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11-13-2007
| #1 (permalink) |
| Guest | Automatic Retrieval of mail How do I get automatic mail retrival to work? All settings are correct. I hear a tone every time it is time to check, but it never retrieves mail from my ISP. Have no problems manually recieving mail. Suspect this is a Norton problem, but can't see anything to change in Norton to allow it to work. Windows Firewall is off. Norton Firewall is on. -- Joe |
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11-13-2007
| #2 (permalink) |
| Guest | Re: Automatic Retrieval of mail "Joe" <Joe@xxxxxx> wrote in message news:EBE2FEF1-3F19-4372-B3D7-9670D06B7392@xxxxxx Quote: > How do I get automatic mail retrival to work? All settings are correct. > I > hear a tone every time it is time to check, but it never retrieves mail > from > my ISP. Have no problems manually recieving mail. Suspect this is a > Norton > problem, but can't see anything to change in Norton to allow it to work. > Windows Firewall is off. Norton Firewall is on. > -- > Joe the Norton program, not just changing its settings. Click on Tools, then Accounts, then your email account, then Properties. If there is no check mark in the box before Include this account when checking for new messages, click on this box and then Apply. Click on OK and then Close. Click on Tools, then Options. If there is no check mark in the box before Send and receive messages at startup, click on this box and then Apply. Click on Send. If there is no check mark in the box before Send messages immediately, click on this box and then Apply. Click on OK. |
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11-13-2007
| #3 (permalink) |
| Guest | Re: Automatic Retrieval of mail Yes, there's a way. Uninstall anything "Norton". Windows Mail is not compatible with most McAfee and Norton security programs. Those will need to be uninstalled, not just disabled. After uninstalling your non-compatible antivirus, download and install a more compatible antivirus like the free Avast: http://www.avast.com/eng/avast_4_home.html Even compatible antivirus programs will need to have their email scanning option turned off. For more on this topic see http://www.oehelp.com/OETips.aspx#3 Windows Firewall is quite adequate. It's the only firewall I've used for many years. -- Gary VanderMolen [MS-MVP WLM] "Joe" <Joe@xxxxxx> wrote in message news:EBE2FEF1-3F19-4372-B3D7-9670D06B7392@xxxxxx Quote: > How do I get automatic mail retrival to work? All settings are correct. I > hear a tone every time it is time to check, but it never retrieves mail from > my ISP. Have no problems manually recieving mail. Suspect this is a Norton > problem, but can't see anything to change in Norton to allow it to work. > Windows Firewall is off. Norton Firewall is on. > -- > Joe |
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11-13-2007
| #4 (permalink) |
| Guest | Re: Automatic Retrieval of mail Both of my tools settings were already set as you suggested. I am planning on uninstalling my current Norton and installing the 2008 version. Thanks, -- Joe "robertmiles@xxxxxx" wrote: Quote: > > "Joe" <Joe@xxxxxx> wrote in message > news:EBE2FEF1-3F19-4372-B3D7-9670D06B7392@xxxxxx Quote: > > How do I get automatic mail retrival to work? All settings are correct. > > I > > hear a tone every time it is time to check, but it never retrieves mail > > from > > my ISP. Have no problems manually recieving mail. Suspect this is a > > Norton > > problem, but can't see anything to change in Norton to allow it to work. > > Windows Firewall is off. Norton Firewall is on. > > -- > > Joe > Stopping the Norton problems in Windows Mail requires uninstalling > the Norton program, not just changing its settings. > > Click on Tools, then Accounts, then your email account, then > Properties. If there is no check mark in the box before Include > this account when checking for new messages, click on this box and > then Apply. Click on OK and then Close. > > Click on Tools, then Options. If there is no check mark in the box > before Send and receive messages at startup, click on this box and > then Apply. Click on Send. If there is no check mark in the box > before Send messages immediately, click on this box and then > Apply. Click on OK. > > > |
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11-13-2007
| #5 (permalink) |
| Guest | Re: Automatic Retrieval of mail Thanks for the info. I will look into your suggestions. -- Joe "Gary VanderMolen" wrote: Quote: > Yes, there's a way. Uninstall anything "Norton". > Windows Mail is not compatible with most McAfee > and Norton security programs. Those will need to be > uninstalled, not just disabled. > > After uninstalling your non-compatible antivirus, download > and install a more compatible antivirus like the free Avast: > http://www.avast.com/eng/avast_4_home.html > > Even compatible antivirus programs will need to have their > email scanning option turned off. For more on this topic see > http://www.oehelp.com/OETips.aspx#3 > > Windows Firewall is quite adequate. It's the only firewall I've used > for many years. > > -- > Gary VanderMolen [MS-MVP WLM] > > > "Joe" <Joe@xxxxxx> wrote in message news:EBE2FEF1-3F19-4372-B3D7-9670D06B7392@xxxxxx Quote: > > How do I get automatic mail retrival to work? All settings are correct. I > > hear a tone every time it is time to check, but it never retrieves mail from > > my ISP. Have no problems manually recieving mail. Suspect this is a Norton > > problem, but can't see anything to change in Norton to allow it to work. > > Windows Firewall is off. Norton Firewall is on. > > -- > > Joe |
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11-14-2007
| #6 (permalink) |
| Guest | Re: Automatic Retrieval of mail "Joe" <Joe@xxxxxx> wrote in message news:320F5060-04C4-4D2F-B955-149FCD5A0A17@xxxxxx Quote: > Both of my tools settings were already set as you suggested. I am > planning > on uninstalling my current Norton and installing the 2008 version. > Thanks, > -- > Joe > > > "robertmiles@xxxxxx" wrote: > Quote: >> >> "Joe" <Joe@xxxxxx> wrote in message >> news:EBE2FEF1-3F19-4372-B3D7-9670D06B7392@xxxxxx Quote: >> > How do I get automatic mail retrival to work? All settings are >> > correct. >> > I >> > hear a tone every time it is time to check, but it never retrieves mail >> > from >> > my ISP. Have no problems manually recieving mail. Suspect this is a >> > Norton >> > problem, but can't see anything to change in Norton to allow it to >> > work. >> > Windows Firewall is off. Norton Firewall is on. >> > -- >> > Joe >> Stopping the Norton problems in Windows Mail requires uninstalling >> the Norton program, not just changing its settings. >> >> Click on Tools, then Accounts, then your email account, then >> Properties. If there is no check mark in the box before Include >> this account when checking for new messages, click on this box and >> then Apply. Click on OK and then Close. >> >> Click on Tools, then Options. If there is no check mark in the box >> before Send and receive messages at startup, click on this box and >> then Apply. Click on Send. If there is no check mark in the box >> before Send messages immediately, click on this box and then >> Apply. Click on OK. >> >> >> Trend Micro program are also causing troubles. -- Frank Saunders MS-MVP IE,OE/WM www.fjsmjs.com Do not send email |
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