We have suddenlink cable (used to be Cox), and i had no trouble setting up
the pop3 and smtp account part. when i hit send/receive i keep getting the
Window Security dialog box, asking if the user name and password are correct.
then i get the error messages saying the following:

Account: 'Stan Forrest', Server: 'pop.suddenlink.net', Protocol: POP3,
Server Response: '-ERR a user name MUST be entered', Port: 110, Secure(SSL):
No, Server Error: 0x800CCC90, Error Number: 0x800CCC91

when i type in the name and password - it gets hung up on "authorizing" and
then the same dialog box comes back again and again.



thanks for all your help

'Tools|Accounts|Email|Properties|Servers tab', do you have a name entered in
the "E-mail username" box?

Hal
--
Hal Hostetler, CPBE -- hhh@xxxxxx
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
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"Windows email set up" <Windows email set up @discussions.microsoft.com>
wrote in message news:0EEA1A7F-29D3-45FE-BF4A-7CE9F619BC08@xxxxxx

> We have suddenlink cable (used to be Cox), and i had no trouble setting up
> the pop3 and smtp account part. when i hit send/receive i keep getting the
> Window Security dialog box, asking if the user name and password are

correct.

> then i get the error messages saying the following:
>
> Account: 'Stan Forrest', Server: 'pop.suddenlink.net', Protocol: POP3,
> Server Response: '-ERR a user name MUST be entered', Port: 110,

Secure(SSL):

> No, Server Error: 0x800CCC90, Error Number: 0x800CCC91
>
> when i type in the name and password - it gets hung up on "authorizing"

and

> then the same dialog box comes back again and again.
>
> thanks for all your help

Have you tried contacting Sudddenlink directly via the resources on
their Web site at suddenlink.com or suddenlink.net?


--
Pete Abel
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"Pete Abel" <Pete.Abel.32ztvh@xxxxxx> wrote in message
news:Pete.Abel.32ztvh@xxxxxx

>
> Have you tried contacting Sudddenlink directly via the resources on
> their Web site at suddenlink.com or suddenlink.net?
>
>
> --
> Pete Abel
> ------------------------------------------------------------------------

http://www.suddenlink.com/support/how-to/

https://account.suddenlink.net/selfc...-settings.html

I have just gotten my Vista computer set up and downloaded my suddenlink email. If you still don't have yours set up, let me know and I can tell you the settings I have on mine.