> an
> agent with my bellsouth server use remote access to help with the problem.
> Everything is set up right and she said it was a problem with windows
> mail/microsoft and to contact them. I can send but not receive. I have
> no
> problem with my regular server account just windows mail.
>
You might check your setup against the instructions on their web site:

<http://help.bellsouth.net/bellsouth/asp/browse_subfolder.asp?sprt_fid=0a41840c-0baf-4379-9f63-f578f49fee77>

<http://help.bellsouth.net/bellsouth/asp/contentview.asp?isbrowse=true&sprt_cid=24dbf61a%2D2ce9%2D4192%2Da589%2D121587e364c2>


If that doesn't help, let us know what antivirus programs you are using,
if any.


My System SpecsSystem Spec
Old 10-26-2007   #6 (permalink)
Irene


 
 

Re: windows mail - can't recieve

Hi,

I recently purchased a laptop that came with preinstalled vista. I have the
same problem stated in this chatroom, been with remotes access with dell,
talked with att tech and they could not resolved the issue.

I have McaFee anti virus protection, also came as preintalled.

Thanks!
Irene

"robertNOSPAMmiles@xxxxxx" wrote:
Quote:

>
> "Dadre" <dadre@xxxxxx> wrote in message
> news146E1F1-0CF9-4DDA-98F0-032BEC6572A3@xxxxxx
Quote:

> > Can't receive windows mail. Was working fine until a few days ago. I had
> > an
> > agent with my bellsouth server use remote access to help with the problem.
> > Everything is set up right and she said it was a problem with windows
> > mail/microsoft and to contact them. I can send but not receive. I have
> > no
> > problem with my regular server account just windows mail.
> >
> You might check your setup against the instructions on their web site:
>
> <http://help.bellsouth.net/bellsouth/asp/browse_subfolder.asp?sprt_fid=0a41840c-0baf-4379-9f63-f578f49fee77>
>
> <http://help.bellsouth.net/bellsouth/asp/contentview.asp?isbrowse=true&sprt_cid=24dbf61a%2D2ce9%2D4192%2Da589%2D121587e364c2>
>
>
> If that doesn't help, let us know what antivirus programs you are using,
> if any.
>
>
>
My System SpecsSystem Spec
Old 10-26-2007   #7 (permalink)
Gary VanderMolen


 
 

Re: windows mail - can't recieve

What happens when you send an email to yourself?

When you check mail with Windows Mail, does it appear to go
through the motions of contacting the server?

--
Gary VanderMolen [MS-MVP WLM]


"dadre" <dadre@xxxxxx> wrote in message news:93B2C2B5-1BE9-4E08-9F3B-FE07BAA2ED38@xxxxxx
Quote:

> there isn't an error message
>
> "Dave" wrote:
>
Quote:

>> Please post the entire error message here.
>>
>>
>> "Dadre" <dadre@xxxxxx> wrote in message
>> news146E1F1-0CF9-4DDA-98F0-032BEC6572A3@xxxxxx
Quote:

>> > Can't receive windows mail. Was working fine until a few days ago. I had
>> > an
>> > agent with my bellsouth server use remote access to help with the problem.
>> > Everything is set up right and she said it was a problem with windows
>> > mail/microsoft and to contact them. I can send but not receive. I have
>> > no
>> > problem with my regular server account just windows mail.
>> >
>> >
>>
My System SpecsSystem Spec
Old 10-26-2007   #8 (permalink)


 
 

Re: windows mail - can't recieve

McAfee and Norton antivirus products often don't work well with
Windows Mail, and have to be uninstalled, not just disabled, to help
with many problems. Watch for someone else to tell you some of
the other antivirus products that do work well with Windows Mail.

"Irene" <Irene@xxxxxx> wrote in message
newsC4BAC1D-B1F8-4A4B-A863-C79919A4152F@xxxxxx
Quote:

> Hi,
>
> I recently purchased a laptop that came with preinstalled vista. I have
> the
> same problem stated in this chatroom, been with remotes access with dell,
> talked with att tech and they could not resolved the issue.
>
> I have McaFee anti virus protection, also came as preintalled.
>
> Thanks!
> Irene
>
> "robertNOSPAMmiles@xxxxxx" wrote:
>
Quote:

>>
>> "Dadre" <dadre@xxxxxx> wrote in message
>> news146E1F1-0CF9-4DDA-98F0-032BEC6572A3@xxxxxx
Quote:

>> > Can't receive windows mail. Was working fine until a few days ago. I
>> > had
>> > an
>> > agent with my bellsouth server use remote access to help with the
>> > problem.
>> > Everything is set up right and she said it was a problem with windows
>> > mail/microsoft and to contact them. I can send but not receive. I
>> > have
>> > no
>> > problem with my regular server account just windows mail.
>> >
>> You might check your setup against the instructions on their web site:
>>
>> <http://help.bellsouth.net/bellsouth/asp/browse_subfolder.asp?sprt_fid=0a41840c-0baf-4379-9f63-f578f49fee77>
>>
>> <http://help.bellsouth.net/bellsouth/asp/contentview.asp?isbrowse=true&sprt_cid=24dbf61a%2D2ce9%2D4192%2Da589%2D121587e364c2>
>>
>>
>> If that doesn't help, let us know what antivirus programs you are using,
>> if any.
>>
>>
>>

My System SpecsSystem Spec
Old 10-27-2007   #9 (permalink)
Gary VanderMolen


 
 

Re: windows mail - can't recieve

First of all, this is not a chat room.

There are many different problems discussed in this forum,
so, your reference to "same problem" does not help.
Please give us the details of the problem you are having, what
you have tried so far, and include copies of any error messages.

McAfee antivirus is not compatible with Windows Mail, so you
will have to uninstall it.

--
Gary VanderMolen [MS-MVP WLM]


"Irene" <Irene@xxxxxx> wrote in message newsC4BAC1D-B1F8-4A4B-A863-C79919A4152F@xxxxxx
Quote:

> Hi,
>
> I recently purchased a laptop that came with preinstalled vista. I have the
> same problem stated in this chatroom, been with remotes access with dell,
> talked with att tech and they could not resolved the issue.
>
> I have McaFee anti virus protection, also came as preintalled.
>
> Thanks!
> Irene
My System SpecsSystem Spec
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