"Elka" <Elka@xxxxxx> wrote in message
news:B758AE8E-23D5-4ADC-A620-5FEA77F9DC55@xxxxxx
> When I first started using Windows Mail, it worked perfectly. Then from
> time
> to time it would shut down. Within the last month 2 new problems arose.
>
> 1) The mail in my 'sent' box disappears overnight. When I remember, I
> move
> the sent mail to a new box. I shouldn't have to do this. Click on Sent Items, then View, then Current View, then Show All Messages.
Click on Tools, then Options, then Send. If there is no check mark in the
box
before Save copy of sent messages in the 'Sent Items' folder, click on this
box
and then Apply. Click on OK.
> 2) A message in my 'draft' box cannot be sent, moved or deleted. Download and install this fix, with Windows Mail not running:
http://support.microsoft.com/default.aspx/kb/941090
Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
or a recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember
where to find the fix - you are likely to need it again.
> When i go to Help to get the versions so that I can copy and paste here,
> it
> does not allow me to copy. It's windows Mail 6.0 plus a long list.
>
> I am terrified that things will get worse and that I will lose important
> email messages.
>
> What can I do to fix these situations?
>
> Anyone know how good Google Mail is? Not me. I haven't used it.