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Vista - Can not Send Email from a Bellsouth Account

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Old 11-11-2007   #1 (permalink)
tarheelgirl07


 
 

Can not Send Email from a Bellsouth Account

I get the following error when trying to send email from Windows Mail:

The connection to the server has failed. Subject 'test', Account:
'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

My System SpecsSystem Spec
Old 11-11-2007   #2 (permalink)


 
 

Re: Can not Send Email from a Bellsouth Account


"tarheelgirl07" <tarheelgirl07@xxxxxx> wrote in message
newsFDD74F3-0936-4A3E-8FE1-C160EF4E2BB6@xxxxxx
Quote:

>I get the following error when trying to send email from Windows Mail:
>
> The connection to the server has failed. Subject 'test', Account:
> 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port:
> 25,
> Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
Does your connection to the server go through any other internet provider's
equipment before it reaches bellsouth.net? If so, connections to port 25
are often blocked to cause trouble for spammers.

If not, try checking your email account under Windows Mail against
the bellsouth.net instructions for setting it up:

<http://help.bellsouth.net/bellsouth/asp/browse_subfolder.asp?sprt_fid=0a41840c-0baf-4379-9f63-f578f49fee77>

<http://help.bellsouth.net/bellsouth/asp/contentview.asp?isbrowse=true&sprt_cid=24dbf61a%2D2ce9%2D4192%2Da589%2D121587e364c2>

Note that bellsouth.net is merging with AT&T, so some of their web
pages are labelled as being for AT&T customers instead.


My System SpecsSystem Spec
Old 11-11-2007   #3 (permalink)
Dave


 
 

Re: Can not Send Email from a Bellsouth Account

Are you connected to Bellsouth's network when you try to send?


"tarheelgirl07" <tarheelgirl07@xxxxxx> wrote in message
newsFDD74F3-0936-4A3E-8FE1-C160EF4E2BB6@xxxxxx
Quote:

> I get the following error when trying to send email from Windows Mail:
>
> The connection to the server has failed. Subject 'test', Account:
> 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port:
> 25,
> Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
My System SpecsSystem Spec
Old 11-11-2007   #4 (permalink)
tarheelgirl07


 
 

Re: Can not Send Email from a Bellsouth Account

I am connected to Bellsouth, I just got off the phone with Bellsouth Tech
support and after 2 hours, still the same result, they said to try Microsoft
support.

"Dave" wrote:
Quote:

> Are you connected to Bellsouth's network when you try to send?
>
>
> "tarheelgirl07" <tarheelgirl07@xxxxxx> wrote in message
> newsFDD74F3-0936-4A3E-8FE1-C160EF4E2BB6@xxxxxx
Quote:

> > I get the following error when trying to send email from Windows Mail:
> >
> > The connection to the server has failed. Subject 'test', Account:
> > 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port:
> > 25,
> > Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
>
>
My System SpecsSystem Spec
Old 11-11-2007   #5 (permalink)
Gary VanderMolen


 
 

Re: Can not Send Email from a Bellsouth Account

If you are sure your Internet connection when you got that error
was via Bellsouth and not some away-from-home connection,
then the only other likely culprit is your antivirus.
Which antivirus are you using?
--
Gary VanderMolen [MS-MVP WLM]


"tarheelgirl07" <tarheelgirl07@xxxxxx> wrote in message
news:599868E6-AB9B-43FA-96D2-30768B88AA9A@xxxxxx
Quote:

>I am connected to Bellsouth, I just got off the phone with Bellsouth Tech
> support and after 2 hours, still the same result, they said to try Microsoft
> support.
>
> "Dave" wrote:
>
Quote:

>> Are you connected to Bellsouth's network when you try to send?
>>
>>
>> "tarheelgirl07" <tarheelgirl07@xxxxxx> wrote in message
>> newsFDD74F3-0936-4A3E-8FE1-C160EF4E2BB6@xxxxxx
Quote:

>> > I get the following error when trying to send email from Windows Mail:
>> >
>> > The connection to the server has failed. Subject 'test', Account:
>> > 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port:
>> > 25,
>> > Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
>>
>>
My System SpecsSystem Spec
Old 08-31-2008   #6 (permalink)
jamesd32940


 
 

RE: Can not Send Email from a Bellsouth Account



"tarheelgirl07" wrote:
Quote:

> I get the following error when trying to send email from Windows Mail:
>
> The connection to the server has failed. Subject 'test', Account:
> 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25,
> Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
My System SpecsSystem Spec
Old 08-31-2008   #7 (permalink)
jamesd32940


 
 

RE: Can not Send Email from a Bellsouth Account

Hey tarheelgirl:
did you ever resole the bellsouth prblem? I am getting the identical error
and cannot send out mail in windows mail... I am on bellsouth

"tarheelgirl07" wrote:
Quote:

> I get the following error when trying to send email from Windows Mail:
>
> The connection to the server has failed. Subject 'test', Account:
> 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25,
> Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
My System SpecsSystem Spec
Old 08-31-2008   #8 (permalink)
Gary VanderMolen


 
 

Re: Can not Send Email from a Bellsouth Account

If you would like some custom help, right-click on your error message,
copy, then paste it into a reply here.
We can't do much troubleshooting without that complete error message.
There are subtle differences in error messages that require expert evaluation.

--
Gary VanderMolen, MS-MVP (Mail)


"jamesd32940" <jamesd32940@xxxxxx> wrote in message news:3CB27287-BFF7-4C2F-ACD7-D9823C0D31C4@xxxxxx
Quote:

> Hey tarheelgirl:
> did you ever resole the bellsouth prblem? I am getting the identical error
> and cannot send out mail in windows mail... I am on bellsouth
>
> "tarheelgirl07" wrote:
>
Quote:

>> I get the following error when trying to send email from Windows Mail:
>>
>> The connection to the server has failed. Subject 'test', Account:
>> 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25,
>> Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
My System SpecsSystem Spec
Old 12-17-2008   #9 (permalink)
PalmBeach


 
 

Re: Can not Send Email from a Bellsouth Account

I also have a bellsouth email account that AT&T took over and ever since
then, I seem to have problems sending emails out. I can receive emails fine,
but get errors whenever I try to send emails. I recently got a laptop with
Windows Vista home premium and was setting up my email account to use Windows
mail. I setup the incoming server and outgoing server to mail.bellsouth.net
as directed by AT&T technical help, but still get the below error. They said
I may have to contact microsoft help support. Can you help me? I think I
need to change the port number, but I don't know what to. I'm desperate!
I'd appreciate any help. Thanks.

"The connection to the server has failed. Subject 'Re: Testing', Account:
'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25,
Secure(SSL): Yes, Socket Error: 10061, Error Number: 0x800CCC0E"



"Gary VanderMolen" wrote:
Quote:

> If you would like some custom help, right-click on your error message,
> copy, then paste it into a reply here.
> We can't do much troubleshooting without that complete error message.
> There are subtle differences in error messages that require expert evaluation.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "jamesd32940" <jamesd32940@xxxxxx> wrote in message news:3CB27287-BFF7-4C2F-ACD7-D9823C0D31C4@xxxxxx
Quote:

> > Hey tarheelgirl:
> > did you ever resole the bellsouth prblem? I am getting the identical error
> > and cannot send out mail in windows mail... I am on bellsouth
> >
> > "tarheelgirl07" wrote:
> >
Quote:

> >> I get the following error when trying to send email from Windows Mail:
> >>
> >> The connection to the server has failed. Subject 'test', Account:
> >> 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25,
> >> Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
>
My System SpecsSystem Spec
Old 12-17-2008   #10 (permalink)
Gary VanderMolen


 
 

Re: Can not Send Email from a Bellsouth Account

That server doesn't use the SSL option. Uncheck that option.

--
Gary VanderMolen, MS-MVP (Mail)


"PalmBeach" <PalmBeach@xxxxxx> wrote in message news:E5623377-FD5A-41E4-B296-4D7A401D0EF6@xxxxxx
Quote:

>I also have a bellsouth email account that AT&T took over and ever since
> then, I seem to have problems sending emails out. I can receive emails fine,
> but get errors whenever I try to send emails. I recently got a laptop with
> Windows Vista home premium and was setting up my email account to use Windows
> mail. I setup the incoming server and outgoing server to mail.bellsouth.net
> as directed by AT&T technical help, but still get the below error. They said
> I may have to contact microsoft help support. Can you help me? I think I
> need to change the port number, but I don't know what to. I'm desperate!
> I'd appreciate any help. Thanks.
>
> "The connection to the server has failed. Subject 'Re: Testing', Account:
> 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25,
> Secure(SSL): Yes, Socket Error: 10061, Error Number: 0x800CCC0E"

My System SpecsSystem Spec
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