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Vista - cant send email or rr account

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Old 12-24-2007   #1 (permalink)


Vista home premium 32bit
 
 

cant send email or rr account

hello, I can receive email but cannot send. here is the error message...

The connection to the server has failed. Subject 'test', Account: 'pop-server.cfl.rr.com', Server: 'smtp-server.cfl.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

I have been reading this forum but can't find a solution. I have clicked and unclicked 'my server requires authentication', changed outgoing port# from 25 to 465, and many many other things.

server settings are: pop-server.cfl.rr.com, smtp-server.cfl.rr.com
Using Windows Live one-care

thanks in advance

My System SpecsSystem Spec
Old 12-24-2007   #2 (permalink)
Dave


 
 

Re: cant send email or rr account

The server names appear to be correct.
Incoming mail server - "Log on using clear text authentication" should be
checked
Outgoing mail server - "My server requires authentication" should be
unchecked

Advanced tab - The SMTP port should be 25

Are you connected to the RR network when you try to send?



--
http://get.live.com/wlmail/overview

"Hagermeister" <Hagermeister.323zt8@xxxxxx-mx.forums.net> wrote in message
news:Hagermeister.323zt8@xxxxxx-mx.forums.net...
Quote:

>
> hello, I can receive email but cannot send. here is the error message...
>
> The connection to the server has failed. Subject 'test', Account:
> 'pop-server.cfl.rr.com', Server: 'smtp-server.cfl.rr.com', Protocol:
> SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number:
> 0x800CCC0E
>
> I have been reading this forum but can't find a solution. I have
> clicked and unclicked 'my server requires authentication', changed
> outgoing port# from 25 to 465, and many many other things.
>
> server settings are: pop-server.cfl.rr.com, smtp-server.cfl.rr.com
> Using Windows Live one-care
>
> thanks in advance
>
>
> --
> Hagermeister
My System SpecsSystem Spec
Old 12-24-2007   #3 (permalink)
Gary VanderMolen


 
 

Re: cant send email or rr account

Are you sending while away from home when you get that error?
'Port 25 block' issues are common for travelers, see
http://www.postcastserver.com/help/P..._Blocking.aspx

Let me know if that is the issue, and if so, we can provide you
with some workarounds.

--
Gary VanderMolen [MS-MVP WLM]


"Hagermeister" <Hagermeister.323zt8@xxxxxx-mx.forums.net> wrote in message news:Hagermeister.323zt8@xxxxxx-mx.forums.net...
Quote:

>
> hello, I can receive email but cannot send. here is the error message...
>
> The connection to the server has failed. Subject 'test', Account:
> 'pop-server.cfl.rr.com', Server: 'smtp-server.cfl.rr.com', Protocol:
> SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number:
> 0x800CCC0E
>
> I have been reading this forum but can't find a solution. I have
> clicked and unclicked 'my server requires authentication', changed
> outgoing port# from 25 to 465, and many many other things.
>
> server settings are: pop-server.cfl.rr.com, smtp-server.cfl.rr.com
> Using Windows Live one-care
>
> thanks in advance
>
>
> --
> Hagermeister

My System SpecsSystem Spec
Old 12-24-2007   #4 (permalink)


 
 

Re: cant send email or rr account


"Hagermeister" <Hagermeister.323zt8@xxxxxx-mx.forums.net> wrote in message
news:Hagermeister.323zt8@xxxxxx-mx.forums.net...
Quote:

>
> hello, I can receive email but cannot send. here is the error message...
>
> The connection to the server has failed. Subject 'test', Account:
> 'pop-server.cfl.rr.com', Server: 'smtp-server.cfl.rr.com', Protocol:
> SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number:
> 0x800CCC0E
>
> I have been reading this forum but can't find a solution. I have
> clicked and unclicked 'my server requires authentication', changed
> outgoing port# from 25 to 465, and many many other things.
>
> server settings are: pop-server.cfl.rr.com, smtp-server.cfl.rr.com
> Using Windows Live one-care
>
> thanks in advance
>
>
> --
> Hagermeister
Have you checked here?

<http://help.rr.com/AA/rrwho.aspx?ReturnUrl=%2fHMSLogic%2femail_help_topic.aspx%3ftopic%3dE%2bmail&topic=E+mail>


My System SpecsSystem Spec
Old 12-24-2007   #5 (permalink)


Vista home premium 32bit
 
 

Re: cant send email or rr account

thank you all so much for your help...I've actually figured it out. My new pc came with a wireless LAN, and it was using that connection to try and send the emails, connect to the internet, ect... (I didnt do anything to set it up, it appears to have set itself up automatically!!)...anywho, I disabled the wireless connection, restarted my computer which made it look for my standard broadband connector, and success! I can now send emails without a problem!

Thanks again for all your help and I hope this will provide some usefull information for anyone else having the same problem.
My System SpecsSystem Spec
Old 12-24-2007   #6 (permalink)
Gary VanderMolen


 
 

Re: cant send email or rr account

Looks like you inadvertently tapped into a neighbor's wireless
LAN. The symptoms pointed that way, which is why I asked if
you were sending while traveling away from home.

--
Gary VanderMolen [MS-MVP WLM]


"Hagermeister" <Hagermeister.3246r0@xxxxxx-mx.forums.net> wrote in message news:Hagermeister.3246r0@xxxxxx-mx.forums.net...
Quote:

>
> thank you all so much for your help...I've actually figured it out. My
> new pc came with a wireless LAN, and it was using that connection to try
> and send the emails, connect to the internet, ect... (I didnt do
> anything to set it up, it appears to have set itself up
> automatically!!)...anywho, I disabled the wireless connection, restarted
> my computer which made it look for my standard broadband connector, and
> success! I can now send emails without a problem!
>
> Thanks again for all your help and I hope this will provide some
> usefull information for anyone else having the same problem.
>
>
> --
> Hagermeister

My System SpecsSystem Spec
Old 12-25-2007   #7 (permalink)
DiscoStu


 
 

Re: cant send email or rr account

Yes! I'm visiting my parents, can receive but not send emails and it mentions
something about port 25. Could you tell me what the workarounds are?

Thank you, merry Xmas

"Gary VanderMolen" wrote:
Quote:

> Are you sending while away from home when you get that error?
> 'Port 25 block' issues are common for travelers, see
> http://www.postcastserver.com/help/P..._Blocking.aspx
>
> Let me know if that is the issue, and if so, we can provide you
> with some workarounds.
>
> --
> Gary VanderMolen [MS-MVP WLM]
>
>
> "Hagermeister" <Hagermeister.323zt8@xxxxxx-mx.forums.net> wrote in message news:Hagermeister.323zt8@xxxxxx-mx.forums.net...
Quote:

> >
> > hello, I can receive email but cannot send. here is the error message...
> >
> > The connection to the server has failed. Subject 'test', Account:
> > 'pop-server.cfl.rr.com', Server: 'smtp-server.cfl.rr.com', Protocol:
> > SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number:
> > 0x800CCC0E
> >
> > I have been reading this forum but can't find a solution. I have
> > clicked and unclicked 'my server requires authentication', changed
> > outgoing port# from 25 to 465, and many many other things.
> >
> > server settings are: pop-server.cfl.rr.com, smtp-server.cfl.rr.com
> > Using Windows Live one-care
> >
> > thanks in advance
> >
> >
> > --
> > Hagermeister
>
>
>
My System SpecsSystem Spec
Old 12-25-2007   #8 (permalink)


 
 

Re: cant send email or rr account

One of the common workarounds is to use webmail if your email provider
supports it. That doesn't use port 25 or Windows Mail. Otherwise, the
workarounds depend on whether your email provider's email servers
listen to any port other than port 25 for outgoing mail, and if they do,
your
being able to find the details of how to use this.

"DiscoStu" <DiscoStu@xxxxxx> wrote in message
news:09BEB6E6-3372-454C-BE94-2CD2D5DFB7EE@xxxxxx
Quote:

> Yes! I'm visiting my parents, can receive but not send emails and it
> mentions
> something about port 25. Could you tell me what the workarounds are?
>
> Thank you, merry Xmas
>
> "Gary VanderMolen" wrote:
>
Quote:

>> Are you sending while away from home when you get that error?
>> 'Port 25 block' issues are common for travelers, see
>> http://www.postcastserver.com/help/P..._Blocking.aspx
>>
>> Let me know if that is the issue, and if so, we can provide you
>> with some workarounds.
>>
>> --
>> Gary VanderMolen [MS-MVP WLM]
>>
>>
>> "Hagermeister" <Hagermeister.323zt8@xxxxxx-mx.forums.net> wrote in message
>> news:Hagermeister.323zt8@xxxxxx-mx.forums.net...
Quote:

>> >
>> > hello, I can receive email but cannot send. here is the error
>> > message...
>> >
>> > The connection to the server has failed. Subject 'test', Account:
>> > 'pop-server.cfl.rr.com', Server: 'smtp-server.cfl.rr.com', Protocol:
>> > SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number:
>> > 0x800CCC0E
>> >
>> > I have been reading this forum but can't find a solution. I have
>> > clicked and unclicked 'my server requires authentication', changed
>> > outgoing port# from 25 to 465, and many many other things.
>> >
>> > server settings are: pop-server.cfl.rr.com, smtp-server.cfl.rr.com
>> > Using Windows Live one-care
>> >
>> > thanks in advance
>> >
>> >
>> > --
>> > Hagermeister
>>
>>
>>

My System SpecsSystem Spec
Old 12-25-2007   #9 (permalink)
Gary VanderMolen


 
 

Re: cant send email or rr account

The four workarounds are as follows:
1. Use webmail for sending:
http://www.timewarnercable.com/roche...t/webmail.html
2. Use a port other than '25' for SMTP, if your mail provider
has a provision for that. Unfortunately, I don't think RoadRunner does.
3. Use the SMTP server associated with the current Internet connection.
4. Get a free Gmail account, configure it for POP access, and
use it for your sending chores. Gmail uses port 465 for SMTP, which
is not blocked.

For a short stay, #1 is the easiest solution.
If you need more elaboration on the other choices, let me know.
--
Gary VanderMolen [MS-MVP WLM]


"DiscoStu" <DiscoStu@xxxxxx> wrote in message news:09BEB6E6-3372-454C-BE94-2CD2D5DFB7EE@xxxxxx
Quote:

> Yes! I'm visiting my parents, can receive but not send emails and it mentions
> something about port 25. Could you tell me what the workarounds are?
>
> Thank you, merry Xmas
>
> "Gary VanderMolen" wrote:
>
Quote:

>> Are you sending while away from home when you get that error?
>> 'Port 25 block' issues are common for travelers, see
>> http://www.postcastserver.com/help/P..._Blocking.aspx
>>
>> Let me know if that is the issue, and if so, we can provide you
>> with some workarounds.
>>
>> --
>> Gary VanderMolen [MS-MVP WLM]
>>
>>
>> "Hagermeister" <Hagermeister.323zt8@xxxxxx-mx.forums.net> wrote in message news:Hagermeister.323zt8@xxxxxx-mx.forums.net...
Quote:

>> >
>> > hello, I can receive email but cannot send. here is the error message...
>> >
>> > The connection to the server has failed. Subject 'test', Account:
>> > 'pop-server.cfl.rr.com', Server: 'smtp-server.cfl.rr.com', Protocol:
>> > SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number:
>> > 0x800CCC0E
>> >
>> > I have been reading this forum but can't find a solution. I have
>> > clicked and unclicked 'my server requires authentication', changed
>> > outgoing port# from 25 to 465, and many many other things.
>> >
>> > server settings are: pop-server.cfl.rr.com, smtp-server.cfl.rr.com
>> > Using Windows Live one-care
>> >
>> > thanks in advance
>> >
>> >
>> > --
>> > Hagermeister
>>
>>
>>

My System SpecsSystem Spec
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