Vista - problem printing email

11-08-2007

Our new computer has the vista operating system. we recently had a problem.
An update to mcafee security suite paralyzed printing and some other things.
we had to uninstall it etc. finally the computer works again but something
has made printing from Windows Mail impossible. The other user's hotmail is
unaffected as are Word etc.
But if I try and print an email Windows Mail freezes. To continue doing
email I have to restart the computer but I can go to the start screen and
open other programs. Does anyone have an idea what might have happened?
thanks
mary

11-09-2007

As a test, uninstall McAfee, reboot, then try printing.
If that works, we can recommend a more compatible antivirus.

--
Gary VanderMolen [MS-MVP WLM]

"mary bilz" <nutridec@xxxxxx> wrote in message news:u4183YlIIHA.1316@xxxxxx

Quote:

> Our new computer has the vista operating system. we recently had a problem.
> An update to mcafee security suite paralyzed printing and some other things.
> we had to uninstall it etc. finally the computer works again but something
> has made printing from Windows Mail impossible. The other user's hotmail is
> unaffected as are Word etc.
> But if I try and print an email Windows Mail freezes. To continue doing
> email I have to restart the computer but I can go to the start screen and
> open other programs. Does anyone have an idea what might have happened?
> thanks
> mary

11-09-2007

Thank you Gary,
It worked!
I Uninstalled the McAfee - then ran MCPR - . My Email is back to
normal. Now what can I do re. virus protection?

thanks
mary
nutridec@xxxxxx
"Gary VanderMolen" <gary@xxxxxx> wrote in message
news:efwjRAqIIHA.5208@xxxxxx

Quote:

> As a test, uninstall McAfee, reboot, then try printing.
> If that works, we can recommend a more compatible antivirus.
>
> --
> Gary VanderMolen [MS-MVP WLM]
>
>
> "mary bilz" <nutridec@xxxxxx> wrote in message
> news:u4183YlIIHA.1316@xxxxxx

Quote:

>> Our new computer has the vista operating system. we recently had a
>> problem. An update to mcafee security suite paralyzed printing and some
>> other things. we had to uninstall it etc. finally the computer works
>> again but something has made printing from Windows Mail impossible. The
>> other user's hotmail is unaffected as are Word etc.
>> But if I try and print an email Windows Mail freezes. To continue
>> doing email I have to restart the computer but I can go to the start
>> screen and open other programs. Does anyone have an idea what might have
>> happened?
>> thanks
>> mary

11-09-2007

"mary bilz" <nutridec@xxxxxx> wrote in message
news:edWeqAuIIHA.748@xxxxxx

Quote:

> Thank you Gary,
> It worked!
> I Uninstalled the McAfee - then ran MCPR - . My Email is back to
> normal. Now what can I do re. virus protection?
>
> thanks
> mary
> nutridec@xxxxxx
> "Gary VanderMolen" <gary@xxxxxx> wrote in message
> news:efwjRAqIIHA.5208@xxxxxx

Quote:

>> As a test, uninstall McAfee, reboot, then try printing.
>> If that works, we can recommend a more compatible antivirus.
>>
>> --
>> Gary VanderMolen [MS-MVP WLM]
>>
>>
>> "mary bilz" <nutridec@xxxxxx> wrote in message
>> news:u4183YlIIHA.1316@xxxxxx

Quote:

>>> Our new computer has the vista operating system. we recently had a
>>> problem. An update to mcafee security suite paralyzed printing and some
>>> other things. we had to uninstall it etc. finally the computer works
>>> again but something has made printing from Windows Mail impossible. The
>>> other user's hotmail is unaffected as are Word etc.
>>> But if I try and print an email Windows Mail freezes. To continue
>>> doing email I have to restart the computer but I can go to the start
>>> screen and open other programs. Does anyone have an idea what might
>>> have happened?
>>> thanks
>>> mary

>

Avast! is free and pretty good. Make sure you do a Custom install and don't
install email scanning; it adds no protection. http://www.avast.com

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not send email

11-09-2007

Thanks for having faith in following my suggestion.

I recommend the free Avast antivirus, but as always,
the email scanning function must be turned off.
http://www.avast.com/eng/avast_4_home.html
--
Gary VanderMolen [MS-MVP WLM]

"mary bilz" <nutridec@xxxxxx> wrote in message news:edWeqAuIIHA.748@xxxxxx

Quote:

> Thank you Gary,
> It worked!
> I Uninstalled the McAfee - then ran MCPR - . My Email is back to
> normal. Now what can I do re. virus protection?
>
> thanks
> mary
> nutridec@xxxxxx
> "Gary VanderMolen" <gary@xxxxxx> wrote in message
> news:efwjRAqIIHA.5208@xxxxxx

Quote:

>> As a test, uninstall McAfee, reboot, then try printing.
>> If that works, we can recommend a more compatible antivirus.
>>
>> --
>> Gary VanderMolen [MS-MVP WLM]
>>
>>
>> "mary bilz" <nutridec@xxxxxx> wrote in message
>> news:u4183YlIIHA.1316@xxxxxx

Quote:

>>> Our new computer has the vista operating system. we recently had a
>>> problem. An update to mcafee security suite paralyzed printing and some
>>> other things. we had to uninstall it etc. finally the computer works
>>> again but something has made printing from Windows Mail impossible. The
>>> other user's hotmail is unaffected as are Word etc.
>>> But if I try and print an email Windows Mail freezes. To continue
>>> doing email I have to restart the computer but I can go to the start
>>> screen and open other programs. Does anyone have an idea what might have
>>> happened?
>>> thanks
>>> mary

>

11-08-2007	#1 (permalink)
mary bilz n/a posts	problem printing email Our new computer has the vista operating system. we recently had a problem. An update to mcafee security suite paralyzed printing and some other things. we had to uninstall it etc. finally the computer works again but something has made printing from Windows Mail impossible. The other user's hotmail is unaffected as are Word etc. But if I try and print an email Windows Mail freezes. To continue doing email I have to restart the computer but I can go to the start screen and open other programs. Does anyone have an idea what might have happened? thanks mary
My System Specs

11-09-2007	#2 (permalink)
Gary VanderMolen n/a posts	Re: problem printing email As a test, uninstall McAfee, reboot, then try printing. If that works, we can recommend a more compatible antivirus. -- Gary VanderMolen [MS-MVP WLM] "mary bilz" <nutridec@xxxxxx> wrote in message news:u4183YlIIHA.1316@xxxxxx Quote: > Our new computer has the vista operating system. we recently had a problem. > An update to mcafee security suite paralyzed printing and some other things. > we had to uninstall it etc. finally the computer works again but something > has made printing from Windows Mail impossible. The other user's hotmail is > unaffected as are Word etc. > But if I try and print an email Windows Mail freezes. To continue doing > email I have to restart the computer but I can go to the start screen and > open other programs. Does anyone have an idea what might have happened? > thanks > mary
My System Specs

11-09-2007	#3 (permalink)
mary bilz n/a posts	Re: problem printing email Thank you Gary, It worked! I Uninstalled the McAfee - then ran MCPR - . My Email is back to normal. Now what can I do re. virus protection? thanks mary nutridec@xxxxxx "Gary VanderMolen" <gary@xxxxxx> wrote in message news:efwjRAqIIHA.5208@xxxxxx Quote: > As a test, uninstall McAfee, reboot, then try printing. > If that works, we can recommend a more compatible antivirus. > > -- > Gary VanderMolen [MS-MVP WLM] > > > "mary bilz" <nutridec@xxxxxx> wrote in message > news:u4183YlIIHA.1316@xxxxxx Quote: >> Our new computer has the vista operating system. we recently had a >> problem. An update to mcafee security suite paralyzed printing and some >> other things. we had to uninstall it etc. finally the computer works >> again but something has made printing from Windows Mail impossible. The >> other user's hotmail is unaffected as are Word etc. >> But if I try and print an email Windows Mail freezes. To continue >> doing email I have to restart the computer but I can go to the start >> screen and open other programs. Does anyone have an idea what might have >> happened? >> thanks >> mary
My System Specs

11-09-2007	#4 (permalink)
Frank Saunders MS-MVP IE,OE/WM n/a posts	Re: problem printing email "mary bilz" <nutridec@xxxxxx> wrote in message news:edWeqAuIIHA.748@xxxxxx Quote: > Thank you Gary, > It worked! > I Uninstalled the McAfee - then ran MCPR - . My Email is back to > normal. Now what can I do re. virus protection? > > thanks > mary > nutridec@xxxxxx > "Gary VanderMolen" <gary@xxxxxx> wrote in message > news:efwjRAqIIHA.5208@xxxxxx Quote: >> As a test, uninstall McAfee, reboot, then try printing. >> If that works, we can recommend a more compatible antivirus. >> >> -- >> Gary VanderMolen [MS-MVP WLM] >> >> >> "mary bilz" <nutridec@xxxxxx> wrote in message >> news:u4183YlIIHA.1316@xxxxxx Quote: >>> Our new computer has the vista operating system. we recently had a >>> problem. An update to mcafee security suite paralyzed printing and some >>> other things. we had to uninstall it etc. finally the computer works >>> again but something has made printing from Windows Mail impossible. The >>> other user's hotmail is unaffected as are Word etc. >>> But if I try and print an email Windows Mail freezes. To continue >>> doing email I have to restart the computer but I can go to the start >>> screen and open other programs. Does anyone have an idea what might >>> have happened? >>> thanks >>> mary > Avast! is free and pretty good. Make sure you do a Custom install and don't install email scanning; it adds no protection. http://www.avast.com -- Frank Saunders MS-MVP IE,OE/WM www.fjsmjs.com Do not send email
My System Specs

11-09-2007	#5 (permalink)
Gary VanderMolen n/a posts	Re: problem printing email Thanks for having faith in following my suggestion. I recommend the free Avast antivirus, but as always, the email scanning function must be turned off. http://www.avast.com/eng/avast_4_home.html -- Gary VanderMolen [MS-MVP WLM] "mary bilz" <nutridec@xxxxxx> wrote in message news:edWeqAuIIHA.748@xxxxxx Quote: > Thank you Gary, > It worked! > I Uninstalled the McAfee - then ran MCPR - . My Email is back to > normal. Now what can I do re. virus protection? > > thanks > mary > nutridec@xxxxxx > "Gary VanderMolen" <gary@xxxxxx> wrote in message > news:efwjRAqIIHA.5208@xxxxxx Quote: >> As a test, uninstall McAfee, reboot, then try printing. >> If that works, we can recommend a more compatible antivirus. >> >> -- >> Gary VanderMolen [MS-MVP WLM] >> >> >> "mary bilz" <nutridec@xxxxxx> wrote in message >> news:u4183YlIIHA.1316@xxxxxx Quote: >>> Our new computer has the vista operating system. we recently had a >>> problem. An update to mcafee security suite paralyzed printing and some >>> other things. we had to uninstall it etc. finally the computer works >>> again but something has made printing from Windows Mail impossible. The >>> other user's hotmail is unaffected as are Word etc. >>> But if I try and print an email Windows Mail freezes. To continue >>> doing email I have to restart the computer but I can go to the start >>> screen and open other programs. Does anyone have an idea what might have >>> happened? >>> thanks >>> mary >
My System Specs

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