How do I get automatic mail retrival to work? All settings are correct. I
hear a tone every time it is time to check, but it never retrieves mail from
my ISP. Have no problems manually recieving mail. Suspect this is a Norton
problem, but can't see anything to change in Norton to allow it to work.
Windows Firewall is off. Norton Firewall is on.
--
Joe

"Joe" <Joe@xxxxxx> wrote in message
news:EBE2FEF1-3F19-4372-B3D7-9670D06B7392@xxxxxx

> How do I get automatic mail retrival to work? All settings are correct.
> I
> hear a tone every time it is time to check, but it never retrieves mail
> from
> my ISP. Have no problems manually recieving mail. Suspect this is a
> Norton
> problem, but can't see anything to change in Norton to allow it to work.
> Windows Firewall is off. Norton Firewall is on.
> --
> Joe

Stopping the Norton problems in Windows Mail requires uninstalling
the Norton program, not just changing its settings.

Click on Tools, then Accounts, then your email account, then
Properties. If there is no check mark in the box before Include
this account when checking for new messages, click on this box and
then Apply. Click on OK and then Close.

Click on Tools, then Options. If there is no check mark in the box
before Send and receive messages at startup, click on this box and
then Apply. Click on Send. If there is no check mark in the box
before Send messages immediately, click on this box and then
Apply. Click on OK.

Yes, there's a way. Uninstall anything "Norton".
Windows Mail is not compatible with most McAfee
and Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

Windows Firewall is quite adequate. It's the only firewall I've used
for many years.

--
Gary VanderMolen [MS-MVP WLM]


"Joe" <Joe@xxxxxx> wrote in message news:EBE2FEF1-3F19-4372-B3D7-9670D06B7392@xxxxxx

> How do I get automatic mail retrival to work? All settings are correct. I
> hear a tone every time it is time to check, but it never retrieves mail from
> my ISP. Have no problems manually recieving mail. Suspect this is a Norton
> problem, but can't see anything to change in Norton to allow it to work.
> Windows Firewall is off. Norton Firewall is on.
> --
> Joe

Both of my tools settings were already set as you suggested. I am planning
on uninstalling my current Norton and installing the 2008 version.
Thanks,
--
Joe


"robertmiles@xxxxxx" wrote:

>
> "Joe" <Joe@xxxxxx> wrote in message
> news:EBE2FEF1-3F19-4372-B3D7-9670D06B7392@xxxxxx

> > How do I get automatic mail retrival to work? All settings are correct.
> > I
> > hear a tone every time it is time to check, but it never retrieves mail
> > from
> > my ISP. Have no problems manually recieving mail. Suspect this is a
> > Norton
> > problem, but can't see anything to change in Norton to allow it to work.
> > Windows Firewall is off. Norton Firewall is on.
> > --
> > Joe

>
> Stopping the Norton problems in Windows Mail requires uninstalling
> the Norton program, not just changing its settings.
>
> Click on Tools, then Accounts, then your email account, then
> Properties. If there is no check mark in the box before Include
> this account when checking for new messages, click on this box and
> then Apply. Click on OK and then Close.
>
> Click on Tools, then Options. If there is no check mark in the box
> before Send and receive messages at startup, click on this box and
> then Apply. Click on Send. If there is no check mark in the box
> before Send messages immediately, click on this box and then
> Apply. Click on OK.
>
>
>

Thanks for the info. I will look into your suggestions.
--
Joe


"Gary VanderMolen" wrote:

> Yes, there's a way. Uninstall anything "Norton".
> Windows Mail is not compatible with most McAfee
> and Norton security programs. Those will need to be
> uninstalled, not just disabled.
>
> After uninstalling your non-compatible antivirus, download
> and install a more compatible antivirus like the free Avast:
> http://www.avast.com/eng/avast_4_home.html
>
> Even compatible antivirus programs will need to have their
> email scanning option turned off. For more on this topic see
> http://www.oehelp.com/OETips.aspx#3
>
> Windows Firewall is quite adequate. It's the only firewall I've used
> for many years.
>
> --
> Gary VanderMolen [MS-MVP WLM]
>
>
> "Joe" <Joe@xxxxxx> wrote in message news:EBE2FEF1-3F19-4372-B3D7-9670D06B7392@xxxxxx

> > How do I get automatic mail retrival to work? All settings are correct. I
> > hear a tone every time it is time to check, but it never retrieves mail from
> > my ISP. Have no problems manually recieving mail. Suspect this is a Norton
> > problem, but can't see anything to change in Norton to allow it to work.
> > Windows Firewall is off. Norton Firewall is on.
> > --
> > Joe

>

"Joe" <Joe@xxxxxx> wrote in message
news:320F5060-04C4-4D2F-B955-149FCD5A0A17@xxxxxx

> Both of my tools settings were already set as you suggested. I am
> planning
> on uninstalling my current Norton and installing the 2008 version.
> Thanks,
> --
> Joe
>
>
> "robertmiles@xxxxxx" wrote:
>

>>
>> "Joe" <Joe@xxxxxx> wrote in message
>> news:EBE2FEF1-3F19-4372-B3D7-9670D06B7392@xxxxxx

>> > How do I get automatic mail retrival to work? All settings are
>> > correct.
>> > I
>> > hear a tone every time it is time to check, but it never retrieves mail
>> > from
>> > my ISP. Have no problems manually recieving mail. Suspect this is a
>> > Norton
>> > problem, but can't see anything to change in Norton to allow it to
>> > work.
>> > Windows Firewall is off. Norton Firewall is on.
>> > --
>> > Joe

>>
>> Stopping the Norton problems in Windows Mail requires uninstalling
>> the Norton program, not just changing its settings.
>>
>> Click on Tools, then Accounts, then your email account, then
>> Properties. If there is no check mark in the box before Include
>> this account when checking for new messages, click on this box and
>> then Apply. Click on OK and then Close.
>>
>> Click on Tools, then Options. If there is no check mark in the box
>> before Send and receive messages at startup, click on this box and
>> then Apply. Click on Send. If there is no check mark in the box
>> before Send messages immediately, click on this box and then
>> Apply. Click on OK.
>>
>>
>>

Installing any Norton or McAfee program is a mistake. Apparently the newest
Trend Micro program are also causing troubles.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not send email