Vista - Folders disappeared from inbox

12-13-2007

In the past when I've had this problem, I restarted my laptop and the
folders re-appeared. Unfortunately, I've not been able to get them to come
back this time. Does anyone have any suggestions? Thanks in advance.

**Brink** · 12-13-2007

Quote: Originally Posted by SharonR

In the past when I've had this problem, I restarted my laptop and the
folders re-appeared. Unfortunately, I've not been able to get them to come
back this time. Does anyone have any suggestions? Thanks in advance.

Hi Sharon,

If you deleted them by mistake, which is easy to do, then they may still be in the Deleted Items folder. If so, you can just drag them back.

Shawn

12-13-2007

Hello -- update:

Have tried the following with no luck:

Downloaded updates, downloaded fix noted in posts but rec'd reply -- does
not apply to system. Folder list is checked in view.

When I try to 'find' a folder, the folder appears when I browse but it does
not appear as a sub-folder in the in box. As a result, cannot file mail in
these folders nor can they be viewed in the normal fashion.

Hope someone can help.

Thank you in advance.

"SharonR" wrote:

Quote:

> In the past when I've had this problem, I restarted my laptop and the
> folders re-appeared. Unfortunately, I've not been able to get them to come
> back this time. Does anyone have any suggestions? Thanks in advance.

12-13-2007

Which antivirus are you running? If McAfee or Norton, uninstall those
(as a test), to see if that corrects the problem. You can always
reinstall your antivirus if it makes no difference.

--
Gary VanderMolen [MS-MVP WLM]

"SharonR" <SharonR@xxxxxx> wrote in message news:7143F4C3-A256-4B34-88FE-4CE65FFDA1A6@xxxxxx

Quote:

> Hello -- update:
>
> Have tried the following with no luck:
>
> Downloaded updates, downloaded fix noted in posts but rec'd reply -- does
> not apply to system. Folder list is checked in view.
>
> When I try to 'find' a folder, the folder appears when I browse but it does
> not appear as a sub-folder in the in box. As a result, cannot file mail in
> these folders nor can they be viewed in the normal fashion.
>
> Hope someone can help.
>
> Thank you in advance.
>
> "SharonR" wrote:
>

Quote:

>> In the past when I've had this problem, I restarted my laptop and the
>> folders re-appeared. Unfortunately, I've not been able to get them to come
>> back this time. Does anyone have any suggestions? Thanks in advance.

**Brink** · 12-13-2007

Quote: Originally Posted by SharonR

Hello -- update:

Have tried the following with no luck:

Downloaded updates, downloaded fix noted in posts but rec'd reply -- does
not apply to system. Folder list is checked in view.

When I try to 'find' a folder, the folder appears when I browse but it does
not appear as a sub-folder in the in box. As a result, cannot file mail in
these folders nor can they be viewed in the normal fashion.

Hope someone can help.

Thank you in advance.

Sharon,

Where does the folder appear at?

Can you drag the folder(s) from where it appears and drop it into the Inbox to make it a subfolder again?

Shawn

12-13-2007

Hello Gary -- thank you for your reply. I have McAfee on my laptop Tthis is
what my Dell came with when it was purchased earlier this year).
I'll uninstall the McAfee & give it a try as you've suggested.

Thanks again.

SharonR

"Gary VanderMolen" wrote:

Quote:

> Which antivirus are you running? If McAfee or Norton, uninstall those
> (as a test), to see if that corrects the problem. You can always
> reinstall your antivirus if it makes no difference.
>
> --
> Gary VanderMolen [MS-MVP WLM]
>
>
> "SharonR" <SharonR@xxxxxx> wrote in message news:7143F4C3-A256-4B34-88FE-4CE65FFDA1A6@xxxxxx

Quote:

> > Hello -- update:
> >
> > Have tried the following with no luck:
> >
> > Downloaded updates, downloaded fix noted in posts but rec'd reply -- does
> > not apply to system. Folder list is checked in view.
> >
> > When I try to 'find' a folder, the folder appears when I browse but it does
> > not appear as a sub-folder in the in box. As a result, cannot file mail in
> > these folders nor can they be viewed in the normal fashion.
> >
> > Hope someone can help.
> >
> > Thank you in advance.
> >
> > "SharonR" wrote:
> >

Quote:

> >> In the past when I've had this problem, I restarted my laptop and the
> >> folders re-appeared. Unfortunately, I've not been able to get them to come
> >> back this time. Does anyone have any suggestions? Thanks in advance.

>
>
>

12-13-2007

Hello Gary -- Thank you so very much......I uninstalled McAfee and my
sub-folders re-appeared in my inbox! I can't thank you enough. Do you have
any other suggestions on what type of anti-virus to run?? My son has
suggested Avast. Would appreciate your thoghts.

Regards,

SharonR

"SharonR" wrote:

Quote:

> Hello Gary -- thank you for your reply. I have McAfee on my laptop Tthis is
> what my Dell came with when it was purchased earlier this year).
> I'll uninstall the McAfee & give it a try as you've suggested.
>
> Thanks again.
>
> SharonR
>
> "Gary VanderMolen" wrote:
>

Quote:

> > Which antivirus are you running? If McAfee or Norton, uninstall those
> > (as a test), to see if that corrects the problem. You can always
> > reinstall your antivirus if it makes no difference.
> >
> > --
> > Gary VanderMolen [MS-MVP WLM]
> >
> >
> > "SharonR" <SharonR@xxxxxx> wrote in message news:7143F4C3-A256-4B34-88FE-4CE65FFDA1A6@xxxxxx

Quote:

> > > Hello -- update:
> > >
> > > Have tried the following with no luck:
> > >
> > > Downloaded updates, downloaded fix noted in posts but rec'd reply -- does
> > > not apply to system. Folder list is checked in view.
> > >
> > > When I try to 'find' a folder, the folder appears when I browse but it does
> > > not appear as a sub-folder in the in box. As a result, cannot file mail in
> > > these folders nor can they be viewed in the normal fashion.
> > >
> > > Hope someone can help.
> > >
> > > Thank you in advance.
> > >
> > > "SharonR" wrote:
> > >
> > >> In the past when I've had this problem, I restarted my laptop and the
> > >> folders re-appeared. Unfortunately, I've not been able to get them to come
> > >> back this time. Does anyone have any suggestions? Thanks in advance.

> >
> >
> >

12-13-2007

Hello Brink -- thank you for your response. The folders re-appeared after I
removed McAfee.

(The folders appeared when I right clicked on the inbox and selected 'find'.
I'll keep your suggestion as a back-up in case I need it for next time).

Thank you again,

Regards,

SharonR

"brink" wrote:

Quote:

>
> SharonR;543330 Wrote:

Quote:

> > Hello -- update:
> >
> > Have tried the following with no luck:
> >
> > Downloaded updates, downloaded fix noted in posts but rec'd reply --
> > does
> > not apply to system. Folder list is checked in view.
> >
> > When I try to 'find' a folder, the folder appears when I browse but it
> > does
> > not appear as a sub-folder in the in box. As a result, cannot file mail
> > in
> > these folders nor can they be viewed in the normal fashion.
> >
> > Hope someone can help.
> >
> > Thank you in advance.
> >

>
> Sharon,
>
> Where does the folder appear at?
>
> Can you drag the folder(s) from where it appears and drop it into the
> Inbox to make it a subfolder again?
>
> Shawn
>
>
> --
> brink
>
> *There are no dumb questions, just the people that do not ask them.*
> WWW.VISTAX64.COM (\"HTTP://WWW.VISTAX64.COM\")
> *Please post feedback to help others.*
>

**Brink** · 12-13-2007

Quote: Originally Posted by SharonR

Hello Brink -- thank you for your response. The folders re-appeared after I
removed McAfee.

(The folders appeared when I right clicked on the inbox and selected 'find'.
I'll keep your suggestion as a back-up in case I need it for next time).

Thank you again,

Regards,

SharonR

Sharon,

Glad to hear that Gary's solution worked for you. Thank you for the feedback.

Avast, is a good free antivirus program.

Shawn

12-13-2007

Gary doesn't seem to be posting at this hour.

I recommend avast! or AVG, either one with a custom install to tell it
to leave out the part that scans email.

http://www.avast.com/eng/avast_4_home.html

http://free.grisoft.com/doc/5390/us/frt/0?prd=aff

"SharonR" <SharonR@xxxxxx> wrote in message
news:B224C19A-A63B-48F9-A8B4-791DE54172AE@xxxxxx

Quote:

> Hello Gary -- Thank you so very much......I uninstalled McAfee and my
> sub-folders re-appeared in my inbox! I can't thank you enough. Do you
> have
> any other suggestions on what type of anti-virus to run?? My son has
> suggested Avast. Would appreciate your thoghts.
>
> Regards,
>
> SharonR
>
> "SharonR" wrote:
>

Quote:

>> Hello Gary -- thank you for your reply. I have McAfee on my laptop Tthis
>> is
>> what my Dell came with when it was purchased earlier this year).
>> I'll uninstall the McAfee & give it a try as you've suggested.
>>
>> Thanks again.
>>
>> SharonR
>>
>> "Gary VanderMolen" wrote:
>>

Quote:

>> > Which antivirus are you running? If McAfee or Norton, uninstall those
>> > (as a test), to see if that corrects the problem. You can always
>> > reinstall your antivirus if it makes no difference.
>> >
>> > --
>> > Gary VanderMolen [MS-MVP WLM]
>> >
>> >
>> > "SharonR" <SharonR@xxxxxx> wrote in message
>> > news:7143F4C3-A256-4B34-88FE-4CE65FFDA1A6@xxxxxx
>> > > Hello -- update:
>> > >
>> > > Have tried the following with no luck:
>> > >
>> > > Downloaded updates, downloaded fix noted in posts but rec'd reply --
>> > > does
>> > > not apply to system. Folder list is checked in view.
>> > >
>> > > When I try to 'find' a folder, the folder appears when I browse but
>> > > it does
>> > > not appear as a sub-folder in the in box. As a result, cannot file
>> > > mail in
>> > > these folders nor can they be viewed in the normal fashion.
>> > >
>> > > Hope someone can help.
>> > >
>> > > Thank you in advance.
>> > >
>> > > "SharonR" wrote:
>> > >
>> > >> In the past when I've had this problem, I restarted my laptop and
>> > >> the
>> > >> folders re-appeared. Unfortunately, I've not been able to get them
>> > >> to come
>> > >> back this time. Does anyone have any suggestions? Thanks in
>> > >> advance.
>> >
>> >
>> >

12-13-2007	#1 (permalink)
SharonR n/a posts	Folders disappeared from inbox In the past when I've had this problem, I restarted my laptop and the folders re-appeared. Unfortunately, I've not been able to get them to come back this time. Does anyone have any suggestions? Thanks in advance.
My System Specs

12-13-2007	#2 (permalink)
Brink Vista x64 Ultimate SP2, Windows 7 Ultimate x64 26,017 posts	Re: Folders disappeared from inbox Quote: Originally Posted by SharonR In the past when I've had this problem, I restarted my laptop and the folders re-appeared. Unfortunately, I've not been able to get them to come back this time. Does anyone have any suggestions? Thanks in advance. Hi Sharon, If you deleted them by mistake, which is easy to do, then they may still be in the Deleted Items folder. If so, you can just drag them back. Shawn
My System Specs

12-13-2007	#3 (permalink)
SharonR n/a posts	RE: Folders disappeared from inbox Hello -- update: Have tried the following with no luck: Downloaded updates, downloaded fix noted in posts but rec'd reply -- does not apply to system. Folder list is checked in view. When I try to 'find' a folder, the folder appears when I browse but it does not appear as a sub-folder in the in box. As a result, cannot file mail in these folders nor can they be viewed in the normal fashion. Hope someone can help. Thank you in advance. "SharonR" wrote: Quote: > In the past when I've had this problem, I restarted my laptop and the > folders re-appeared. Unfortunately, I've not been able to get them to come > back this time. Does anyone have any suggestions? Thanks in advance.
My System Specs

12-13-2007	#4 (permalink)
Gary VanderMolen n/a posts	Re: Folders disappeared from inbox Which antivirus are you running? If McAfee or Norton, uninstall those (as a test), to see if that corrects the problem. You can always reinstall your antivirus if it makes no difference. -- Gary VanderMolen [MS-MVP WLM] "SharonR" <SharonR@xxxxxx> wrote in message news:7143F4C3-A256-4B34-88FE-4CE65FFDA1A6@xxxxxx Quote: > Hello -- update: > > Have tried the following with no luck: > > Downloaded updates, downloaded fix noted in posts but rec'd reply -- does > not apply to system. Folder list is checked in view. > > When I try to 'find' a folder, the folder appears when I browse but it does > not appear as a sub-folder in the in box. As a result, cannot file mail in > these folders nor can they be viewed in the normal fashion. > > Hope someone can help. > > Thank you in advance. > > "SharonR" wrote: > Quote: >> In the past when I've had this problem, I restarted my laptop and the >> folders re-appeared. Unfortunately, I've not been able to get them to come >> back this time. Does anyone have any suggestions? Thanks in advance.
My System Specs

12-13-2007	#5 (permalink)
Brink Vista x64 Ultimate SP2, Windows 7 Ultimate x64 26,017 posts	Re: Folders disappeared from inbox Quote: Originally Posted by SharonR Hello -- update: Have tried the following with no luck: Downloaded updates, downloaded fix noted in posts but rec'd reply -- does not apply to system. Folder list is checked in view. When I try to 'find' a folder, the folder appears when I browse but it does not appear as a sub-folder in the in box. As a result, cannot file mail in these folders nor can they be viewed in the normal fashion. Hope someone can help. Thank you in advance. Sharon, Where does the folder appear at? Can you drag the folder(s) from where it appears and drop it into the Inbox to make it a subfolder again? Shawn
My System Specs

12-13-2007	#6 (permalink)
SharonR n/a posts	Re: Folders disappeared from inbox Hello Gary -- thank you for your reply. I have McAfee on my laptop Tthis is what my Dell came with when it was purchased earlier this year). I'll uninstall the McAfee & give it a try as you've suggested. Thanks again. SharonR "Gary VanderMolen" wrote: Quote: > Which antivirus are you running? If McAfee or Norton, uninstall those > (as a test), to see if that corrects the problem. You can always > reinstall your antivirus if it makes no difference. > > -- > Gary VanderMolen [MS-MVP WLM] > > > "SharonR" <SharonR@xxxxxx> wrote in message news:7143F4C3-A256-4B34-88FE-4CE65FFDA1A6@xxxxxx Quote: > > Hello -- update: > > > > Have tried the following with no luck: > > > > Downloaded updates, downloaded fix noted in posts but rec'd reply -- does > > not apply to system. Folder list is checked in view. > > > > When I try to 'find' a folder, the folder appears when I browse but it does > > not appear as a sub-folder in the in box. As a result, cannot file mail in > > these folders nor can they be viewed in the normal fashion. > > > > Hope someone can help. > > > > Thank you in advance. > > > > "SharonR" wrote: > > Quote: > >> In the past when I've had this problem, I restarted my laptop and the > >> folders re-appeared. Unfortunately, I've not been able to get them to come > >> back this time. Does anyone have any suggestions? Thanks in advance. > > >
My System Specs

12-13-2007	#7 (permalink)
SharonR n/a posts	Re: Folders disappeared from inbox Hello Gary -- Thank you so very much......I uninstalled McAfee and my sub-folders re-appeared in my inbox! I can't thank you enough. Do you have any other suggestions on what type of anti-virus to run?? My son has suggested Avast. Would appreciate your thoghts. Regards, SharonR "SharonR" wrote: Quote: > Hello Gary -- thank you for your reply. I have McAfee on my laptop Tthis is > what my Dell came with when it was purchased earlier this year). > I'll uninstall the McAfee & give it a try as you've suggested. > > Thanks again. > > SharonR > > "Gary VanderMolen" wrote: > Quote: > > Which antivirus are you running? If McAfee or Norton, uninstall those > > (as a test), to see if that corrects the problem. You can always > > reinstall your antivirus if it makes no difference. > > > > -- > > Gary VanderMolen [MS-MVP WLM] > > > > > > "SharonR" <SharonR@xxxxxx> wrote in message news:7143F4C3-A256-4B34-88FE-4CE65FFDA1A6@xxxxxx Quote: > > > Hello -- update: > > > > > > Have tried the following with no luck: > > > > > > Downloaded updates, downloaded fix noted in posts but rec'd reply -- does > > > not apply to system. Folder list is checked in view. > > > > > > When I try to 'find' a folder, the folder appears when I browse but it does > > > not appear as a sub-folder in the in box. As a result, cannot file mail in > > > these folders nor can they be viewed in the normal fashion. > > > > > > Hope someone can help. > > > > > > Thank you in advance. > > > > > > "SharonR" wrote: > > > > > >> In the past when I've had this problem, I restarted my laptop and the > > >> folders re-appeared. Unfortunately, I've not been able to get them to come > > >> back this time. Does anyone have any suggestions? Thanks in advance. > > > > > >
My System Specs

12-13-2007	#8 (permalink)
SharonR n/a posts	Re: Folders disappeared from inbox Hello Brink -- thank you for your response. The folders re-appeared after I removed McAfee. (The folders appeared when I right clicked on the inbox and selected 'find'. I'll keep your suggestion as a back-up in case I need it for next time). Thank you again, Regards, SharonR "brink" wrote: Quote: > > SharonR;543330 Wrote: Quote: > > Hello -- update: > > > > Have tried the following with no luck: > > > > Downloaded updates, downloaded fix noted in posts but rec'd reply -- > > does > > not apply to system. Folder list is checked in view. > > > > When I try to 'find' a folder, the folder appears when I browse but it > > does > > not appear as a sub-folder in the in box. As a result, cannot file mail > > in > > these folders nor can they be viewed in the normal fashion. > > > > Hope someone can help. > > > > Thank you in advance. > > > > Sharon, > > Where does the folder appear at? > > Can you drag the folder(s) from where it appears and drop it into the > Inbox to make it a subfolder again? > > Shawn > > > -- > brink > > There are no dumb questions, just the people that do not ask them. > WWW.VISTAX64.COM (\"HTTP://WWW.VISTAX64.COM\") > Please post feedback to help others. >
My System Specs

12-13-2007	#9 (permalink)
Brink Vista x64 Ultimate SP2, Windows 7 Ultimate x64 26,017 posts	Re: Folders disappeared from inbox Quote: Originally Posted by SharonR Hello Brink -- thank you for your response. The folders re-appeared after I removed McAfee. (The folders appeared when I right clicked on the inbox and selected 'find'. I'll keep your suggestion as a back-up in case I need it for next time). Thank you again, Regards, SharonR Sharon, Glad to hear that Gary's solution worked for you. Thank you for the feedback. Avast, is a good free antivirus program. Shawn
My System Specs

12-13-2007	#10 (permalink)
n/a posts	Re: Folders disappeared from inbox Gary doesn't seem to be posting at this hour. I recommend avast! or AVG, either one with a custom install to tell it to leave out the part that scans email. http://www.avast.com/eng/avast_4_home.html http://free.grisoft.com/doc/5390/us/frt/0?prd=aff "SharonR" <SharonR@xxxxxx> wrote in message news:B224C19A-A63B-48F9-A8B4-791DE54172AE@xxxxxx Quote: > Hello Gary -- Thank you so very much......I uninstalled McAfee and my > sub-folders re-appeared in my inbox! I can't thank you enough. Do you > have > any other suggestions on what type of anti-virus to run?? My son has > suggested Avast. Would appreciate your thoghts. > > Regards, > > SharonR > > "SharonR" wrote: > Quote: >> Hello Gary -- thank you for your reply. I have McAfee on my laptop Tthis >> is >> what my Dell came with when it was purchased earlier this year). >> I'll uninstall the McAfee & give it a try as you've suggested. >> >> Thanks again. >> >> SharonR >> >> "Gary VanderMolen" wrote: >> Quote: >> > Which antivirus are you running? If McAfee or Norton, uninstall those >> > (as a test), to see if that corrects the problem. You can always >> > reinstall your antivirus if it makes no difference. >> > >> > -- >> > Gary VanderMolen [MS-MVP WLM] >> > >> > >> > "SharonR" <SharonR@xxxxxx> wrote in message >> > news:7143F4C3-A256-4B34-88FE-4CE65FFDA1A6@xxxxxx >> > > Hello -- update: >> > > >> > > Have tried the following with no luck: >> > > >> > > Downloaded updates, downloaded fix noted in posts but rec'd reply -- >> > > does >> > > not apply to system. Folder list is checked in view. >> > > >> > > When I try to 'find' a folder, the folder appears when I browse but >> > > it does >> > > not appear as a sub-folder in the in box. As a result, cannot file >> > > mail in >> > > these folders nor can they be viewed in the normal fashion. >> > > >> > > Hope someone can help. >> > > >> > > Thank you in advance. >> > > >> > > "SharonR" wrote: >> > > >> > >> In the past when I've had this problem, I restarted my laptop and >> > >> the >> > >> folders re-appeared. Unfortunately, I've not been able to get them >> > >> to come >> > >> back this time. Does anyone have any suggestions? Thanks in >> > >> advance. >> > >> > >> >
My System Specs

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