How can I avoid having to delete messages one at a time in the delete folder,
I usually can delete all the messages at once on other computers?
can't right click on delete folder and delete all of the messages
- 26 Jan 2008 #1
Toni GuestMy System Specscan't right click on delete folder and delete all of the messages
- 27 Jan 2008 #2
Administrator
Join Date : Apr 2007 Texas, USA Posts : 30,591 64-bit Vista Ultimate SP2, Windows 7 Ultimate SP1, Windows 8 Enterprise Local Time: 05:37 AM
My System SpecsRe: can't right click on delete folder and delete all of the messages
Hi Toni,
Originally Posted by Toni 
You may have a stuck message in the folder. This will show you how to fix the stuck undeletable email message problem:
Installing the KB941090 update will just fix the problem for now. You must stop the cause to prevent it from happening again. Read the section titled "FIRST" in this tutorial about antivirus and anti-spyware/adware programs to help prevent this from happening again, then install the KB941090 Microsoft Update in the section titled "SECOND" to fix and be able to delete the stuck message from the problem folder.
Windows Mail problems
Have a great day,
Shawn
- 27 Jan 2008 #3
diaro GuestMy System SpecsRE: can't right click on delete folder and delete all of the messages
> How can I avoid having to delete messages one at a time in the delete
folder,This appears to be a generic problem. Normally it is possible deleting all
> I usually can delete all the messages at once on other computers?
these entries by right click on this folde and select "empty folder deleted
messages".
But I have also discovered that sometimes this isn't possible, and messages
need to be deleted one by one.
further, you can try to compress the mail folder, which may or may not
correct some internal errors, making it possible to use the delete function
in a normal way.
hope this helps.
- 27 Jan 2008 #4
GuestMy System SpecsRe: can't right click on delete folder and delete all of the messages
"diaro" <diaro@xxxxxx> wrote in message
news:495CE321-9F3D-4BCD-92AF-319A3F34564C@xxxxxxIf often helps to download and install this fix, with Windows Mail not> folder,
>> How can I avoid having to delete messages one at a time in the delete>
>> I usually can delete all the messages at once on other computers?
> This appears to be a generic problem. Normally it is possible deleting all
> these entries by right click on this folde and select "empty folder
> deleted
> messages".
> But I have also discovered that sometimes this isn't possible, and
> messages
> need to be deleted one by one.
> further, you can try to compress the mail folder, which may or may not
> correct some internal errors, making it possible to use the delete
> function
> in a normal way.
> hope this helps.
running:
http://support.microsoft.com/default.aspx/kb/941090
Although it's labelled as for messages stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or the
64-bit version, try the 32-bit version first. Certain common antivirus
programs, such as most of those from Norton or McAfee, or a recent one
from Trend, tend to cause such problems, although seldom immediately,
so if you have such a program, remember where to find the fix - you are
likely to need it again.
can't right click on delete folder and delete all of the messages
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