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01-15-2008
| #1 (permalink) |
| | Cannot send or receive email You were quite right, Gary. I had entered te server name with an @ and not a stop. But, on trying to correct the entries, I find that the "servers" tab no longer appears in account properties. There had been a modem problem which had stopped giving dialling sounds and "status" display. Using HP Recovery Manager, I reinstalled the modem software and drivers. The sound came back and the "status" access. HP modem check now reports following error message: Could not find file 'C:\Program Files\Hewlett-Packard\HP Modem Check\translations\12297.xml The modem description: HDAUDIO Soft Data Fax Modem with SmartCP Provider: CXT More ideas please. -- Ants |
My System Specs |
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01-15-2008
| #2 (permalink) |
| | Re: Cannot send or receive email "Ants" <Ants@xxxxxx> wrote in message news  A7D5ED5-3735-45AD-8EC3-43CB10D16CA1@xxxxxxQuote: > You were quite right, Gary. I had entered te server name with an @ and > not a > stop. > But, on trying to correct the entries, I find that the "servers" tab no > longer appears in account properties. There had been a modem problem > which > had stopped giving dialling sounds and "status" display. Using HP Recovery > Manager, I reinstalled the modem software and drivers. The sound came > back > and the "status" access. > HP modem check now reports following error message: > > Could not find file 'C:\Program Files\Hewlett-Packard\HP Modem > Check\translations\12297.xml > The modem description: HDAUDIO Soft Data Fax Modem with SmartCP > Provider: CXT > More ideas please. > -- > Ants http://www.hp.com/go/totalcare |
| My System Specs |
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01-15-2008
| #3 (permalink) |
| | Re: Cannot send or receive email Thanks Robert. Since my last post, my internet connection is working faster than usual, but all "connections" are reported as disconnected, but, out of the blue, one wrongly named WinMail account, showes the "server" tab and I was able to correct the addresses. Meanwhile, I have reported all the problems to HP. -- Ants "robertmiles@xxxxxx" wrote: Quote: > > "Ants" <Ants@xxxxxx> wrote in message > news A7D5ED5-3735-45AD-8EC3-43CB10D16CA1@xxxxxxQuote: > > You were quite right, Gary. I had entered te server name with an @ and > > not a > > stop. > > But, on trying to correct the entries, I find that the "servers" tab no > > longer appears in account properties. There had been a modem problem > > which > > had stopped giving dialling sounds and "status" display. Using HP Recovery > > Manager, I reinstalled the modem software and drivers. The sound came > > back > > and the "status" access. > > HP modem check now reports following error message: > > > > Could not find file 'C:\Program Files\Hewlett-Packard\HP Modem > > Check\translations\12297.xml > > The modem description: HDAUDIO Soft Data Fax Modem with SmartCP > > Provider: CXT > > More ideas please. > > -- > > Ants > You may have to ask HP for a replacement. Try: > > http://www.hp.com/go/totalcare > > > |
| My System Specs |
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01-15-2008
| #4 (permalink) |
| | Re: Cannot send or receive email You're welcome. "Ants" <Ants@xxxxxx> wrote in message news:F57902CD-92D3-4E8F-8093-2A16DA621648@xxxxxx Quote: > Thanks Robert. Since my last post, my internet connection is working > faster > than usual, but all "connections" are reported as disconnected, but, out > of > the blue, one wrongly named WinMail account, showes the "server" tab and I > was able to correct the addresses. Meanwhile, I have reported all the > problems to HP. > -- > Ants > > > "robertmiles@xxxxxx" wrote: > Quote: >> >> "Ants" <Ants@xxxxxx> wrote in message >> news A7D5ED5-3735-45AD-8EC3-43CB10D16CA1@xxxxxxQuote: >> > You were quite right, Gary. I had entered te server name with an @ and >> > not a >> > stop. >> > But, on trying to correct the entries, I find that the "servers" tab no >> > longer appears in account properties. There had been a modem problem >> > which >> > had stopped giving dialling sounds and "status" display. Using HP >> > Recovery >> > Manager, I reinstalled the modem software and drivers. The sound came >> > back >> > and the "status" access. >> > HP modem check now reports following error message: >> > >> > Could not find file 'C:\Program Files\Hewlett-Packard\HP Modem >> > Check\translations\12297.xml >> > The modem description: HDAUDIO Soft Data Fax Modem with SmartCP >> > Provider: CXT >> > More ideas please. >> > -- >> > Ants >> You may have to ask HP for a replacement. Try: >> >> http://www.hp.com/go/totalcare >> >> >> |
| My System Specs |
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01-16-2008
| #5 (permalink) |
| | Re: Cannot send or receive email All now OK. Discoveref that Vista had been tring to auto-update the internal modem files (drivers?), but this had failed. After hours trying to find and get help, Vista discovered its error and corrected it. Then after deleting ALL accounts in WinMail, re-starting and creating an account with the correct server addresses, WinMail effortlessly connected and sent and received email. The auto-update by Vista and its problems were all in the background and left me in the dark. Vista should at least report its error. I discovered it only when I looked at updates and spotted one that had failed and, behold, that it was specifically an update for the modem software. Thanks for your help, Robert . -- Ants "robertmiles@xxxxxx" wrote: Quote: > You're welcome. > > "Ants" <Ants@xxxxxx> wrote in message > news:F57902CD-92D3-4E8F-8093-2A16DA621648@xxxxxx Quote: > > Thanks Robert. Since my last post, my internet connection is working > > faster > > than usual, but all "connections" are reported as disconnected, but, out > > of > > the blue, one wrongly named WinMail account, showes the "server" tab and I > > was able to correct the addresses. Meanwhile, I have reported all the > > problems to HP. > > -- > > Ants > > > > > > "robertmiles@xxxxxx" wrote: > > Quote: > >> > >> "Ants" <Ants@xxxxxx> wrote in message > >> news A7D5ED5-3735-45AD-8EC3-43CB10D16CA1@xxxxxx> >> > You were quite right, Gary. I had entered te server name with an @ and > >> > not a > >> > stop. > >> > But, on trying to correct the entries, I find that the "servers" tab no > >> > longer appears in account properties. There had been a modem problem > >> > which > >> > had stopped giving dialling sounds and "status" display. Using HP > >> > Recovery > >> > Manager, I reinstalled the modem software and drivers. The sound came > >> > back > >> > and the "status" access. > >> > HP modem check now reports following error message: > >> > > >> > Could not find file 'C:\Program Files\Hewlett-Packard\HP Modem > >> > Check\translations\12297.xml > >> > The modem description: HDAUDIO Soft Data Fax Modem with SmartCP > >> > Provider: CXT > >> > More ideas please. > >> > -- > >> > Ants > >> > >> You may have to ask HP for a replacement. Try: > >> > >> http://www.hp.com/go/totalcare > >> > >> > >> > > |
| My System Specs |
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01-16-2008
| #6 (permalink) |
| | Re: Cannot send or receive email You're welcome. "Ants" <Ants@xxxxxx> wrote in message news:ED8DC2D8-49A6-4835-8235-C17DC153A6B3@xxxxxx Quote: > All now OK. Discoveref that Vista had been tring to auto-update the > internal > modem files (drivers?), but this had failed. After hours trying to find > and > get help, Vista discovered its error and corrected it. Then after > deleting > ALL accounts in WinMail, re-starting and creating an account with the > correct > server addresses, WinMail effortlessly connected and sent and received > email. > The auto-update by Vista and its problems were all in the background and > left me in the dark. Vista should at least report its error. I > discovered > it only when I looked at updates and spotted one that had failed and, > behold, > that it was specifically an update for the modem software. > Thanks for your help, Robert . > -- > Ants > > > "robertmiles@xxxxxx" wrote: > Quote: >> You're welcome. >> >> "Ants" <Ants@xxxxxx> wrote in message >> news:F57902CD-92D3-4E8F-8093-2A16DA621648@xxxxxx Quote: >> > Thanks Robert. Since my last post, my internet connection is working >> > faster >> > than usual, but all "connections" are reported as disconnected, but, >> > out >> > of >> > the blue, one wrongly named WinMail account, showes the "server" tab >> > and I >> > was able to correct the addresses. Meanwhile, I have reported all the >> > problems to HP. >> > -- >> > Ants >> > >> > >> > "robertmiles@xxxxxx" wrote: >> > >> >> >> >> "Ants" <Ants@xxxxxx> wrote in message >> >> news A7D5ED5-3735-45AD-8EC3-43CB10D16CA1@xxxxxx>> >> > You were quite right, Gary. I had entered te server name with an @ >> >> > and >> >> > not a >> >> > stop. >> >> > But, on trying to correct the entries, I find that the "servers" tab >> >> > no >> >> > longer appears in account properties. There had been a modem >> >> > problem >> >> > which >> >> > had stopped giving dialling sounds and "status" display. Using HP >> >> > Recovery >> >> > Manager, I reinstalled the modem software and drivers. The sound >> >> > came >> >> > back >> >> > and the "status" access. >> >> > HP modem check now reports following error message: >> >> > >> >> > Could not find file 'C:\Program Files\Hewlett-Packard\HP Modem >> >> > Check\translations\12297.xml >> >> > The modem description: HDAUDIO Soft Data Fax Modem with SmartCP >> >> > Provider: CXT >> >> > More ideas please. >> >> > -- >> >> > Ants >> >> >> >> You may have to ask HP for a replacement. Try: >> >> >> >> http://www.hp.com/go/totalcare >> >> >> >> >> >> >> >> |
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