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| | #1 (permalink) |
| Guest | Cannot receive or send e-mail getting error I have all of a sudden stopped being able to send or receive messages. I have read through most of the discussion questions on this site and tried just about everything. I have uninstalled my Macafee and installed vista. I am not sure how to diable the e-mail scanning. I read the website refernce referred to in previous post, but I still cannot figure out how to enable it. I have deleted my e-mail account and rebooted it. Disabled the SSL and I am still getting the following error Account: 'mail.brockweb.com', Server: 'mail.brockweb.com', Protocol: POP3, Server Response: '-ERR Login failed.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92 When I click send/receive it asks me for my username and password and when entered it just keeps going back to asking for username and password. When you close the window it gives you the above error. Please help I am so frustrated. Susan -- Susan |
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| | #2 (permalink) |
| Guest | Re: Cannot receive or send e-mail getting error "Susan Lane" <SusanLane@xxxxxx> wrote in message news:2D41BEB7-F699-439D-ACB5-CB93878EA087@xxxxxx Quote: >I have all of a sudden stopped being able to send or receive messages. I >have > read through most of the discussion questions on this site and tried just > about everything. I have uninstalled my Macafee and installed vista. I am > not > sure how to diable the e-mail scanning. I read the website refernce > referred > to in previous post, but I still cannot figure out how to enable it. I > have > deleted my e-mail account and rebooted it. Disabled the SSL and I am still > getting the following error > > Account: 'mail.brockweb.com', Server: 'mail.brockweb.com', Protocol: POP3, > Server Response: '-ERR Login failed.', Port: 110, Secure(SSL): No, Server > Error: 0x800CCC90, Error Number: 0x800CCC92 > > When I click send/receive it asks me for my username and password and when > entered it just keeps going back to asking for username and password. When > you close the window it gives you the above error. > > Please help I am so frustrated. > > Susan > -- > Susan <http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner=McAfee&type=TS&ia=1> brockweb.com doesn't seem to be an internet provider, so it may not have its mail server set up correctly. http://www.brockweb.com/ When I tried a tracert on mail.brockweb.com, I reached mail15.intermedia.net instead. If intermedia.net is your email provider, you may find this useful: http://www.intermedia.net/support/kb...lt.asp?id=1019 Also, what do you mean that you installed Vista? How to disable email scanning varies depends on what antivirus program you have. Some don't let you disable it. |
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| | #3 (permalink) |
| Guest | Re: Cannot receive or send e-mail getting error mail.brockweb.com is the server that I go through for work. My internet provider is mail.wildblue.net. I had my work e-mail set up from October to Novermber and then I could not send one day and I tried to do what I could to fix it and when I deleted and reentered the account I could then not send or receive. My personally e-mail on my home computer works just fine. My macafee had recently expired before this happened. I meant to say that I installed the avast that was recommended to install. I tried the web site to completely uninstall macafee like you said and then again deleted my e-mail and reentered it again and it still did not work. I have even tried to enter in my personal e-mail account and it won't even work. I cannot figure out how to disable the mail scan in avast. Is there a way? Thanks for your help. Susan Susan "robertmiles@xxxxxx" wrote: Quote: > > "Susan Lane" <SusanLane@xxxxxx> wrote in message > news:2D41BEB7-F699-439D-ACB5-CB93878EA087@xxxxxx Quote: > >I have all of a sudden stopped being able to send or receive messages. I > >have > > read through most of the discussion questions on this site and tried just > > about everything. I have uninstalled my Macafee and installed vista. I am > > not > > sure how to diable the e-mail scanning. I read the website refernce > > referred > > to in previous post, but I still cannot figure out how to enable it. I > > have > > deleted my e-mail account and rebooted it. Disabled the SSL and I am still > > getting the following error > > > > Account: 'mail.brockweb.com', Server: 'mail.brockweb.com', Protocol: POP3, > > Server Response: '-ERR Login failed.', Port: 110, Secure(SSL): No, Server > > Error: 0x800CCC90, Error Number: 0x800CCC92 > > > > When I click send/receive it asks me for my username and password and when > > entered it just keeps going back to asking for username and password. When > > you close the window it gives you the above error. > > > > Please help I am so frustrated. > > > > Susan > > -- > > Susan > You may need this to clean up after the McAfee uninstall: > > <http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner=McAfee&type=TS&ia=1> > > brockweb.com doesn't seem to be an internet provider, so it may not > have its mail server set up correctly. > > http://www.brockweb.com/ > > When I tried a tracert on mail.brockweb.com, I reached > mail15.intermedia.net instead. If intermedia.net is your email provider, > you may find this useful: > > http://www.intermedia.net/support/kb...lt.asp?id=1019 > > Also, what do you mean that you installed Vista? > > How to disable email scanning varies depends on what antivirus > program you have. Some don't let you disable it. > > > |
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| | #4 (permalink) |
| Guest | Re: Cannot receive or send e-mail getting error Your internet provider may have made a change to whether they let connections to another company's port 25 through, without telling you. I think the intermedia.net instructions include a way to use another port if you have trouble with port 25. The easiest way I've found to disable email scanning for the free version of avast! is to uninstall it, then do a custom install where you tell it to leave out the part that scans email. The paid version may have more options I haven't seen. http://www.avast.com/eng/avast_4_home.html "Susan Lane" <SusanLane@xxxxxx> wrote in message news:E5BC82E7-2EC4-4E3F-9895-6BF899E8C9F9@xxxxxx Quote: > mail.brockweb.com is the server that I go through for work. My internet > provider is mail.wildblue.net. I had my work e-mail set up from October to > Novermber and then I could not send one day and I tried to do what I could > to > fix it and when I deleted and reentered the account I could then not send > or > receive. My personally e-mail on my home computer works just fine. > > My macafee had recently expired before this happened. I meant to say that > I > installed the avast that was recommended to install. I tried the web site > to > completely uninstall macafee like you said and then again deleted my > and reentered it again and it still did not work. I have even tried to > enter > in my personal e-mail account and it won't even work. > > I cannot figure out how to disable the mail scan in avast. Is there a way? > > Thanks for your help. > > Susan > Susan > > > "robertmiles@xxxxxx" wrote: > Quote: >> >> "Susan Lane" <SusanLane@xxxxxx> wrote in message >> news:2D41BEB7-F699-439D-ACB5-CB93878EA087@xxxxxx Quote: >> >I have all of a sudden stopped being able to send or receive messages. I >> >have >> > read through most of the discussion questions on this site and tried >> > just >> > about everything. I have uninstalled my Macafee and installed vista. I >> > am >> > not >> > sure how to diable the e-mail scanning. I read the website refernce >> > referred >> > to in previous post, but I still cannot figure out how to enable it. I >> > have >> > deleted my e-mail account and rebooted it. Disabled the SSL and I am >> > still >> > getting the following error >> > >> > Account: 'mail.brockweb.com', Server: 'mail.brockweb.com', Protocol: >> > POP3, >> > Server Response: '-ERR Login failed.', Port: 110, Secure(SSL): No, >> > Server >> > Error: 0x800CCC90, Error Number: 0x800CCC92 >> > >> > When I click send/receive it asks me for my username and password and >> > when >> > entered it just keeps going back to asking for username and password. >> > When >> > you close the window it gives you the above error. >> > >> > Please help I am so frustrated. >> > >> > Susan >> > -- >> > Susan >> You may need this to clean up after the McAfee uninstall: >> >> <http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner=McAfee&type=TS&ia=1> >> >> brockweb.com doesn't seem to be an internet provider, so it may not >> have its mail server set up correctly. >> >> http://www.brockweb.com/ >> >> When I tried a tracert on mail.brockweb.com, I reached >> mail15.intermedia.net instead. If intermedia.net is your email provider, >> you may find this useful: >> >> http://www.intermedia.net/support/kb...lt.asp?id=1019 >> >> Also, what do you mean that you installed Vista? >> >> How to disable email scanning varies depends on what antivirus >> program you have. Some don't let you disable it. >> >> >> |
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| | #5 (permalink) |
| Guest | RE: Cannot receive or send e-mail getting error I am having exactly the same problems trying to access my windows mail. Message received as below Account: 'Slingshot', Server: 'pop3.slingshot.co.nz', Protocol: POP3, Server Response: '-ERR Login failed.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92 Dont think this has anything to do with Avast though "Susan Lane" wrote: Quote: > I have all of a sudden stopped being able to send or receive messages. I have > read through most of the discussion questions on this site and tried just > about everything. I have uninstalled my Macafee and installed vista. I am not > sure how to diable the e-mail scanning. I read the website refernce referred > to in previous post, but I still cannot figure out how to enable it. I have > deleted my e-mail account and rebooted it. Disabled the SSL and I am still > getting the following error > > Account: 'mail.brockweb.com', Server: 'mail.brockweb.com', Protocol: POP3, > Server Response: '-ERR Login failed.', Port: 110, Secure(SSL): No, Server > Error: 0x800CCC90, Error Number: 0x800CCC92 > > When I click send/receive it asks me for my username and password and when > entered it just keeps going back to asking for username and password. When > you close the window it gives you the above error. > > Please help I am so frustrated. > > Susan > -- > Susan |
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| | #6 (permalink) |
| Guest | Re: Cannot receive or send e-mail getting error Slingshot.co.nz doesn't seem to have much of their connection information available on the internet. You may have to go to other company's sites to find much of it, such as these: http://www.zeald.com/Resources/Email+Accounts.html http://www.compserv.co.nz/ispinfo/ispinfo.htm It's often recommended here that if you used a standard install for avast!, you uninstall it and do a custom install that tells it to leave out the part that scans email. http://www.avast.com/eng/avast_4_home.html "Euan" <Euan@xxxxxx> wrote in message news:6CA060F1-A421-4F58-8BCD-8CFA2D6201A3@xxxxxx Quote: >I am having exactly the same problems trying to access my windows mail. > Message received as below > > Account: 'Slingshot', Server: 'pop3.slingshot.co.nz', Protocol: POP3, > Server Response: '-ERR Login failed.', Port: 110, Secure(SSL): No, Server > Error: 0x800CCC90, Error Number: 0x800CCC92 > > Dont think this has anything to do with Avast though > > "Susan Lane" wrote: > Quote: >> I have all of a sudden stopped being able to send or receive messages. I >> have >> read through most of the discussion questions on this site and tried just >> about everything. I have uninstalled my Macafee and installed vista. I am >> not >> sure how to diable the e-mail scanning. I read the website refernce >> referred >> to in previous post, but I still cannot figure out how to enable it. I >> have >> deleted my e-mail account and rebooted it. Disabled the SSL and I am >> still >> getting the following error >> >> Account: 'mail.brockweb.com', Server: 'mail.brockweb.com', Protocol: >> POP3, >> Server Response: '-ERR Login failed.', Port: 110, Secure(SSL): No, Server >> Error: 0x800CCC90, Error Number: 0x800CCC92 >> >> When I click send/receive it asks me for my username and password and >> when >> entered it just keeps going back to asking for username and password. >> When >> you close the window it gives you the above error. >> >> Please help I am so frustrated. >> >> Susan >> -- >> Susan |
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| | #7 (permalink) |
| Guest | Re: Cannot receive or send e-mail getting error The error message you included pertains only to receiving. Make sure that under username you are entering the full email address, username@xxxxxx. I would have to see a separate send error message to diagnose that condition, but in general, your ISP will not permit you to use the port 25 SMTP server belonging to another outfit. You can substitute the Wildblue.net SMTP server. Both the sending and receiving issues may get resolved if you switch to the newer settings recommended by Intermedia.net, the web hosting provider for Brockweb.com. Use the setup instructions for OE6: http://www.intermedia.net/support/kb...lt.asp?id=1019 and use mail15.intermedia.net for both the incoming and outgoing mail servers. -- Gary VanderMolen, MS-MVP (WLMail) "Susan Lane" <SusanLane@xxxxxx> wrote in message news:E5BC82E7-2EC4-4E3F-9895-6BF899E8C9F9@xxxxxx Quote: > mail.brockweb.com is the server that I go through for work. My internet > provider is mail.wildblue.net. I had my work e-mail set up from October to > Novermber and then I could not send one day and I tried to do what I could to > fix it and when I deleted and reentered the account I could then not send or > receive. My personally e-mail on my home computer works just fine. > > My macafee had recently expired before this happened. I meant to say that I > installed the avast that was recommended to install. I tried the web site to > completely uninstall macafee like you said and then again deleted my e-mail > and reentered it again and it still did not work. I have even tried to enter > in my personal e-mail account and it won't even work. > > I cannot figure out how to disable the mail scan in avast. Is there a way? > > Thanks for your help. > > Susan > Susan > > > "robertmiles@xxxxxx" wrote: > Quote: >> >> "Susan Lane" <SusanLane@xxxxxx> wrote in message >> news:2D41BEB7-F699-439D-ACB5-CB93878EA087@xxxxxx Quote: >> >I have all of a sudden stopped being able to send or receive messages. I >> >have >> > read through most of the discussion questions on this site and tried just >> > about everything. I have uninstalled my Macafee and installed vista. I am >> > not >> > sure how to diable the e-mail scanning. I read the website refernce >> > referred >> > to in previous post, but I still cannot figure out how to enable it. I >> > have >> > deleted my e-mail account and rebooted it. Disabled the SSL and I am still >> > getting the following error >> > >> > Account: 'mail.brockweb.com', Server: 'mail.brockweb.com', Protocol: POP3, >> > Server Response: '-ERR Login failed.', Port: 110, Secure(SSL): No, Server >> > Error: 0x800CCC90, Error Number: 0x800CCC92 >> > >> > When I click send/receive it asks me for my username and password and when >> > entered it just keeps going back to asking for username and password. When >> > you close the window it gives you the above error. >> > >> > Please help I am so frustrated. >> > >> > Susan >> > -- >> > Susan >> You may need this to clean up after the McAfee uninstall: >> >> <http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner=McAfee&type=TS&ia=1> >> >> brockweb.com doesn't seem to be an internet provider, so it may not >> have its mail server set up correctly. >> >> http://www.brockweb.com/ >> >> When I tried a tracert on mail.brockweb.com, I reached >> mail15.intermedia.net instead. If intermedia.net is your email provider, >> you may find this useful: >> >> http://www.intermedia.net/support/kb...lt.asp?id=1019 >> >> Also, what do you mean that you installed Vista? >> >> How to disable email scanning varies depends on what antivirus >> program you have. Some don't let you disable it. |
My System Specs![]() |
| | #8 (permalink) |
| Guest | RE: Cannot receive or send e-mail getting error I have the same problem, up till three weeks ago my e-mail was working fine , now I get a pop-up wanting my username and password, but does not accept them. I have checked my settings against the ones on my desktop pc that is running XP and they are the same. I don't have a problem accessing my email server on it. "Susan Lane" wrote: Quote: > I have all of a sudden stopped being able to send or receive messages. I have > read through most of the discussion questions on this site and tried just > about everything. I have uninstalled my Macafee and installed vista. I am not > sure how to diable the e-mail scanning. I read the website refernce referred > to in previous post, but I still cannot figure out how to enable it. I have > deleted my e-mail account and rebooted it. Disabled the SSL and I am still > getting the following error > > Account: 'mail.brockweb.com', Server: 'mail.brockweb.com', Protocol: POP3, > Server Response: '-ERR Login failed.', Port: 110, Secure(SSL): No, Server > Error: 0x800CCC90, Error Number: 0x800CCC92 > > When I click send/receive it asks me for my username and password and when > entered it just keeps going back to asking for username and password. When > you close the window it gives you the above error. > > Please help I am so frustrated. > > Susan > -- > Susan |
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| | #9 (permalink) |
| Guest | Re: Cannot receive or send e-mail getting error Which antivirus are you using? Some are not compatible with Windows Mail. Your email account may have become corrupted. Delete that email account, restart Windows Mail, then recreate that account. -- Gary VanderMolen, MS-MVP (WLMail) "P Ireland" <P Ireland@xxxxxx> wrote in message news:F441A408-6568-4212-90D7-8E65F0DF1648@xxxxxx Quote: > I have the same problem, up till three weeks ago my e-mail was working fine , > now I get a pop-up wanting my username and password, but does not accept > them. I have checked my settings against the ones on my desktop pc that is > running XP and they are the same. I don't have a problem accessing my email > server on it. |
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