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| | #11 (permalink) |
| | Re: Can not Send Email from a Bellsouth Account I unchecked that option, but still getting the below error. Any other suggestions? "The connection to the server has failed. Subject 'Re: Testing', Account: 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E" "Gary VanderMolen" wrote: Quote: > That server doesn't use the SSL option. Uncheck that option. > > -- > Gary VanderMolen, MS-MVP (Mail) > > > "PalmBeach" <PalmBeach@xxxxxx> wrote in message news:E5623377-FD5A-41E4-B296-4D7A401D0EF6@xxxxxx Quote: > >I also have a bellsouth email account that AT&T took over and ever since > > then, I seem to have problems sending emails out. I can receive emails fine, > > but get errors whenever I try to send emails. I recently got a laptop with > > Windows Vista home premium and was setting up my email account to use Windows > > mail. I setup the incoming server and outgoing server to mail.bellsouth.net > > as directed by AT&T technical help, but still get the below error. They said > > I may have to contact microsoft help support. Can you help me? I think I > > need to change the port number, but I don't know what to. I'm desperate! > > I'd appreciate any help. Thanks. > > > > "The connection to the server has failed. Subject 'Re: Testing', Account: > > 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25, > > Secure(SSL): Yes, Socket Error: 10061, Error Number: 0x800CCC0E" > > |
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| | #12 (permalink) |
| | Re: Can not Send Email from a Bellsouth Account See if this helps (may not be reachable from outside AT&T): <http://support.att.net/bellsouth/asp/UserTypeSelect.asp?referer=/bellsouth/asp/contentview.asp&sprt_cid=24dbf61a%2D2ce9%2D4192%2Da589%2D121587e364c2&isbrowse=true&source=2> Also, if you have your bellsouth.net newsreader connection set up, ask in newsgroup bellsouth.net.support.email (not supposed to be reachable outside AT&T, and perhaps not outside the bellsouth.net part). If you don't have that newsreader connection set up,see here: <http://my.att.net/newsgroup/s/s.dll?spage=cg/news/newsgroup007.htm&only=y&ck=> Expect similar access restrictions. Even though most of this was written for Outlook Express, it should also work under Windows Mail if you follow the Vista only instructions after step 11. Robert Miles "PalmBeach" <PalmBeach@xxxxxx> wrote in message news:62BF6B56-5CD4-4C69-AF6E-84C37BC59CB7@xxxxxx Quote: >I unchecked that option, but still getting the below error. Any other > suggestions? > > "The connection to the server has failed. Subject 'Re: Testing', Account: > 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: > 25, > Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E" > > "Gary VanderMolen" wrote: > Quote: >> That server doesn't use the SSL option. Uncheck that option. >> >> -- >> Gary VanderMolen, MS-MVP (Mail) >> >> >> "PalmBeach" <PalmBeach@xxxxxx> wrote in message >> news:E5623377-FD5A-41E4-B296-4D7A401D0EF6@xxxxxx Quote: >> >I also have a bellsouth email account that AT&T took over and ever since >> > then, I seem to have problems sending emails out. I can receive emails >> > fine, >> > but get errors whenever I try to send emails. I recently got a laptop >> > with >> > Windows Vista home premium and was setting up my email account to use >> > Windows >> > mail. I setup the incoming server and outgoing server to >> > mail.bellsouth.net >> > as directed by AT&T technical help, but still get the below error. >> > They said >> > I may have to contact microsoft help support. Can you help me? I >> > think I >> > need to change the port number, but I don't know what to. I'm >> > desperate! >> > I'd appreciate any help. Thanks. >> > >> > "The connection to the server has failed. Subject 'Re: Testing', >> > Account: >> > 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, >> > Port: 25, >> > Secure(SSL): Yes, Socket Error: 10061, Error Number: 0x800CCC0E" >> >> |
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| | #13 (permalink) |
| | Re: Can not Send Email from a Bellsouth Account When you got that error, were you sending from home, or on a laptop away from home? -- Gary VanderMolen, MS-MVP (Mail) "PalmBeach" <PalmBeach@xxxxxx> wrote in message news:62BF6B56-5CD4-4C69-AF6E-84C37BC59CB7@xxxxxx Quote: >I unchecked that option, but still getting the below error. Any other > suggestions? > > "The connection to the server has failed. Subject 'Re: Testing', Account: > 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25, > Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E" > > "Gary VanderMolen" wrote: > Quote: >> That server doesn't use the SSL option. Uncheck that option. >> >> -- >> Gary VanderMolen, MS-MVP (Mail) >> >> >> "PalmBeach" <PalmBeach@xxxxxx> wrote in message news:E5623377-FD5A-41E4-B296-4D7A401D0EF6@xxxxxx Quote: >> >I also have a bellsouth email account that AT&T took over and ever since >> > then, I seem to have problems sending emails out. I can receive emails fine, >> > but get errors whenever I try to send emails. I recently got a laptop with >> > Windows Vista home premium and was setting up my email account to use Windows >> > mail. I setup the incoming server and outgoing server to mail.bellsouth.net >> > as directed by AT&T technical help, but still get the below error. They said >> > I may have to contact microsoft help support. Can you help me? I think I >> > need to change the port number, but I don't know what to. I'm desperate! >> > I'd appreciate any help. Thanks. >> > >> > "The connection to the server has failed. Subject 'Re: Testing', Account: >> > 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25, >> > Secure(SSL): Yes, Socket Error: 10061, Error Number: 0x800CCC0E" >> >> |
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| | #14 (permalink) |
| Vista Ultimate x64 | Re: Can not Send Email from a Bellsouth Account Incoming: mail.bellsouth.net Outgoing: mail.bellsouth.net That seriously should solve all your problems. Live Mail should automatically take care of everything. I also have Bellsouth mail too. |
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| | #15 (permalink) |
| | Re: Can not Send Email from a Bellsouth Account I was attempting to send email from my laptop away from home. What is the difference? Will I have to change my mail settings when using my laptop at home versus when I use my laptop away from home. I recently got this laptop and was planning to use the laptop as my main computer and get rid of my desktop computer at home. "Gary VanderMolen" wrote: Quote: > When you got that error, were you sending from home, or on a laptop > away from home? > > -- > Gary VanderMolen, MS-MVP (Mail) > > > "PalmBeach" <PalmBeach@xxxxxx> wrote in message news:62BF6B56-5CD4-4C69-AF6E-84C37BC59CB7@xxxxxx Quote: > >I unchecked that option, but still getting the below error. Any other > > suggestions? > > > > "The connection to the server has failed. Subject 'Re: Testing', Account: > > 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25, > > Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E" > > > > "Gary VanderMolen" wrote: > > Quote: > >> That server doesn't use the SSL option. Uncheck that option. > >> > >> -- > >> Gary VanderMolen, MS-MVP (Mail) > >> > >> > >> "PalmBeach" <PalmBeach@xxxxxx> wrote in message news:E5623377-FD5A-41E4-B296-4D7A401D0EF6@xxxxxx > >> >I also have a bellsouth email account that AT&T took over and ever since > >> > then, I seem to have problems sending emails out. I can receive emails fine, > >> > but get errors whenever I try to send emails. I recently got a laptop with > >> > Windows Vista home premium and was setting up my email account to use Windows > >> > mail. I setup the incoming server and outgoing server to mail.bellsouth.net > >> > as directed by AT&T technical help, but still get the below error. They said > >> > I may have to contact microsoft help support. Can you help me? I think I > >> > need to change the port number, but I don't know what to. I'm desperate! > >> > I'd appreciate any help. Thanks. > >> > > >> > "The connection to the server has failed. Subject 'Re: Testing', Account: > >> > 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25, > >> > Secure(SSL): Yes, Socket Error: 10061, Error Number: 0x800CCC0E" > >> > >> > >> > > |
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| | #16 (permalink) |
| | Re: Can not Send Email from a Bellsouth Account I do have my incoming and outgoing mail servers set to mail.bellsouth.net, but it doesn't resolve my problem. There's something more happening and it may be the fact that I'm using my laptop away from home like Gary VanderMolen mentioned, but I don't know how to fix it. What are you referring to when you say 'Live mail' automatically took care of everything? "vistaHater9000" wrote: Quote: > > Incoming: mail.bellsouth.net > Outgoing: mail.bellsouth.net > > That seriously should solve all your problems. > > Live Mail should automatically take care of everything. I also have > Bellsouth mail too. > > > -- > vistaHater9000 > |
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| | #17 (permalink) |
| | Re: Can not Send Email from a Bellsouth Account "PalmBeach" <PalmBeach@xxxxxx> wrote in message news:62BF6B56-5CD4-4C69-AF6E-84C37BC59CB7@xxxxxx Quote: >I unchecked that option, but still getting the below error. Any other > suggestions? > > "The connection to the server has failed. Subject 'Re: Testing', Account: > 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25, > Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E" > > "Gary VanderMolen" wrote: > Quote: >> That server doesn't use the SSL option. Uncheck that option. >> >> -- >> Gary VanderMolen, MS-MVP (Mail) >> >> >> "PalmBeach" <PalmBeach@xxxxxx> wrote in message >> news:E5623377-FD5A-41E4-B296-4D7A401D0EF6@xxxxxx Quote: >> >I also have a bellsouth email account that AT&T took over and ever since >> > then, I seem to have problems sending emails out. I can receive emails fine, >> > but get errors whenever I try to send emails. I recently got a laptop with >> > Windows Vista home premium and was setting up my email account to use Windows >> > mail. I setup the incoming server and outgoing server to mail.bellsouth.net >> > as directed by AT&T technical help, but still get the below error. They said >> > I may have to contact microsoft help support. Can you help me? I think I >> > need to change the port number, but I don't know what to. I'm desperate! >> > I'd appreciate any help. Thanks. >> > >> > "The connection to the server has failed. Subject 'Re: Testing', Account: >> > 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25, >> > Secure(SSL): Yes, Socket Error: 10061, Error Number: 0x800CCC0E" >> >> Do you have a firewall that might be blocking the connection? McAfee or Norton, possibly? (Refer to http://www.computerquestionhelp.com/0X800CCC0E.html, 4th bullet down.) -- - Colton ! Reply to newsgroups * Remove stars in email |
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| | #18 (permalink) |
| | Re: Can not Send Email from a Bellsouth Account In that case (away from home), what you experienced is normal. As a general rule, the owner of the SMTP server you are using must be the same as the one providing your Internet connection at that moment. For more on this issue see http://www.postcastserver.com/help/P..._Blocking.aspx The available workarounds when sending away from home are as follows: 1. Use webmail for sending (via your browser). 2. Ask your home ISP if they have a port other than '25' for SMTP. I don't think Bellsouth does. 3. If you use the same away-from-home connection frequently, substitute the SMTP server belonging to that connection. This is a bit tricky, but if you want to go that route, I can provide more details. 4. If you frequently send from multiple locations, get a free Gmail account, configure it for POP access, and use it for your sending chores. Gmail uses port 465 for SMTP, which is not blocked like port 25 is. -- Gary VanderMolen, MS-MVP (Mail) "PalmBeach" <PalmBeach@xxxxxx> wrote in message news:E55714C3-D55E-498F-A59B-174FE51196A5@xxxxxx Quote: >I was attempting to send email from my laptop away from home. What is the > difference? Will I have to change my mail settings when using my laptop at > home versus when I use my laptop away from home. I recently got this laptop > and was planning to use the laptop as my main computer and get rid of my > desktop computer at home. > > "Gary VanderMolen" wrote: > Quote: >> When you got that error, were you sending from home, or on a laptop >> away from home? >> >> -- >> Gary VanderMolen, MS-MVP (Mail) >> >> >> "PalmBeach" <PalmBeach@xxxxxx> wrote in message news:62BF6B56-5CD4-4C69-AF6E-84C37BC59CB7@xxxxxx Quote: >> >I unchecked that option, but still getting the below error. Any other >> > suggestions? >> > >> > "The connection to the server has failed. Subject 'Re: Testing', Account: >> > 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25, >> > Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E" >> > >> > "Gary VanderMolen" wrote: >> > >> >> That server doesn't use the SSL option. Uncheck that option. >> >> >> >> -- >> >> Gary VanderMolen, MS-MVP (Mail) >> >> >> >> >> >> "PalmBeach" <PalmBeach@xxxxxx> wrote in message >> >> news:E5623377-FD5A-41E4-B296-4D7A401D0EF6@xxxxxx >> >> >I also have a bellsouth email account that AT&T took over and ever since >> >> > then, I seem to have problems sending emails out. I can receive emails fine, >> >> > but get errors whenever I try to send emails. I recently got a laptop with >> >> > Windows Vista home premium and was setting up my email account to use Windows >> >> > mail. I setup the incoming server and outgoing server to mail.bellsouth.net >> >> > as directed by AT&T technical help, but still get the below error. They said >> >> > I may have to contact microsoft help support. Can you help me? I think I >> >> > need to change the port number, but I don't know what to. I'm desperate! >> >> > I'd appreciate any help. Thanks. >> >> > >> >> > "The connection to the server has failed. Subject 'Re: Testing', Account: >> >> > 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25, >> >> > Secure(SSL): Yes, Socket Error: 10061, Error Number: 0x800CCC0E" >> >> >> >> >> >> >> >> |
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| | #19 (permalink) |
| | Re: Can not Send Email from a Bellsouth Account I am unable to send E-mail thru Bellsouth although up until a few weeks ago I could. I've contacted Bellsouth Tech Support twice and the last Tech person told me to use my regular e-mail. I am getting this error: Subject 'Test', Account: 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC19 Can you help me? Thanks -- Phyllis "Gary VanderMolen" wrote: Quote: > In that case (away from home), what you experienced is normal. As a > general rule, the owner of the SMTP server you are using must be the > same as the one providing your Internet connection at that moment. > For more on this issue see > http://www.postcastserver.com/help/P..._Blocking.aspx > > The available workarounds when sending away from home are as follows: > > 1. Use webmail for sending (via your browser). > 2. Ask your home ISP if they have a port other than '25' for SMTP. I don't think > Bellsouth does. > 3. If you use the same away-from-home connection frequently, substitute the SMTP > server belonging to that connection. This is a bit tricky, but if you want to go that route, > I can provide more details. > 4. If you frequently send from multiple locations, get a free Gmail account, > configure it for POP access, and use it for your sending chores. > Gmail uses port 465 for SMTP, which is not blocked like port 25 is. > > -- > Gary VanderMolen, MS-MVP (Mail) > > > "PalmBeach" <PalmBeach@xxxxxx> wrote in message news:E55714C3-D55E-498F-A59B-174FE51196A5@xxxxxx Quote: > >I was attempting to send email from my laptop away from home. What is the > > difference? Will I have to change my mail settings when using my laptop at > > home versus when I use my laptop away from home. I recently got this laptop > > and was planning to use the laptop as my main computer and get rid of my > > desktop computer at home. > > > > "Gary VanderMolen" wrote: > > Quote: > >> When you got that error, were you sending from home, or on a laptop > >> away from home? > >> > >> -- > >> Gary VanderMolen, MS-MVP (Mail) > >> > >> > >> "PalmBeach" <PalmBeach@xxxxxx> wrote in message news:62BF6B56-5CD4-4C69-AF6E-84C37BC59CB7@xxxxxx > >> >I unchecked that option, but still getting the below error. Any other > >> > suggestions? > >> > > >> > "The connection to the server has failed. Subject 'Re: Testing', Account: > >> > 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25, > >> > Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E" > >> > > >> > "Gary VanderMolen" wrote: > >> > > >> >> That server doesn't use the SSL option. Uncheck that option. > >> >> > >> >> -- > >> >> Gary VanderMolen, MS-MVP (Mail) > >> >> > >> >> > >> >> "PalmBeach" <PalmBeach@xxxxxx> wrote in message > >> >> news:E5623377-FD5A-41E4-B296-4D7A401D0EF6@xxxxxx > >> >> >I also have a bellsouth email account that AT&T took over and ever since > >> >> > then, I seem to have problems sending emails out. I can receive emails fine, > >> >> > but get errors whenever I try to send emails. I recently got a laptop with > >> >> > Windows Vista home premium and was setting up my email account to use Windows > >> >> > mail. I setup the incoming server and outgoing server to mail.bellsouth.net > >> >> > as directed by AT&T technical help, but still get the below error. They said > >> >> > I may have to contact microsoft help support. Can you help me? I think I > >> >> > need to change the port number, but I don't know what to. I'm desperate! > >> >> > I'd appreciate any help. Thanks. > >> >> > > >> >> > "The connection to the server has failed. Subject 'Re: Testing', Account: > >> >> > 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25, > >> >> > Secure(SSL): Yes, Socket Error: 10061, Error Number: 0x800CCC0E" > >> >> > >> >> > >> >> > >> > >> > >> > > |
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| | #20 (permalink) |
| | Re: Can not Send Email from a Bellsouth Account There seems to be a leading sentence missing from that error message. Was it something like "A time-out occurred while communicating with the server"? That type of problem is usually caused by interference from a non- compatible antivirus program. Which antivirus are you running? As a minimum, email scanning in the antivirus must be turned off, although that may not be sufficient to eliminate all bad effects. In a worst case scenario, your antivirus may need to be uninstalled. Email scanning in any antivirus must be disabled, for reasons explained here: http://thundercloud.net/infoave/tuto...ning/index.htm If no improvement after disabling email scanning, consider upgrading to Windows Live Mail, because it is less prone to suffering bad effects from overly intrusive antivirus programs: http://get.live.com/wlmail/overview -- Gary VanderMolen, MS-MVP (Mail) "Phyllis" <Phyllis@xxxxxx> wrote in message news:B905B1EC-91ED-467B-920A-02031F40D7AE@xxxxxx Quote: >I am unable to send E-mail thru Bellsouth although up until a few weeks ago I > could. I've contacted Bellsouth Tech Support twice and the last Tech person > told me to use my regular e-mail. I am getting this error: Subject 'Test', > Account: 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, > Port: 25, Secure(SSL): No, Error Number: 0x800CCC19 > > Can you help me? Thanks > -- > Phyllis > > > "Gary VanderMolen" wrote: > Quote: >> In that case (away from home), what you experienced is normal. As a >> general rule, the owner of the SMTP server you are using must be the >> same as the one providing your Internet connection at that moment. >> For more on this issue see >> http://www.postcastserver.com/help/P..._Blocking.aspx >> >> The available workarounds when sending away from home are as follows: >> >> 1. Use webmail for sending (via your browser). >> 2. Ask your home ISP if they have a port other than '25' for SMTP. I don't think >> Bellsouth does. >> 3. If you use the same away-from-home connection frequently, substitute the SMTP >> server belonging to that connection. This is a bit tricky, but if you want to go that route, >> I can provide more details. >> 4. If you frequently send from multiple locations, get a free Gmail account, >> configure it for POP access, and use it for your sending chores. >> Gmail uses port 465 for SMTP, which is not blocked like port 25 is. >> >> -- >> Gary VanderMolen, MS-MVP (Mail) >> >> >> "PalmBeach" <PalmBeach@xxxxxx> wrote in message news:E55714C3-D55E-498F-A59B-174FE51196A5@xxxxxx Quote: >> >I was attempting to send email from my laptop away from home. What is the >> > difference? Will I have to change my mail settings when using my laptop at >> > home versus when I use my laptop away from home. I recently got this laptop >> > and was planning to use the laptop as my main computer and get rid of my >> > desktop computer at home. >> > >> > "Gary VanderMolen" wrote: >> > >> >> When you got that error, were you sending from home, or on a laptop >> >> away from home? >> >> >> >> -- >> >> Gary VanderMolen, MS-MVP (Mail) >> >> >> >> >> >> "PalmBeach" <PalmBeach@xxxxxx> wrote in message >> >> news:62BF6B56-5CD4-4C69-AF6E-84C37BC59CB7@xxxxxx >> >> >I unchecked that option, but still getting the below error. Any other >> >> > suggestions? >> >> > >> >> > "The connection to the server has failed. Subject 'Re: Testing', Account: >> >> > 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25, >> >> > Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E" >> >> > >> >> > "Gary VanderMolen" wrote: >> >> > >> >> >> That server doesn't use the SSL option. Uncheck that option. >> >> >> >> >> >> -- >> >> >> Gary VanderMolen, MS-MVP (Mail) >> >> >> >> >> >> >> >> >> "PalmBeach" <PalmBeach@xxxxxx> wrote in message >> >> >> news:E5623377-FD5A-41E4-B296-4D7A401D0EF6@xxxxxx >> >> >> >I also have a bellsouth email account that AT&T took over and ever since >> >> >> > then, I seem to have problems sending emails out. I can receive emails fine, >> >> >> > but get errors whenever I try to send emails. I recently got a laptop with >> >> >> > Windows Vista home premium and was setting up my email account to use Windows >> >> >> > mail. I setup the incoming server and outgoing server to mail.bellsouth.net >> >> >> > as directed by AT&T technical help, but still get the below error. They said >> >> >> > I may have to contact microsoft help support. Can you help me? I think I >> >> >> > need to change the port number, but I don't know what to. I'm desperate! >> >> >> > I'd appreciate any help. Thanks. >> >> >> > >> >> >> > "The connection to the server has failed. Subject 'Re: Testing', Account: >> >> >> > 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25, >> >> >> > Secure(SSL): Yes, Socket Error: 10061, Error Number: 0x800CCC0E" >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> |
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