Vista - Initialize Junk Mail Filtering and MSOE.DLL could not initialize

I get the following back to back errors when trying to start Windows Mail:

"Windows Mail could not be started initialize junk filtering. Your computer
may be out of memory or your disk is full (0x80070002)" after I click OK then
I get

"Windows Mail could not be started because MSOE.DLL could not be initialized"

I am running Norton Security Online provided by ATT/Yahoo. At first there
were no problems with Norton running. I had to reinstall Norton and then got
these error messages.

Can anyone help??

Ken

"RainbowKid" <RainbowKid@xxxxxx> wrote in message
news:1A139EE9-861C-44A1-81E3-2010F4AC08CE@xxxxxxNorton and McAfee antivirus programs are known to cause problems with
Windows Mail, although usually not immediately. You may have to
uninstall the Norton program, install the download often recommended
here for Windows Mail problems, and then see if you need to do more
to fix the problem.

Windows Mail is not compatible with most McAfee and
Norton security programs. Those will need to be uninstalled,
not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3
--
Gary VanderMolen [MS-MVP WLM]


"RainbowKid" <RainbowKid@xxxxxx> wrote in message news:1A139EE9-861C-44A1-81E3-2010F4AC08CE@xxxxxx

I don't have Norton or McAffee and I have the same error message. Is there a
way just to get the bad file back? I have AVG as my antivirus program.



"Gary VanderMolen" wrote:

I don't understand your reference to getting "the bad file back."

Have you tried it after uninstalling AVG?

--
Gary VanderMolen [MS-MVP WLM]


"Sean P. Cramer" <Sean P. Cramer@xxxxxx> wrote in message
news:5E002923-02B5-4120-A8F3-E6685B4DE200@xxxxxx

I just uninstalled AVG, and it didn't remedy the problem. About the "bad
file back". It says msoe.dll can't initialize. Would I be able just to get
that file and paste it over the current one?
Do you have any other ideas?



"Gary VanderMolen" wrote:

That error message is not very helpful. There probably is nothing wrong
with that msoe.dll file. Basically it means that Windows Mail can't start up
because of severe database corruption.

At this point your best course of action is to upgrade to the Windows Live
Mail program: http://get.live.com/wlmail/overview

--
Gary VanderMolen [MS-MVP WLM]


"Sean P. Cramer" <SeanPCramer@xxxxxx> wrote in message
news:3C2AF3FA-FC97-461F-87E5-60B850CF63D6@xxxxxx

I am having this same problem. Up until yesterday all was well. Now I get
this error message. Do I assume that this windows upgrade to get.live.com
will work in windows vista? I wouldn't want to download yet another program
that won't work.

Gladys Rogers
Dayton, Tx.

"Gary VanderMolen" wrote:

Yes, I've been using it successfully in Vista for the past 11 months.

--
Gary VanderMolen, MS-MVP (WLMail)


"ittybitty" <ittybitty@xxxxxx> wrote in message news:176230DF-DFF9-4751-8636-7AC7C3273F58@xxxxxx

So, am I understanding this correctly. Windows mail is corrupted and I will
NEVER get what I had stored there back? I can use WIndows live but cannot
ever use windows mail again. This is not good. Surely there is some way
to get what I had stored in windows mail back.


Gladys

"Gary VanderMolen" wrote: