Windows Vista Forums

I can't received attached email

  1. #1


    Bob Ang Guest

    I can't received attached email

    Last fews month ago, i can received attachement file from all my receiver.Why
    suddenly i can't receive attached email from one of my receiver.The file is
    only 2kb. It's because of antivirus block his attachment file. I am using AVG
    antivirus.
    Please help me ...urgent

      My System SpecsSystem Spec

  2. #2


    Bruce Hagen Guest

    Re: I can't received attached email

    2KB is nothing. Are you sure there is an attachment? Do a Ctrl+F3 on the
    message header to see the message source. I doubt there is an attachment,
    but AVG's e-mail scanning makes it appear there is.

    Normally, I would just say to turn off the e-mail scanning feature. It is a
    redundant layer of protection that eats up CPUs and causes a multitude of
    problems such as time-outs and account setting changes. Your up-to-date A/V
    program will continue to protect you sufficiently. However, with AVG you
    need to remove and reinstall AVG and choose Custom Mode. Uncheck E-mail
    Scanning when you see that option. For some reason, just unchecking it in
    the security center causes a conflict with the Windows Security Center.

    See:
    http://forum.grisoft.cz/freeforum/re...?3,76131,76141
    --

    Bruce Hagen
    MS-MVP Outlook Express
    Imperial Beach, CA


    "Bob Ang" <Bob Ang@xxxxxx> wrote in message
    news:733818C7-4F79-4451-BEC6-A29CF53236E6@xxxxxx

    > Last fews month ago, i can received attachement file from all my
    > receiver.Why
    > suddenly i can't receive attached email from one of my receiver.The file
    > is
    > only 2kb. It's because of antivirus block his attachment file. I am using
    > AVG
    > antivirus.
    > Please help me ...urgent

      My System SpecsSystem Spec

  3. #3


    Bob Ang Guest

    Re: I can't received attached email

    Thanks for your prompt reply. Yes, My customer do sent me an attachment
    file.I didn't see in the message source.
    i can see the attachment file in my webmail but once tranfer to windows mail
    then dissapear.And last few month i still enable to receive his attachment
    file.
    then i try to receive attachment file using same pc but different account.
    it can received. i try many times still can not solve my problem.
    Only 1 of this receiver.

    Please do reply.



    "Bruce Hagen" wrote:

    > 2KB is nothing. Are you sure there is an attachment? Do a Ctrl+F3 on the
    > message header to see the message source. I doubt there is an attachment,
    > but AVG's e-mail scanning makes it appear there is.
    >
    > Normally, I would just say to turn off the e-mail scanning feature. It is a
    > redundant layer of protection that eats up CPUs and causes a multitude of
    > problems such as time-outs and account setting changes. Your up-to-date A/V
    > program will continue to protect you sufficiently. However, with AVG you
    > need to remove and reinstall AVG and choose Custom Mode. Uncheck E-mail
    > Scanning when you see that option. For some reason, just unchecking it in
    > the security center causes a conflict with the Windows Security Center.
    >
    > See:
    > http://forum.grisoft.cz/freeforum/re...?3,76131,76141
    > --
    >
    > Bruce Hagen
    > MS-MVP Outlook Express
    > Imperial Beach, CA
    >
    >
    > "Bob Ang" <Bob Ang@xxxxxx> wrote in message
    > news:733818C7-4F79-4451-BEC6-A29CF53236E6@xxxxxx

    > > Last fews month ago, i can received attachement file from all my
    > > receiver.Why
    > > suddenly i can't receive attached email from one of my receiver.The file
    > > is
    > > only 2kb. It's because of antivirus block his attachment file. I am using
    > > AVG
    > > antivirus.
    > > Please help me ...urgent
    >
    >

      My System SpecsSystem Spec

I can't received attached email

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