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RB

Vista - Can't find "Inbox Repair Tool" for Outlook

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12-05-2007   #1
Jack201


 
 

Can't find "Inbox Repair Tool" for Outlook

While reading my email, I clicked on a email header (Snapfish) and I received
an error message that says: Errors have been detected in the file
C:\Documents and Settings\Jack Hopper\Local Settings\Application
Data\Microsoft\Outlook\outlook.pst. Quit all mail-enabled applications, and
then use the Inbox Repair Tool.

I have no idea where the "Inbox Repair Tool" is or how to get to it. My
Outlook will not open at all - it just gives an error box with the above
message.

Please HELP!!!!!


My System SpecsSystem Spec
12-05-2007   #2
Hal Hostetler [MVP P/I]


 
 

Re: Can't find "Inbox Repair Tool" for Outlook

You can find it at C:\Program Files\Microsoft Office\Office12, the file name
is SCANPST.EXE.

Hal
--
Hal Hostetler, CPBE -- hhh@xxxxxx
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"Jack201" <Jack201@xxxxxx> wrote in message
news:90102055-DD1E-4B17-8B89-8017EBFC5B8B@xxxxxx
Quote:

> While reading my email, I clicked on a email header (Snapfish) and I
received
Quote:

> an error message that says: Errors have been detected in the file
> C:\Documents and Settings\Jack Hopper\Local Settings\Application
> Data\Microsoft\Outlook\outlook.pst. Quit all mail-enabled applications,
and
Quote:

> then use the Inbox Repair Tool.
>
> I have no idea where the "Inbox Repair Tool" is or how to get to it. My
> Outlook will not open at all - it just gives an error box with the above
> message.
>
> Please HELP!!!!!
>

My System SpecsSystem Spec
12-06-2007   #3
Jack201


 
 

Re: Can't find "Inbox Repair Tool" for Outlook

Thank you - I ran scanpst twice and it told me that "AN error has occurred
which caused the scan to be stopped. No changes have been made to the file.

"Hal Hostetler [MVP P/I]" wrote:
Quote:

> You can find it at C:\Program Files\Microsoft Office\Office12, the file name
> is SCANPST.EXE.
>
> Hal
> --
> Hal Hostetler, CPBE -- hhh@xxxxxx
> Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
> http://www.kvoa.com -- "When News breaks, we fix it!"
> KVOA Television, Tucson, AZ. NBC Channel 4
> Live at Hot Licks - www.badnewsbluesband.com
>
> "Jack201" <Jack201@xxxxxx> wrote in message
> news:90102055-DD1E-4B17-8B89-8017EBFC5B8B@xxxxxx
Quote:

> > While reading my email, I clicked on a email header (Snapfish) and I
> received
Quote:

> > an error message that says: Errors have been detected in the file
> > C:\Documents and Settings\Jack Hopper\Local Settings\Application
> > Data\Microsoft\Outlook\outlook.pst. Quit all mail-enabled applications,
> and
Quote:

> > then use the Inbox Repair Tool.
> >
> > I have no idea where the "Inbox Repair Tool" is or how to get to it. My
> > Outlook will not open at all - it just gives an error box with the above
> > message.
> >
> > Please HELP!!!!!
> >
>
>
>
My System SpecsSystem Spec
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RB


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