New computer with Vista. I am unable to log on to my work email account through webmail. I get an "error access is denied". I have never had the problem before and can access it from my other computer that has XP on it. Any suggestions? Thanks!

I'm having the same problem. Any solution to this issue yet?

We can't help you unless you describe the symptoms and include any
error messages. Problems are seldom exactly like someone else's,
even though to the untrained eye it may seem so.

--
Gary VanderMolen, MS-MVP (WLMail)


"jerszmom" <jerszmom.33g1o2@xxxxxx-mx.forums.net> wrote in message news:jerszmom.33g1o2@xxxxxx-mx.forums.net...

>
> I'm having the same problem. Any solution to this issue yet?
>
>
> --
> jerszmom

Actually, I am having the exact same situation. I attempt to login into my employers OWA (web email) using my home computer with Vista Home Premium and it will not allow me to login. After the third attempt, I get the following message: "Error: Access is denied".

I can access my employers web email using my computer that has Windows XP installed on it.

Any idea what would be causing this problem? They claim it is something on my end (hardware/software issue). They don't seem to think it is an update issue on their end.

Thank you in advance for any input.

Originally Posted by Gary VanderMolen

We can't help you unless you describe the symptoms and include any
error messages. Problems are seldom exactly like someone else's,
even though to the untrained eye it may seem so.

--
Gary VanderMolen, MS-MVP (WLMail)


"jerszmom" <jerszmom.33g1o2@xxxxxx-mx.forums.net> wrote in message news:jerszmom.33g1o2@xxxxxx-mx.forums.net...

>
> I'm having the same problem. Any solution to this issue yet?
>
>
> --
> jerszmom

Are you using Internet Explorer 7?
If so, I suggest you try accessing your employer's OWA with Firefox.
The sandbox security offered by IE7 can break some implementations of OWA. Firefox doesn't have this problem (albeit due to the FF browser's zero security model!)

Thank you, thank you, thank you!!!!!! It worked!!!!!! I do have IE7. Firefox2 works perfectly!

Thanks again.

Originally Posted by limalicas

Are you using Internet Explorer 7?
If so, I suggest you try accessing your employer's OWA with Firefox.
The sandbox security offered by IE7 can break some implementations of OWA. Firefox doesn't have this problem (albeit due to the FF browser's zero security model!)

I've read that this often happens when your employer has not kept up
to date with the updates for OWA. You might ask them if this is true.

"jerszmom" <jerszmom.33hlx8@xxxxxx-mx.forums.net> wrote in message
news:jerszmom.33hlx8@xxxxxx-mx.forums.net...

>
> Actually, I am having the exact same situation. I attempt to login into
> my employers OWA (web email) using my home computer with Vista Home
> Premium and it will not allow me to login. After the third attempt, I
> get the following message: "Error: Access is denied".
>
> I can access my employers web email using my computer that has Windows
> XP installed on it.
>
> Any idea what would be causing this problem? They claim it is
> something on my end (hardware/software issue). They don't seem to think
> it is an update issue on their end.
>
> Thank you in advance for any input.
>
> Gary VanderMolen;578615 Wrote:

>> We can't help you unless you describe the symptoms and include any
>> error messages. Problems are seldom exactly like someone else's,
>> even though to the untrained eye it may seem so.
>>
>> --
>> Gary VanderMolen, MS-MVP (WLMail)
>>
>>
>> "jerszmom" <jerszmom.33g1o2@xxxxxx-mx.forums.net> wrote in message
>> news:jerszmom.33g1o2@xxxxxx-mx.forums.net...> > >

>> > >
>> > > I'm having the same problem. Any solution to this issue yet?
>> > >
>> > >
>> > > --
>> > > jerszmom > >

>
>
> --
> jerszmom

You're very welcome - glad I could help :-)

The server needs a patch for Vista:
http://support.microsoft.com/kb/911829

--
Gary VanderMolen, MS-MVP (WLMail)


"jerszmom" <jerszmom.33hlx8@xxxxxx-mx.forums.net> wrote in message news:jerszmom.33hlx8@xxxxxx-mx.forums.net...

>
> Actually, I am having the exact same situation. I attempt to login into
> my employers OWA (web email) using my home computer with Vista Home
> Premium and it will not allow me to login. After the third attempt, I
> get the following message: "Error: Access is denied".
>
> I can access my employers web email using my computer that has Windows
> XP installed on it.
>
> Any idea what would be causing this problem? They claim it is
> something on my end (hardware/software issue). They don't seem to think
> it is an update issue on their end.
>
> Thank you in advance for any input.
>
> Gary VanderMolen;578615 Wrote:

>> We can't help you unless you describe the symptoms and include any
>> error messages. Problems are seldom exactly like someone else's,
>> even though to the untrained eye it may seem so.
>>
>> --
>> Gary VanderMolen, MS-MVP (WLMail)
>>
>>
>> "jerszmom" <jerszmom.33g1o2@xxxxxx-mx.forums.net> wrote in message
>> news:jerszmom.33g1o2@xxxxxx-mx.forums.net...> > >

>> > >
>> > > I'm having the same problem. Any solution to this issue yet?
>> > >
>> > >
>> > > --
>> > > jerszmom > >

>
>
> --
> jerszmom