"zhang" <zhang@xxxxxx> wrote in message
> there is a mail in my send out box, and when I clikck, it is said unkonw
> because this mail in the send out box, I can not send out new mails.
> I need to delet or empty the send out box, tell me how to do...
> when I want to delete this mail, it is said unknow mistake, I can delete
> this mail!!
Download and install this fix, with Windows not running: http://support.microsoft.com/default.aspx/kb/941090
Although it's labelled as for mail stuck in the Outbox, it also
works in other folders. If you don't know whether to use
the 32-bit version or the 64-bit version, try the 32-bit
version first. Some common antivirus programs, such as
most of those from Norton or McAfee, tend to cause
this problem occasionally, so if you keep one of them
installed, be ready to use the same fix again.