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RB

Vista - RE: Windows Mail could not be started

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01-26-2008   #1
Saran


 
 

RE: Windows Mail could not be started



"mcantor" wrote:
Quote:

> Hello, Can someone help me?
>
> Since yesterday I cannot access Windows Mail, I try to open and it shows the
> following message:
>
> Windows Mail could not be started. The application was unabble to open the
> Windows Mail message store. Your windows Mail box data is currently being
> used by another program, such as virus scanner. Close the program or wait for
> it to complete its, operation, then open Windows Mail again. (0x800C0155, 2)
>
> When I click OK, it shows the message:
>
> Windows Mail could not be started because MSOE.DLL could not be initialized.
>
> My antivirus is Avast, and I already turned it off, restarted the system,
> and the problem remains.
>
> What should I do?
>
>

My System SpecsSystem Spec
01-26-2008   #2


 
 

Re: Windows Mail could not be started


"Saran" <Saran@xxxxxx> wrote in message
news:91D48656-2CC1-44B2-8178-74FF3D3480D5@xxxxxx
Quote:

>
>
> "mcantor" wrote:
>
Quote:

>> Hello, Can someone help me?
>>
>> Since yesterday I cannot access Windows Mail, I try to open and it shows
>> the
>> following message:
>>
>> Windows Mail could not be started. The application was unabble to open
>> the
>> Windows Mail message store. Your windows Mail box data is currently being
>> used by another program, such as virus scanner. Close the program or wait
>> for
>> it to complete its, operation, then open Windows Mail again. (0x800C0155,
>> 2)
>>
>> When I click OK, it shows the message:
>>
>> Windows Mail could not be started because MSOE.DLL could not be
>> initialized.
>>
>> My antivirus is Avast, and I already turned it off, restarted the system,
>> and the problem remains.
>>
>> What should I do?
>>
Right click on a blank space in your bottom toolbar, then click on Task
Manager. If Windows Mail is on the list, click on it, then End Task and
any approvals needed.

If you used the standard install for avast!, it may help to uninstall it,
then do a custom install where you tell it to leave out the part that
scans email.

http://www.avast.com/eng/avast_4_home.html

If that doesn't help, what other antivirus programs did you used to have?
If they included either a Norton or a McAfee program, you may have to
run the cleanup program for such a program:

<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>

<http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner=McAfee&type=TS&ia=1>


My System SpecsSystem Spec
06-17-2009   #3


vista ultimate
 
 

Re: Windows Mail could not be started

I've had this problem and found a fix. I dont know if it will work for u but u can give it a whirl. I found that by logging on with a new account Windows Mail worked. So I must have installed or done something in my current profile that caused windows Mail to stop working. So I recreated a new account for myself. U will have to backup up your emails and remember the settings for your email account. Not sure how u do it with Windows Mail so u will have to do some research on that one.

Backup your Desktop and Favourites. Data on the C: drive or any other drives will be retained so dont worry about backing those up if you dont want to. You wont have to reinstall your apps because your only deleting your profile not reinstalling windows. You don't want to get that drastic. Any local apps installed on your system that requires username and password u will have to remember those as well, so sort that out before you delet your profile.

Delete your current account and recreate a new one. Log on with the new account and restore your data. Start Windows Mail and resore your Email account and emails.

Good Luck...
My System SpecsSystem Spec
06-17-2009   #4


vista ultimate
 
 

Re: Windows Mail could not be started

I've had this problem and found a fix. I dont know if it will work for u but u can give it a whirl. I found that by logging on with a new account Windows Mail worked. So I must have installed or done something in my current profile that caused windows Mail to stop working. So I recreated a new account for myself. U will have to backup up your emails and remember the settings for your email account. Not sure how u do it with Windows Mail so u will have to do some research on that one.

Backup your Desktop and Favourites. Data on the C: drive or any other drives will be retained so dont worry about backing those up if you dont want to. You wont have to reinstall your apps because your only deleting your profile not reinstalling windows. You don't want to get that drastic. Any local apps installed on your system that requires username and password u will have to remember those as well, so sort that out before you delet your profile.

Delete your current account and recreate a new one. Log on with the new account and restore your data. Start Windows Mail and resore your Email account and emails.

Good Luck...
My System SpecsSystem Spec
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RB


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