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RB

Vista - emails deleting themselves

Reply
 
02-10-2008   #1
Jan


 
 

emails deleting themselves

Just as earlier post says...I too have, in just the past 2 days, begun to
have something wacky going on with my Windows Mail. When I open, it receives
and posts mesages in the appropriate folders so it is downloading the mesages
and the count of how many in each folder. BUT, then the problems
start...Sometimes, if I open the email and read it, then move to another
folder with mail it deletes the emails just read in the first folder. Other
times, it will delete the mail in one particular folder just as I click to
open it and read them. I have already gone through and checked View--->
Current View---Show All. I have also watched carefully at the top right
corner of my email and each of the 3 folders is marked "Show all Mesages".
Nothing is marked to be "Hidden". I have also checked and re-checked the
three message rules. The deleted mails are nowhere else to be found. It's now
to the point where I may not even get to read them once deposited in the
folder of my mailbox. One folder in particular is having the most problems.

My System SpecsSystem Spec
02-10-2008   #2
Gary VanderMolen


 
 

Re: emails deleting themselves

Which antivirus are you using? Most McAfee and Norton antivirus
products are not compatible with Windows Mail.

--
Gary VanderMolen, MS-MVP (WLMail)


"Jan" <Jan@xxxxxx> wrote in message news:2C7321CA-D6BE-4140-8937-329DD9D8BA6C@xxxxxx
Quote:

> Just as earlier post says...I too have, in just the past 2 days, begun to
> have something wacky going on with my Windows Mail. When I open, it receives
> and posts mesages in the appropriate folders so it is downloading the mesages
> and the count of how many in each folder. BUT, then the problems
> start...Sometimes, if I open the email and read it, then move to another
> folder with mail it deletes the emails just read in the first folder. Other
> times, it will delete the mail in one particular folder just as I click to
> open it and read them. I have already gone through and checked View--->
> Current View---Show All. I have also watched carefully at the top right
> corner of my email and each of the 3 folders is marked "Show all Mesages".
> Nothing is marked to be "Hidden". I have also checked and re-checked the
> three message rules. The deleted mails are nowhere else to be found. It's now
> to the point where I may not even get to read them once deposited in the
> folder of my mailbox. One folder in particular is having the most problems.

My System SpecsSystem Spec
02-10-2008   #3
Jan


 
 

Re: emails deleting themselves

I have had McAfee for years through Me, XP, and now Vista (for 6+ months).
Never had this problem but noticed "willow" whom you replied to just recently
started having the same problem. I am very dissatisfied with the stablility
of Vista. I have frequent physical dumps that I continue to alert Microsoft
about in hopes of finding out what is causing them. Now this email issue taht
is causing me to get angry calls from people who have clearly sent emails to
the one folder and have not goten a reply because those emails delete before
I get to read them as soo as I click on that folder to open and read

"Gary VanderMolen" wrote:
Quote:

> Which antivirus are you using? Most McAfee and Norton antivirus
> products are not compatible with Windows Mail.
>
> --
> Gary VanderMolen, MS-MVP (WLMail)
>
>
> "Jan" <Jan@xxxxxx> wrote in message news:2C7321CA-D6BE-4140-8937-329DD9D8BA6C@xxxxxx
Quote:

> > Just as earlier post says...I too have, in just the past 2 days, begun to
> > have something wacky going on with my Windows Mail. When I open, it receives
> > and posts mesages in the appropriate folders so it is downloading the mesages
> > and the count of how many in each folder. BUT, then the problems
> > start...Sometimes, if I open the email and read it, then move to another
> > folder with mail it deletes the emails just read in the first folder. Other
> > times, it will delete the mail in one particular folder just as I click to
> > open it and read them. I have already gone through and checked View--->
> > Current View---Show All. I have also watched carefully at the top right
> > corner of my email and each of the 3 folders is marked "Show all Mesages".
> > Nothing is marked to be "Hidden". I have also checked and re-checked the
> > three message rules. The deleted mails are nowhere else to be found. It's now
> > to the point where I may not even get to read them once deposited in the
> > folder of my mailbox. One folder in particular is having the most problems.
>
>
>
My System SpecsSystem Spec
02-10-2008   #4


 
 

Re: emails deleting themselves

Most versions of the McAfee antivirus software tend to cause assorted
problems in Windows Mail, although seldom immediately. So do most
versions of the Norton antivirus software, and a recent version from Trend.
To stop them from causing new problems, you have to uninstall them, not
just disable them. For McAfee, you then need to run this cleanup program:

<http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner=McAfee&type=TS&ia=1>

You may then need to remove your email account under Windows Mail,
and then create it again, to finish the cleanup.

Windows Mail does not handle email scanning well, although many
antivirus companies have added such a feature in hopes of getting
your money, without enough checking to make sure it does not
cause problems.

If this fixes your problem, you may want a replacement antivirus
program. I recommend either avast! or AVG, either one with a
custom install that tells it to leave out the part that scans email.

If it doesn't fix your problem, you may want to switch to Microsoft's
new email program, Windows Live Mail, which is more resistant
to such problems.

http://get.live.com/wlmail/overview

"Jan" <Jan@xxxxxx> wrote in message
news:412F1027-7E96-41C2-9853-89DB2238C83A@xxxxxx
Quote:

>I have had McAfee for years through Me, XP, and now Vista (for 6+ months).
> Never had this problem but noticed "willow" whom you replied to just
> recently
> started having the same problem. I am very dissatisfied with the
> stablility
> of Vista. I have frequent physical dumps that I continue to alert
> Microsoft
> about in hopes of finding out what is causing them. Now this email issue
> taht
> is causing me to get angry calls from people who have clearly sent emails
> to
> the one folder and have not goten a reply because those emails delete
> before
> I get to read them as soo as I click on that folder to open and read
>
> "Gary VanderMolen" wrote:
>
Quote:

>> Which antivirus are you using? Most McAfee and Norton antivirus
>> products are not compatible with Windows Mail.
>>
>> --
>> Gary VanderMolen, MS-MVP (WLMail)
>>
>>
>> "Jan" <Jan@xxxxxx> wrote in message
>> news:2C7321CA-D6BE-4140-8937-329DD9D8BA6C@xxxxxx
Quote:

>> > Just as earlier post says...I too have, in just the past 2 days, begun
>> > to
>> > have something wacky going on with my Windows Mail. When I open, it
>> > receives
>> > and posts mesages in the appropriate folders so it is downloading the
>> > mesages
>> > and the count of how many in each folder. BUT, then the problems
>> > start...Sometimes, if I open the email and read it, then move to
>> > another
>> > folder with mail it deletes the emails just read in the first folder.
>> > Other
>> > times, it will delete the mail in one particular folder just as I click
>> > to
>> > open it and read them. I have already gone through and checked View--->
>> > Current View---Show All. I have also watched carefully at the top right
>> > corner of my email and each of the 3 folders is marked "Show all
>> > Mesages".
>> > Nothing is marked to be "Hidden". I have also checked and re-checked
>> > the
>> > three message rules. The deleted mails are nowhere else to be found.
>> > It's now
>> > to the point where I may not even get to read them once deposited in
>> > the
>> > folder of my mailbox. One folder in particular is having the most
>> > problems.
>>
>>
>>

My System SpecsSystem Spec
02-10-2008   #5
Jan


 
 

Re: emails deleting themselves

I was planning to install new antivirus software as my McAfee is nearly
expired. beside AVG, would you also recommend CA Anit-virus 2008 as an
alternative?

"robertmiles@xxxxxx" wrote:
Quote:

> Most versions of the McAfee antivirus software tend to cause assorted
> problems in Windows Mail, although seldom immediately. So do most
> versions of the Norton antivirus software, and a recent version from Trend.
> To stop them from causing new problems, you have to uninstall them, not
> just disable them. For McAfee, you then need to run this cleanup program:
>
> <http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner=McAfee&type=TS&ia=1>
>
> You may then need to remove your email account under Windows Mail,
> and then create it again, to finish the cleanup.
>
> Windows Mail does not handle email scanning well, although many
> antivirus companies have added such a feature in hopes of getting
> your money, without enough checking to make sure it does not
> cause problems.
>
> If this fixes your problem, you may want a replacement antivirus
> program. I recommend either avast! or AVG, either one with a
> custom install that tells it to leave out the part that scans email.
>
> If it doesn't fix your problem, you may want to switch to Microsoft's
> new email program, Windows Live Mail, which is more resistant
> to such problems.
>
> http://get.live.com/wlmail/overview
>
> "Jan" <Jan@xxxxxx> wrote in message
> news:412F1027-7E96-41C2-9853-89DB2238C83A@xxxxxx
Quote:

> >I have had McAfee for years through Me, XP, and now Vista (for 6+ months).
> > Never had this problem but noticed "willow" whom you replied to just
> > recently
> > started having the same problem. I am very dissatisfied with the
> > stablility
> > of Vista. I have frequent physical dumps that I continue to alert
> > Microsoft
> > about in hopes of finding out what is causing them. Now this email issue
> > taht
> > is causing me to get angry calls from people who have clearly sent emails
> > to
> > the one folder and have not goten a reply because those emails delete
> > before
> > I get to read them as soo as I click on that folder to open and read
> >
> > "Gary VanderMolen" wrote:
> >
Quote:

> >> Which antivirus are you using? Most McAfee and Norton antivirus
> >> products are not compatible with Windows Mail.
> >>
> >> --
> >> Gary VanderMolen, MS-MVP (WLMail)
> >>
> >>
> >> "Jan" <Jan@xxxxxx> wrote in message
> >> news:2C7321CA-D6BE-4140-8937-329DD9D8BA6C@xxxxxx
> >> > Just as earlier post says...I too have, in just the past 2 days, begun
> >> > to
> >> > have something wacky going on with my Windows Mail. When I open, it
> >> > receives
> >> > and posts mesages in the appropriate folders so it is downloading the
> >> > mesages
> >> > and the count of how many in each folder. BUT, then the problems
> >> > start...Sometimes, if I open the email and read it, then move to
> >> > another
> >> > folder with mail it deletes the emails just read in the first folder.
> >> > Other
> >> > times, it will delete the mail in one particular folder just as I click
> >> > to
> >> > open it and read them. I have already gone through and checked View--->
> >> > Current View---Show All. I have also watched carefully at the top right
> >> > corner of my email and each of the 3 folders is marked "Show all
> >> > Mesages".
> >> > Nothing is marked to be "Hidden". I have also checked and re-checked
> >> > the
> >> > three message rules. The deleted mails are nowhere else to be found.
> >> > It's now
> >> > to the point where I may not even get to read them once deposited in
> >> > the
> >> > folder of my mailbox. One folder in particular is having the most
> >> > problems.
> >>
> >>
> >>
>
>
>
My System SpecsSystem Spec
02-10-2008   #6
Gary VanderMolen


 
 

Re: emails deleting themselves

Yes, I use CA Antivirus 2008 and highly recommend it.

--
Gary VanderMolen, MS-MVP (WLMail)


"Jan" <Jan@xxxxxx> wrote in message news:0BD8AD9D-6945-468C-86AC-72DA8FAC3519@xxxxxx
Quote:

>I was planning to install new antivirus software as my McAfee is nearly
> expired. beside AVG, would you also recommend CA Anit-virus 2008 as an
> alternative?
>
> "robertmiles@xxxxxx" wrote:
>
Quote:

>> Most versions of the McAfee antivirus software tend to cause assorted
>> problems in Windows Mail, although seldom immediately. So do most
>> versions of the Norton antivirus software, and a recent version from Trend.
>> To stop them from causing new problems, you have to uninstall them, not
>> just disable them. For McAfee, you then need to run this cleanup program:
>>
>> <http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner=McAfee&type=TS&ia=1>
>>
>> You may then need to remove your email account under Windows Mail,
>> and then create it again, to finish the cleanup.
>>
>> Windows Mail does not handle email scanning well, although many
>> antivirus companies have added such a feature in hopes of getting
>> your money, without enough checking to make sure it does not
>> cause problems.
>>
>> If this fixes your problem, you may want a replacement antivirus
>> program. I recommend either avast! or AVG, either one with a
>> custom install that tells it to leave out the part that scans email.
>>
>> If it doesn't fix your problem, you may want to switch to Microsoft's
>> new email program, Windows Live Mail, which is more resistant
>> to such problems.
>>
>> http://get.live.com/wlmail/overview
>>
>> "Jan" <Jan@xxxxxx> wrote in message
>> news:412F1027-7E96-41C2-9853-89DB2238C83A@xxxxxx
Quote:

>> >I have had McAfee for years through Me, XP, and now Vista (for 6+ months).
>> > Never had this problem but noticed "willow" whom you replied to just
>> > recently
>> > started having the same problem. I am very dissatisfied with the
>> > stablility
>> > of Vista. I have frequent physical dumps that I continue to alert
>> > Microsoft
>> > about in hopes of finding out what is causing them. Now this email issue
>> > taht
>> > is causing me to get angry calls from people who have clearly sent emails
>> > to
>> > the one folder and have not goten a reply because those emails delete
>> > before
>> > I get to read them as soo as I click on that folder to open and read
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> Which antivirus are you using? Most McAfee and Norton antivirus
>> >> products are not compatible with Windows Mail.
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP (WLMail)
>> >>
>> >>
>> >> "Jan" <Jan@xxxxxx> wrote in message
>> >> news:2C7321CA-D6BE-4140-8937-329DD9D8BA6C@xxxxxx
>> >> > Just as earlier post says...I too have, in just the past 2 days, begun
>> >> > to
>> >> > have something wacky going on with my Windows Mail. When I open, it
>> >> > receives
>> >> > and posts mesages in the appropriate folders so it is downloading the
>> >> > mesages
>> >> > and the count of how many in each folder. BUT, then the problems
>> >> > start...Sometimes, if I open the email and read it, then move to
>> >> > another
>> >> > folder with mail it deletes the emails just read in the first folder.
>> >> > Other
>> >> > times, it will delete the mail in one particular folder just as I click
>> >> > to
>> >> > open it and read them. I have already gone through and checked View--->
>> >> > Current View---Show All. I have also watched carefully at the top right
>> >> > corner of my email and each of the 3 folders is marked "Show all
>> >> > Mesages".
>> >> > Nothing is marked to be "Hidden". I have also checked and re-checked
>> >> > the
>> >> > three message rules. The deleted mails are nowhere else to be found.
>> >> > It's now
>> >> > to the point where I may not even get to read them once deposited in
>> >> > the
>> >> > folder of my mailbox. One folder in particular is having the most
>> >> > problems.
>> >>
>> >>
>> >>
>>
>>
>>

My System SpecsSystem Spec
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RB


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