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| Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks. |
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| | #1 (permalink) |
| | Can't delete emails from sent, inbox, delete box Could anyone help me delete message from my email. The page states " Message could not be displayed." I try to delete the message and it states "An unknown error has occured. Please advise me how to get rid of the emails Thanks in advance Tim |
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| | #2 (permalink) |
| | Re: Can't delete emails from sent, inbox, delete box "Tim" <Tim@xxxxxx> wrote in message news:3C4C8AF2-1E00-4ED0-BD64-D0676ACDE1AF@xxxxxx Quote: > Could anyone help me delete message from my email. The page states " > Message > could not be displayed." I try to delete the message and it states "An > unknown error has occured. Please advise me how to get rid of the emails > > Thanks in advance > Tim "Messages may be stuck in the Outbox when you use Windows Mail on a computer that is running Windows Vista" http://support.microsoft.com/default.aspx/kb/941090 It works for all folders. -- Regards Steve. MS-MVP. [DTS] UK |
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| | #3 (permalink) |
| Vista x64 Ultimate SP2, Windows 7 Ultimate x64 | Re: Can't delete emails from sent, inbox, delete box This will help show you how to fix the stuck undeletable email message problem. Installing the KB941090 update will just fix the problem for now. You must stop the cause to prevent it from happening again. Read the section titled "FIRST" in this tutorial about antivirus and anti-spyware/adware programs to help prevent this from happening again, then install the KB941090 Microsoft Update in the section titled "SECOND" to fix and be able to delete the stuck message from the problem folder. Windows Mail problems Have a great day, Shawn |
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| | #4 (permalink) |
| | Re: Can't delete emails from sent, inbox, delete box This download link should do the trick in resolving that buggy issue with Windows Mail. That happened to me.. 'Download details: Update for Windows Vista (KB941090)' (http://tinyurl.com/2twv6a) -- ajbabao Posted via http://www.vistaheads.com |
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| | #5 (permalink) |
| | RE: Can't delete emails from sent, inbox, delete box Hi, try this link http://support.microsoft.com/default.aspx/kb/941090 Tomaz Janez "Tim" wrote: Quote: > Could anyone help me delete message from my email. The page states " Message > could not be displayed." I try to delete the message and it states "An > unknown error has occured. Please advise me how to get rid of the emails > > Thanks in advance > Tim |
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| | #6 (permalink) |
| | Re: Can't delete emails from sent, inbox, delete box A number of users are experiencing problems with Windows Mail and deleting messages from the Inbox and Outbox. The message will first become unviewable in the reading pane and will then generate an error when you try to delete it. This is usually caused by a corrupt mailstore. To rebuild the mailstore (WindowsMail.MSMessageStore), follow these steps: 1. Back up the email you wish to keep. While rebuilding the mailstore shouldn't result in any loss of email, it is always better to be safe. 2. Close Windows Mail. 3. Click the Start Button and select Computer. 4. Navigate to C:\Users\your username/AppData/Local/Microsoft/WindowsMail. 5. Delete WindowsMail.MSMessageStore. 6. Open the Backup directory. 7. Open the new directory. 8. Delete WindowsMail.MSMessageStore. 9. Open Windows Mail to rebuild the mailstore database. You should now be able to view and delete the problematic message(s). I found this on tech -recipes website,Hope it works, ![]() -- avalonx Posted via http://www.vistaheads.com |
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| | #7 (permalink) |
| Vista x64 Ultimate SP2, Windows 7 Ultimate x64 | Re: Can't delete emails from sent, inbox, delete box A number of users are experiencing problems with Windows Mail and deleting messages from the Inbox and Outbox. The message will first become unviewable in the reading pane and will then generate an error when you try to delete it. This is usually caused by a corrupt mailstore. To rebuild the mailstore (WindowsMail.MSMessageStore), follow these steps: 1. Back up the email you wish to keep. While rebuilding the mailstore shouldn't result in any loss of email, it is always better to be safe. 2. Close Windows Mail. 3. Click the Start Button and select Computer. 4. Navigate to C:\Users\your username/AppData/Local/Microsoft/WindowsMail. 5. Delete WindowsMail.MSMessageStore. 6. Open the Backup directory. 7. Open the new directory. 8. Delete WindowsMail.MSMessageStore. 9. Open Windows Mail to rebuild the mailstore database. You should now be able to view and delete the problematic message(s). I found this on tech -recipes website,Hope it works, ![]() -- avalonx Posted via Microsoft Windows Vista Community Forums - Vistaheads This is a old solution, that could cause problems with Recovered Messages. Microsoft has since come out with a KB941090 update fix for this problem. This will help show you how to fix the stuck undeletable email message problem. Installing the KB941090 update will just fix the problem for now. You must stop the cause to prevent it from happening again. Read the section titled "FIRST" in this tutorial about antivirus and anti-spyware/adware programs to help prevent this from happening again, then install the KB941090 Microsoft Update in the section titled "SECOND" to fix and be able to delete the stuck message from the problem folder. Windows Mail problems Have a great day, Shawn |
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| | #8 (permalink) |
| | Re: Can't delete emails from sent, inbox, delete box "avalonx" <avalonx.343ys1@xxxxxx-mx.forums.vistaheads.com> wrote in message news:avalonx.343ys1@xxxxxx-mx.forums.vistaheads.com... Quote: > > A number of users are experiencing problems with Windows Mail and > deleting messages from the Inbox and Outbox. The message will first > become unviewable in the reading pane and will then generate an error > when you try to delete it. This is usually caused by a corrupt > mailstore. To rebuild the mailstore (WindowsMail.MSMessageStore), follow > these steps: > 1. Back up the email you wish to keep. While rebuilding the mailstore > shouldn't result in any loss of email, it is always better to be safe. > > 2. Close Windows Mail. > > 3. Click the Start Button and select Computer. > > 4. Navigate to C:\Users\your > username/AppData/Local/Microsoft/WindowsMail. > > 5. Delete WindowsMail.MSMessageStore. > > 6. Open the Backup directory. > > 7. Open the new directory. > > 8. Delete WindowsMail.MSMessageStore. > > 9. Open Windows Mail to rebuild the mailstore database. > > You should now be able to view and delete the problematic message(s). > > I found this on tech -recipes website,Hope it works, ![]() > > > -- > avalonx > Posted via http://www.vistaheads.com > http://support.microsoft.com/default.aspx/kb/941090 Although it's labelled as for mail stuck in the Outbox, it also works in other folders. If you don't know whether to use the 32-bit version or the 64-bit version, try the 32-bit version first. Certain common antivirus programs, such as most of those from Norton or McAfee, or a recent one from Trend, tend to cause such problems, although seldom immediately, so if you have such a program, remember where to find the fix - you are likely to need it again. |
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